“DON'T SHOP ONLINE WITH MORRISONS
I ordered some cigarettes online, only to receive an email saying my order was cancelled. Then I discovered my account was closed. I telephoned twice and was given a vague, general comment that did not address this cancellation specifically. "A business decision"? A very poor one. I'm well over 18, have an excellent credit record, and order online from numerous other businesses with no problems at all.”
“Store opens at 6am, but pallets all over the aisles, cardboard everywhere, no bread available because its "too hot" only one till out of 18 open ? Hot deli not open till 7am. No newspapers?? Staff morale seems rock bottom.... what the hell are they running?”
“Went into Morrisons in Dover today. Bread shelves not filled up at 0900 and various other items missing from shelves. Fresh bread shelves almost deserted and usual BB date issues with same. Prices rocketing up!! Why don't they see to shelf filling before store opens for goodness sake.”
“Well any Morrisons is a nightmare isn't it, but this beats it all. £3:67 for a punnet of 4 so called fresh nectarines!! I say "so called" because like all their fresh produce it is on it's last legs.”
“Sold me full price meat at 18.33 that ran out of date at midnight!! Customer care say I should riffle through all the products to check when it runs out!?!? Who would do that when you have two kids in toe and paying full premium meat prices! Shocking behaviour that reading forums seems the norm from this place!”
“50 minuets to be served your desert in Southport store and for the store manager mike howarrh to laugh it off no doubt he worked for the likes of woolies of bhs before absolute joke of a company”
“The cleaning teams are obviously not doing their jobs. Each of the checkouts I have visited are minging, rubbish in the footwells and the belts sticky. Today I saw a checkout worker having to clean her own area because the cleaning team once again had failed to do so.
Going on to the cafe. I rufuse to eat there any more because of the state of it, especially the trays and the area where the drinks are. I am appaled at the state of certain of the workers. I was there just mid morning and one man was obviously wearing an apron that was days old and was absolutely filthy. When I saw him I left the meal I had bought and walked out.”
“Terrible stores. Most fresh bread is past bb date and not priced down. Fresh fruit etc will not last long once home as it is not fresh in the first place Got this from someone in the trade, and not just myself. Most staff are ok, but I think they are past caring really. Regularly run out of carrier bags!!!!!!!!!! Watch out for the wrong prices on many items, you know, like the "out of stock" card being stuck in the wrong place. An old trick. Look out for items like cheese triangles priced at £1 for a box of eight but well over £2 for a double box of 16. Come on morrisons, clean your act up.”
“Missing match and more points customer services not bothered and constantly price on shelf often higher when scaned at tills.morrisons is very poor recently”
“The staff, most of them anyway, may very well be friendly. The store may very well be clean, but that's not why we go there is it. We go there to buy food, and in most cases the quality of fresh items in Morrisons is very bad, especially their fresh (unfresh) bread. See another review here somewhere. How true.”
“Bad company with too many out of stock items. Misleading offers and out of alignment price cards. This is an old trick and not always genuine. Bad fresh produce. Not a good experience. Okay of not too fussy I suppose. Greetings cards are not only a joke but very highly priced. Too much hassle to use self service!! Keep away from them.”
“Morison more expensive them Waitrose!!!!! Bread I buy always the same !!!! Morisson price 1.50 but Waitrose is always !!! 1 pounds !!! I notes my bills for food in Morisson gone v high recently !!! Today wanted to peaches and on the shelf says OLD PRICE is 50 pence !!!!! When come to the till was 1 pack !!!! 2.85 pounds !!!!! So I refused to buy ! On on Gala melon on the shelf is written 2 for 3 pounds but price on the till was 1.75 each !!!!! Is horrible to treat loyal costumer!! !!!!!!! Like that !!!!”
“A terrible company that regularly runs out of certain items and fond of selling best before foods after the bb date and not offering discounts. People, no matter what you are told in store ie (oh but sir/madam, it's still fine). Well, it is not "still fine". It really isn't as fresh as the day before the bb date. Common sense really isn't it, but not, it seems, to Morrsions staff. Bb dates do not mean the food is unsafe after that date however. Ok. Let's clear it up. In a nutshell from the FSA. "Under European law, best-before (BB) dates show when food is at its premium quality, while use-by (UB) dates show when food must be eaten by before becoming a potential health hazard.
'It's up to the consumer if they want to eat food past its BB date,' says a spokesman for the Food Standards Agency (FSA). 'It only indicates that the food will "not be at its best".
'However, UB dates are useful. The manufacturer will have placed this information on the label to show when a food could cause food poisoning if eaten, especially important for children, the elderly and pregnant women.'
There we are then. All cleared up legally.”
“Have been using Morrisons online food delivery for some time now. The drivers up until this point have been great. Just had a delivery and the driver was very rude. He even threatened not to deliver my order - for not listening to him! Long story! I am shaking still even after an hour. Not quite sure what to do other than not use Morrisons again. I have used online shopping for years and years and never every had any problems or been threated like this before!”
“Er, most things went wrong. No skimmed milk on shelves. Out of stock of my potatoes. Eventually found an assistant who got the milk from the back. Asked for the potatoes, was told none at back either.
Queried all this at customer services. Was told the ordering system doesn't work and fails to order early enough. Milk not put on shelves ' because people might come in and buy it and there wouldn't be any left for other customers!' This is madness!!
Rang Head Office Customer services who rang the store. HO rang back and assistant manager said the milk conversation never happened and there were plenty of the potatoes out back. So why was I told there weren't!??? And why accuse your customers of lying, especially when there is a witness to the conversation?
These issues have been getting worse for months. The local Aldi is rammed and this Morrison's is deserted Only good thing is that the Morrisons car park is nice and empty! And likely to get more empty, I feel.”
“Been reading the reviews and have a problem with some. How on earth can someone give them four points and then give a bad review. Morrisons are, by and large, a seriously at fault company from their atrocious fresh produce to their bread and bad management locally. Staff moral in the stores I have been in is low at best, and the utterly ludicrous issue of them needing a certain amount of good customer feedback per week should stop. Supervisors harassing checkout staff and a too often running out of carrier bags in some stores. Fresh fish which has obviously been previously frozen and please, do check sell by dates!! Stop asking customers if they have a discount card. If they have one they will present it to you as they want the discount or whatever it is. Please do give those little FREE bags to put ones plants in and not wait to be asked for them. I am tired and weary of Morrisons stores, and yes, I know, I do not have to shop in them. I do try to get most of what I need elsewhere.”
