“I recieved a disgusting and manky crumpet which counted as one of my 8 in the pack. U CALL THAT A CRUMPET?!?! Get your shit straight this is out of order im switching to sinsburys. Yh u heard me. Maybe it will teach you not be so rude next time.”
“Only went in for 1 item but Wandered round store to see if anything else I needed. Went through self service checkout everything OK so far. On leaving store got stopped by security guard asking what I had in my pockets showed them my car keys & nothing else security guard then mumbled a half hearted apology. Will I ever go back..NO can i just add I wasnthink the only one stopped they were asking everyone to empty their pockets on leaving the store. Disgusting behaviour & I for one will not be giving them my money. As for thieves they should take a look at themselves why do most items cost 50% more than in aldi which is where I go now!”
“Like most supermarkets they have no respect for the environment, they leave that responsibility to the customer. No thought is put into packaging except how convenient it is to put on to shelf fast, profit and efficiency comes first. I asked a manager if I could have the fresh fish I purchased placed in my own container, He asked "what kind of fish" duh!, same with he butcher dept was directed to prepacked chiller for steak and kidney. Its becoming virtually impossible to buy fruit and veg loose, clemintines in mesh bags that are unreyclable unbiogradable and a hazard to wildlife, bulk bags of veg and fruit in polybags which go off before use. swede's/turnup wrapped in cling film and already priced, is it too much for the staff to weigh them , Oh forgot, speed to get you through the till and part with your money, Morrisons call the fresh produce "The Market Street" there is nothing market like about that section. I will have to consider going to a proper market probably more inconvenient but know I am picking fresh food and helping the environment”
“for the last 4 days I have been to several branches trying to get the salmon advertised on offer £5 kilo . On each visit I am told its all sold, or its coming later of first thing so I have returned to be told the same thing. I have tried Bredbury, Denton and Hyde branch several times. I believe this is a ploy to get customers through the door & that the deliveries are not happening. It was confirmed to me off the record at one branch. just shopping around your branches must have cost £30 in fuel, I am disappointed.”
“I bought some candy sticks and the tattoo didn't go on my skin
These are faulty
I paid a whole 38p for these and the tattoo didn't even stick on
Absolute joke”
“After being a longstanding customer if Morrisons I was left really disappointed and embarrassed after a member of staff smashed a bottle of wine which covered me, my shopping and my expensive handbag. Despite making a customer complaint I have not yet received so much as an apology a month later. Instead I have been met by an extremely hostile customer service team. Definitely been put off shopping here again.”
“Staff at the breightmet store have appalling attitudes not helpful whatsoever, took about 20 minutes to get served for them not to greet us or help bag shopping or even attempt to have a chat. They then stared as if we was doing something wrong won't be shopping there again! Awful.”
“Finally found a quarter pounder burger with onions that taste lovely for you to put the price up and totally change the taste and texture not happy at all won't be buying again”
“Morrisons store on Outland Road in Plymouth: a hostile, rude, appallingly bullying culture from the staff against their customers, and the recent article in the Plymouth Herald has done nothing to improve their attitudes. Only go there if you want to be shouted at, insulted, treated rudely, asccused of theft, followed around, and forced to leave your shpping behind at the till because, suddenly and mysteriously, the staff cannot free the till to allow you to purchase it. All part of the customer service experience in this unpleasant store.”
“Christmas order from Morrisons, what a joke, never again, sell by dates 26th Dec, no gammon, pre ordered in Nov, still didn't get the full order, disorganised chaos. Would have rated 0 but that wasn't an option.”
“Went to collect my Christmas order from Morrison's Cardonald what a nightmare. I should have known as I didn't receive my promised email on confirmation of my order and when trying to call the number quoted on my leaflet got a dead line. My order was wrong and I had to remember from memory what I had ordered. When discussing the poor service with the manager he advised me that they didn't have enough stock all the orders. So why have a food ordering service Morrison's. He took no ownership of my complaint what so the Bourbon Gammon for 6 would only do 2 people.”
“go Christmas shopping to stock up for Christmas and new year two days ago everything in my fridge is out of date most never got opened its a joke spend money and it's in the bin I'm never shopping in this store again”
“Pre ordered Christmas food to be collected in a 1/2 hour pre arranged time slot, 2nd year running a total disaster, never again, unorganised unhelpful and unstructured process to a very simple task which led to very long queues and angry customers, if you can't fulfill the the service don't offer it.”
“23 missing items from my home delivery and I have to wait 3 days to get them redelivered. Meanwhile my children and pets are left to stare, thanks alot Morrisons”
