“I used to be a big fan of morrissons and continued shopping there halfway in sheffield, but my last online order was completely wrong, I took off many items and added new ones but when the oder came all the stuff I took off came and the stuff I added didn't, when i complained , I had a horrible African woman being very condescending and sarcastic and unhelpful to me. Disgusted ex customer. Also the staff on the cigarette counter in store make you feel that your annoying them and disturbing their chats with their freinds , so I avoided that area of the store even before this happened.”
“Someone who once lived at our address had a County Court Judgement against them so Morrisons want me to prove when I moved in, who I am etc before they will honour my online order - which I have paid for in advance.
Most intelligent retailers would look at the credit card details, see that payment has gone through and that I am not the person who had this judgement against them and want to deal with them.
Not Morrisons.
How to lose custom through daft customer management processes.”
“I bought morrisons own brand egg fried rice and gave it to my 10 year old son who was eating it & found a snail in it. Despite me sending an email & photographic evidence over a week ago, I still haven't heard from Morrisons!”
“Rude customer service, undelivered items , driver said he delivered all my order when he didnt and the only way I got a refund was after many calls emails and our cctv . Shame on you Morrisons!”
“Drove 7 miles for morisons chunky steak pies (as TV ad)
Told don't have any, no idea when they'll be in.
Ex customers now. Aldi pies great and cheaper. Bye”
“Constantly made me and others wait outside of Morrison's as they believed me or others would rob something. I do not respect this as I am 15 yeas of age and this made me late for school”
“I recieved a disgusting and manky crumpet which counted as one of my 8 in the pack. U CALL THAT A CRUMPET?!?! Get your shit straight this is out of order im switching to sinsburys. Yh u heard me. Maybe it will teach you not be so rude next time.”
“Only went in for 1 item but Wandered round store to see if anything else I needed. Went through self service checkout everything OK so far. On leaving store got stopped by security guard asking what I had in my pockets showed them my car keys & nothing else security guard then mumbled a half hearted apology. Will I ever go back..NO can i just add I wasnthink the only one stopped they were asking everyone to empty their pockets on leaving the store. Disgusting behaviour & I for one will not be giving them my money. As for thieves they should take a look at themselves why do most items cost 50% more than in aldi which is where I go now!”
“Like most supermarkets they have no respect for the environment, they leave that responsibility to the customer. No thought is put into packaging except how convenient it is to put on to shelf fast, profit and efficiency comes first. I asked a manager if I could have the fresh fish I purchased placed in my own container, He asked "what kind of fish" duh!, same with he butcher dept was directed to prepacked chiller for steak and kidney. Its becoming virtually impossible to buy fruit and veg loose, clemintines in mesh bags that are unreyclable unbiogradable and a hazard to wildlife, bulk bags of veg and fruit in polybags which go off before use. swede's/turnup wrapped in cling film and already priced, is it too much for the staff to weigh them , Oh forgot, speed to get you through the till and part with your money, Morrisons call the fresh produce "The Market Street" there is nothing market like about that section. I will have to consider going to a proper market probably more inconvenient but know I am picking fresh food and helping the environment”
“for the last 4 days I have been to several branches trying to get the salmon advertised on offer £5 kilo . On each visit I am told its all sold, or its coming later of first thing so I have returned to be told the same thing. I have tried Bredbury, Denton and Hyde branch several times. I believe this is a ploy to get customers through the door & that the deliveries are not happening. It was confirmed to me off the record at one branch. just shopping around your branches must have cost £30 in fuel, I am disappointed.”
“I bought some candy sticks and the tattoo didn't go on my skin
These are faulty
I paid a whole 38p for these and the tattoo didn't even stick on
Absolute joke”
“After being a longstanding customer if Morrisons I was left really disappointed and embarrassed after a member of staff smashed a bottle of wine which covered me, my shopping and my expensive handbag. Despite making a customer complaint I have not yet received so much as an apology a month later. Instead I have been met by an extremely hostile customer service team. Definitely been put off shopping here again.”
“Staff at the breightmet store have appalling attitudes not helpful whatsoever, took about 20 minutes to get served for them not to greet us or help bag shopping or even attempt to have a chat. They then stared as if we was doing something wrong won't be shopping there again! Awful.”
“Finally found a quarter pounder burger with onions that taste lovely for you to put the price up and totally change the taste and texture not happy at all won't be buying again”
