MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.58

4.6 Rating 4,093 Reviews

88 %

of reviewers recommend MobileHelp

4.6

Based on 4,093 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 21st May 2025

Jeff N Wright

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am impressed with the customer service as well as the quality of the equipment. So far, I did not have a reason to use it (thank God!) However, I know that I will get help in a jiffy, when I need it. All my friends are very happy that I, finally, signed up”

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Posted 8 years ago

“my family is happy---so I'm happy”

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Posted 8 years ago

“I received a phone call from a MobileHelp representative within minutes after requesting a brochure online. She was very friendly and helpful. MobilHelp is very reasonably priced and provides us with much reassurance that our family member who uses it will be safe.”

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Posted 8 years ago

“patience by customer service”

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Posted 8 years ago

“EASY TO USE SYSTEM I LIKE THE PENDANT ALERT BUT THE WRIST ONE IS VERY STYLISH HAVEN'T USED THE SYSTEM, YET. INTERESTED TO DETERMINE H0W WE COMMUNICATE WITH THE RESPONDER WHEN WE ACCIDENTALLY HIT THE ALERT AWAY FROM HOME?”

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Posted 8 years ago

“Easy to work with , pleasant and helpful too, when I needed a safety device for my wife. After I no longer needed it, they made it easy to return in my time of grief.”

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Posted 8 years ago

“My family is more relaxed now.”

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Posted 8 years ago

“Peace of mind, both to myself and to my family who are concerned about my health. The fact that the mobile will correspond to the button on my wrist (or necklace) when I'm away from home, is so valuable. I like that I am protected even when I'm in the shower, because it is waterproof. It is a great product, with a great price, but I hope I never have to use it. The peace of mind , to me, is worth the price and to know it could save my life if that emergency arose, so I am a very satisfied customer. Thanks, Mobil Help.”

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Posted 8 years ago

“I feel much safer now that I'm wearing the Mobile Help Fall Button/Lanyard. I took an unexpected fall recently (my knee unexpectedly gave out) when I was stepping down one step from a friend's living room to her front porch. I'm grateful this didn't happen when I was at the top of a staircase. Since this occurred, I'm now very, very cautious on stairs. Wearing the Fall Button won't prevent another knee collapse, but at least I know I'll be able to get help if I should fall and need it.”

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Posted 8 years ago

“I like the equipment easy to take with me. Fortunately have not had to use for any emergency.”

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Posted 8 years ago

“Mobile help was easy to set up, and my salesman was the best,! Love you, Tom! Will give my friend your no. When she's ready....Reasonable rates as well,and light weight material....Margaret Hallisey”

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Posted 8 years ago

“peace of mind”

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Posted 8 years ago

“Competitively priced. No contracts. Customer service has been very pleasant to speak with. Easy to setup and easy to use. We liked having both the watch and pendant without having to chose one or the other. We haven't had an emergency situation so haven't really put the service to the test. But so far we are satisfied with MobileHelp.”

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Posted 8 years ago

“Peace of mind for my family...knowing my elderly mother has help just by pushing a button”

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Posted 8 years ago

“It makes living in the country feel a lot safer”

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Posted 8 years ago

“Rep.byran jones worked so professionally on every issue I had in trying todetermine if it was in my best interest to even have this system.i was most impressed that there zero pressure To buy”

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Posted 8 years ago

“It is nice to see my Mom wearing it and know that if she falls we will get an alert!”

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Posted 8 years ago

“I feel relaxed knowing my Dad is within reach of help.”

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Posted 8 years ago

“Thanks for giving us such a great sense of security!”

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Posted 8 years ago

“I NOW HAVE A DEVICE THAT I CAN TAKE ON MY WALKS WITH MY DOG ROLO THAT WILL MAKE ME SAFER IF I HAVE A FALL OR SOME OTHER PROBLEM. I CAN TAKE IT WHEN I GO OUT IN THE CAR SOMEPLACE ALSO. I LIVE ALONE WITH MY DOG AND CAT AND AM NOW OVER 70 YEARS OLD, SO IT WILL HELP ME IF I HAVE A PROBLEM THERE ALSO.”

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Posted 8 years ago

MobileHelp is rated 4.6 based on 4,093 reviews