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Mobiles.co.uk Reviews

4.7 Rating 37,799 Reviews
94 %
of reviewers recommend Mobiles.co.uk
4.7
Based on 37,799 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Mobiles.co.uk 5 star review on 20th September 2025
Mr Lee Richardson
Mobiles.co.uk 5 star review on 31st July 2024
Laura
Mobiles.co.uk 5 star review on 24th February 2024
Mark
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 31st January 2024
Carleen Dickinson
Mobiles.co.uk 5 star review on 20th December 2023
Rebecca Mason
Mobiles.co.uk 5 star review on 11th December 2023
Gowhar Islam
131
Anonymous
Anonymous  // 01/01/2019
Easy to use website with fast free next day delivery - even over the xmas holiday +++++++++
Helpful Report
(HTC One M8 Grey) - Posted 10 years ago
Found on a comparison site found to be the best value after shopping about. When ordered the Web site was easy to use and very fast delivery
Helpful Report
(Samsung Galaxy S4 Black) - Posted 10 years ago
I found this website through Uswitch. The deal I found was an OMG, to good to be true deal. I phoned and discussed it with the sales department. I explained what I wanted and the deal that was on the website. I was told I was eligible for that deal so the purchase was completed. I received my invoice and this showed a different amount to my purchase. I was then told that I was not actually entitled to that deal and therefore given the deal I was entitled to. I then queried this with customer services. After reviewing my telephone conversation with their sales assistant, I was told that they would honour the deal, wow bonus! This is customer service at it's best. The courier used to deliver my mobile was PDP and I must say they run a quality business with a great tracking system. My thanks go to Mobiles.co.uk
Helpful Report
(Samsung Galaxy S5 Charcoal Black) - Posted 10 years ago
Very quick decision. Happy with a brilliant mobile contract. Thanks
Helpful Report
(Nokia 105 Black) - Posted 10 years ago
Quick delivery. Helpful customer service. Thank you.
Helpful Report
(Samsung Galaxy S5 Copper Gold) - Posted 10 years ago
The phone is good and service is excellent. I had some problem with my previous mobile but was replaced and send without any hassle and was really quick delivery.
Helpful Report
(Sony Xperia Z3 Copper) - Posted 10 years ago
Good communications, great price (as long as you do the cashback!) and the phone was exactly as described. Would recommend.
Helpful Report
(Samsung Galaxy S4 Mini White) - Posted 10 years ago
Best deal on the phone I wanted (by far). Good customer service when I contacted them. Delivery too quick, delivered a day early.
Helpful Report
(Samsung Galaxy Note 4 Black) - Posted 10 years ago
Everything fine EXCEPT - no accompanying literature, e.g. instructions. Fortunately for me I have 2 clued-up sons in their 20s to set things up for me, or I'd have been lost in confusion as a 60+ retiree.
Helpful Report
(LG G3 Metallic Black Refurbished) - Posted 10 years ago
need more improvements
Helpful Report
(Apple IPhone 5s 16GB Gold) - Posted 10 years ago
So far it has been good, prompt delivery etc. Still waiting for my no. to transfer, because i only started a contract.
Helpful Report
(Apple IPhone 5c 8GB White) - Posted 10 years ago
Great service, phone was received on time as said and has worked perfectly since, Haven't had any troubles.
Helpful Report
(Sony Xperia Z2 White) - Posted 10 years ago
I ordered a phone from this company just before Xmas, there was an initial issue with the address. It took two calls to customer service to resolve but glad it was resolved. From then on response and delivery was fast. Great!
Helpful Report
(Samsung Galaxy S4 White) - Posted 10 years ago
Ordered online, very easy and they were offering the best phone and tariff deals. I picked the day I wanted the new phone delivered and they sent link to monitor progress. On the day of delivery I could watch the progress of the delivery vehicle until it arrived bang on time. wish all online transactions went this well.
Helpful Report
(LG G3 Shine Gold) - Posted 10 years ago
Grear deal very quick delivery
Helpful Report
(LG G2 Mini Black) - Posted 10 years ago
Thank you for your information and quick delivery. I am satisfied with my shopping.
Helpful Report
(Samsung Galaxy S4 Mini Black) - Posted 10 years ago
Good prices and delivered when they said it would be. However, when my confirmation says my one off payment towards the phone is £49.99, they really shouldn't take £50.
Helpful Report
(Sony Xperia Z3 Compact Green) - Posted 10 years ago
Good website but sometimes is the problem with delivery :)
Helpful Report
(HTC One Mini 2 Grey) - Posted 10 years ago
I am sure I will use this company again. Transaction went smoothly.
Helpful Report
(LG G3 Metallic Black) - Posted 10 years ago
I was a little apprehensive about dealing with this company after reading some awful reviews but after taking a chance and signing up for a new Note 4 contract with O2 I have to say it was a trouble free experience. Very pleased and recommended.
Helpful Report
(Samsung Galaxy Note 4 Black) - Posted 10 years ago
Mobiles.co.uk is rated 4.7 based on 37,799 reviews