“Disgusting behaviour from staff no customer service skills or communication with the public as they are workers . They staff swear at you Infront of Other staff and they don't care and ignore you . Really really poor staff need social skills training. Shouldn't have staff with bad behaviour, bad language and attitude. Giving a bad name to the company Morrison keighley. I required help even the senior manager started arguing with and making false accusations when I went for help disgusting”
“Stopped shopping at Morrison’s Cribbs Causeway Bristol two years ago as their standards had really dropped, a week ago I thought I would do some shopping there, well what can I say it’s exactly the same as two years ago nothing on the shelves, hardly any milk, no staff around to ask and the cashier was in such a rush basically throwing my food at me to pack into my shopping bag everything I purchased got squashed why he was in a rush I don’t know as there was no one else behind waiting to get served. I am now returning to my normal super market for my shopping will not be returning back to Morrison’s”
“Purchased 2 individual Pork Pies, Morrison's Own at the store in Maldon Essex along with other goods.
These were the worst example of a pork pie I have had the misfortune to try. Pastry was soft and sandy in texture, meat was greasy and unpleasant in consistency. Not a sign of any jelly.
Dispatched to the Bin!!”
“An absolute disgrace - Morrisons Burton upon Trent cafe. Been coming here for years but today 20th August 2017 was disgusting. Rude staff practically every table with dirty pots on, dirty pots at till, no one around to serve, customers waiting for basics milk for tea. Slow unmotivated staff, no supervision or management around!!!”
“I have always had a good experience with Morrisons' delivery, up until tonight. It really takes just one bad experience. The Morrisons delivery guy left with my groceries, and did not answer when I tried calling him back. I live in an area where there is a gate, so I have to go down and open the gate for him (it is written in my account details). When he called, I could not hear him properly, so he hung up on me. I ran downstairs to open the gate (took max 2 minutes), and I saw him drive away. I tried calling and texting him, but he obviously never picked up nor replied. This is the worst service and is an unacceptable experience.”
“Useless.....bought avocados on offer..... got charged full price at the till....were supposed to be ripe and ready.... were like concrete.... impossible to cut in half..... rang up to complain but just left on hold- twice..... rude woman on phone....nothing was Morrisons fault... will not be going back....”
“The wheels have dropped off this supermarket firm. Staff morale poor, staff cut-backs mean lousy service and shelves empty at all times of day. Management is poor and seldom visible. The only good thing now is their home delivery service. Never go to stores these days.”
“i went into a morrisons garage in eastbourne tuesday evening the person behind the counter was so busy on his phone did not even acknowledge me took my money and carried on with his phone call laughing and chatting away i made a complaint as i thought it was disguisting the person dealing with the complaint rang a disabled old lady which he had found her details from christmas order it just gets worse i think they all need training absolutely appauled over it all.”
“I used to be a big fan of morrissons and continued shopping there halfway in sheffield, but my last online order was completely wrong, I took off many items and added new ones but when the oder came all the stuff I took off came and the stuff I added didn't, when i complained , I had a horrible African woman being very condescending and sarcastic and unhelpful to me. Disgusted ex customer. Also the staff on the cigarette counter in store make you feel that your annoying them and disturbing their chats with their freinds , so I avoided that area of the store even before this happened.”
“Someone who once lived at our address had a County Court Judgement against them so Morrisons want me to prove when I moved in, who I am etc before they will honour my online order - which I have paid for in advance.
Most intelligent retailers would look at the credit card details, see that payment has gone through and that I am not the person who had this judgement against them and want to deal with them.
Not Morrisons.
How to lose custom through daft customer management processes.”
“I bought morrisons own brand egg fried rice and gave it to my 10 year old son who was eating it & found a snail in it. Despite me sending an email & photographic evidence over a week ago, I still haven't heard from Morrisons!”
“Rude customer service, undelivered items , driver said he delivered all my order when he didnt and the only way I got a refund was after many calls emails and our cctv . Shame on you Morrisons!”
“Drove 7 miles for morisons chunky steak pies (as TV ad)
Told don't have any, no idea when they'll be in.
Ex customers now. Aldi pies great and cheaper. Bye”
“Constantly made me and others wait outside of Morrison's as they believed me or others would rob something. I do not respect this as I am 15 yeas of age and this made me late for school”
“I recieved a disgusting and manky crumpet which counted as one of my 8 in the pack. U CALL THAT A CRUMPET?!?! Get your shit straight this is out of order im switching to sinsburys. Yh u heard me. Maybe it will teach you not be so rude next time.”
“Only went in for 1 item but Wandered round store to see if anything else I needed. Went through self service checkout everything OK so far. On leaving store got stopped by security guard asking what I had in my pockets showed them my car keys & nothing else security guard then mumbled a half hearted apology. Will I ever go back..NO can i just add I wasnthink the only one stopped they were asking everyone to empty their pockets on leaving the store. Disgusting behaviour & I for one will not be giving them my money. As for thieves they should take a look at themselves why do most items cost 50% more than in aldi which is where I go now!”
“Like most supermarkets they have no respect for the environment, they leave that responsibility to the customer. No thought is put into packaging except how convenient it is to put on to shelf fast, profit and efficiency comes first. I asked a manager if I could have the fresh fish I purchased placed in my own container, He asked "what kind of fish" duh!, same with he butcher dept was directed to prepacked chiller for steak and kidney. Its becoming virtually impossible to buy fruit and veg loose, clemintines in mesh bags that are unreyclable unbiogradable and a hazard to wildlife, bulk bags of veg and fruit in polybags which go off before use. swede's/turnup wrapped in cling film and already priced, is it too much for the staff to weigh them , Oh forgot, speed to get you through the till and part with your money, Morrisons call the fresh produce "The Market Street" there is nothing market like about that section. I will have to consider going to a proper market probably more inconvenient but know I am picking fresh food and helping the environment”
