Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.70

4.7 Rating 37,797 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,797 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only point was that DPD refused to leave parcel in safe place but did not notify us this was not possible so we had to collect from depot. They blamed mobiles saying they were not allowed to . We should have been advised.”

Helpful Report

(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

Hello Andrew, as the handsets are expensive, we have requested that the handsets have to be signed for; I apologise that you weren't advised of this. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Good deal offered, couldn't find better anywhere else. Fast service, within a day we had phone in our hands. Would use again.”

Helpful Report

(Apple IPhone SE 64GB Rose Gold Refurb) - Posted 9 years ago

Hello Tara, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very competitive pricing very pleased with purchase of iPhone 6s 64g . Best deal and cheapest I found. Highly recommend to anyone looking for a new phone/contract”

Helpful Report

(Apple IPhone 6s 64GB Gold) - Posted 9 years ago

Hello Taginder At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Mobiles.co.uk is great place to purchase a product. It arrives on time. The product was in good shape. It offers great deal. I will recommend you to use this service.”

Helpful Report

(Apple IPhone SE 16GB Silver Refurb) - Posted 9 years ago

Hello Abdul, we’re really pleased you’re happy with the service we provide and that you'd recommend us. If you following this link http://www.mobiles.co.uk/refer-a-friend.html#.V3ztxqJRy84 you can earn up to £50 for every new customer you recommend! Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Offers and tariffs are very clear, makes it easy to choose phones, choose net works and choose the tariff that suits you best. Having chosen a phone and tariff ordering was really quick and easy. I had already a chosen and ordered an 'upgrade' with my existing provider (O2) direct on line via O2 website. However, the same day signing up with 'O2' direct for an 'upgrade' I found a much better deal (still with O2) on mobiles.co.uk. It was far quicker, simpler and cheaper, to order via mobiles.co.uk (as a stranger) than it was to order with 02 as an existing long term customer. Also the phone (via mobiles.co.uk) arrived next day a full 3 hours earlier (within the 1hr delivery time slot and DPD driver tracking that was accurate) than the phone I ordered 'direct' from O2 (despite the phone from O2 being ordered 10am and the one from mobiles.co.uk ordered 3 pm the previous day) All in all mobiles.co.uk made it :- simpler clearer cheaper quicker Now the proud owner of iphone 6s 64gb and a much better tariff”

Helpful Report

(Apple IPhone 6s 64GB Silver) - Posted 9 years ago

Hello Alistair At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team

Posted 9 years ago

“Found the best deal with mobiles direct and had my new iPhone SE the very next day. Happy customer ????”

Helpful Report

(Apple IPhone SE 64GB Rose Gold) - Posted 9 years ago

Hello Holly, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very happy with my Samsung J5 and the smooth easy upgrade process. I will definitely use you again. Great service.”

Helpful Report

(Samsung Galaxy J5 Gold) - Posted 9 years ago

Hello Katherine, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very happy with my purchase. The website was easy to navigate and I was able to find most of the details about my phone. The phone arrived promptly the day after. Con With so many phone companies having different sets of accessories, it would be a huge plus to be able to see a "What's in the box?" section before purchase.”

Helpful Report

(HTC 10 Grey) - Posted 9 years ago

Hello Sherin, we’re really pleased you’re happy with the service we provide. I will pass your feedback on to our IT team in regarding to get a "What's in the box" section added to the website. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very good service, cheaper than everywhere else. Had a couple of issues was sorted out straight away. Ome the phone for less than a minute.”

Helpful Report

(Apple IPhone 6s 64GB Rose Gold) - Posted 9 years ago

Hello Elise, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Really easy to choose the contract and phone that I wanted. Made extremely easy. I wouldn't hesitate in recommending to family and friends. Thanks”

Helpful Report

(Apple IPhone 6s 64GB Rose Gold) - Posted 9 years ago

Hello Paul, we’re really pleased you’re happy with the service we provide and that you'd recommend us. If you following this link http://www.mobiles.co.uk/refer-a-friend.html#.V3ztxqJRy84 you can earn up to £50 for every new customer you recommend! Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 9 years ago

“they have an easy website and fast delivery and they keep you informed . look out for a voucher code too”

Helpful Report

(Apple IPhone 6s 16GB Gold) - Posted 9 years ago

Hello Caroline, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Quite easy to use and set up especially for someone like myself who is not i t trained and only use the internet occasionally Good quality camera and reasonable battery life Meets with my requirements well”

Helpful Report

Posted 9 years ago

Hello Stewart, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Fast and knowledgeable Service would recommend to family and Friends great customer service and good and quick phone Service thank you”

Helpful Report

(Apple IPhone SE 16GB Gold) - Posted 9 years ago

Hello Kyle, We’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Quick and easy, and a much cheaper deal so far, but didn't give top marks as I've only dealt with the company online.”

Helpful Report

(Apple IPhone SE 64GB Rose Gold) - Posted 9 years ago

Hello Carole, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 9 years ago

“very good service! I found an incredibly good offer and the guy who call me was very helpful Thanks!”

Helpful Report

(Apple IPhone 6s 64GB Gold) - Posted 9 years ago

Hello Monica, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 9 years ago

“arrived fast and great quality couldn't ask for more honestly and a very good price at that too! no complaints here very happy with device”

Helpful Report

(Samsung Galaxy S7 Black) - Posted 9 years ago

Hello Aaron, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Excellent value for money and handset received fast. No issues with Mobiles.co.uk However EE had appalling coverage and will be reluctantly sending the phone back to Mobiles”

Helpful Report

(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

Hello Anthony, we’re really pleased you’re happy with the service we provide. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Ryan | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Nice and quick process to buy. But i can see the deal is showing only in your web when it receive the email back from O2 it is not full detail.”

Helpful Report

(Samsung Galaxy J5 Black) - Posted 9 years ago

Hello Roselin, We’re really pleased you’re happy with the service we provide. All the details for our deals are available on our website. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“This is the third time using Mobiles.co.uk for new phones and contracts. The prices are unbeatable and cannot be found anywhere else. The process of ordering is ABC and the next day delivery is just a dream when waiting for that all important new upgrade. Highly recommended.”

Helpful Report

(Apple IPhone 6s 64GB Space Grey) - Posted 9 years ago

Hello Angela, We pride ourselves on our speed of service and delivery, ensuring that every moment you spend with us is as easy and as smooth as possible. We’re really pleased to hear your phone arrived in good time and just wanted to say a big thanks for taking time out of your busy day to leave such a positive review. We hope you’re enjoying your new gadget. Chris | Mobiles.co.uk Customer Support team

Posted 9 years ago

“Very good service. Delivered to my work place with no hassle and was easy to order. Also much cheaper than what I was offered directly through the provider. Would definitely use this website again.”

Helpful Report

(Samsung Galaxy S7 Edge Silver) - Posted 9 years ago

Hello Gregory At Mobiles.co.uk, we're dedicated to offering you the very best mobile phone deals in the market, whether it's a new phone contract, upgrade or pay-as-you-go offer. We’re really pleased to hear you’re happy with your choice to make us your mobile phone provider and hope you choose to shop with us again in the future. Thanks for taking the time to leave such a positive review, it’s greatly appreciated. Amy |Mobiles.co.uk Customer Support team

Posted 9 years ago

Mobiles.co.uk is rated 4.7 based on 37,797 reviews