“for the last 4 days I have been to several branches trying to get the salmon advertised on offer £5 kilo . On each visit I am told its all sold, or its coming later of first thing so I have returned to be told the same thing. I have tried Bredbury, Denton and Hyde branch several times. I believe this is a ploy to get customers through the door & that the deliveries are not happening. It was confirmed to me off the record at one branch. just shopping around your branches must have cost £30 in fuel, I am disappointed.”
“I bought some candy sticks and the tattoo didn't go on my skin
These are faulty
I paid a whole 38p for these and the tattoo didn't even stick on
Absolute joke”
“After being a longstanding customer if Morrisons I was left really disappointed and embarrassed after a member of staff smashed a bottle of wine which covered me, my shopping and my expensive handbag. Despite making a customer complaint I have not yet received so much as an apology a month later. Instead I have been met by an extremely hostile customer service team. Definitely been put off shopping here again.”
“Staff at the breightmet store have appalling attitudes not helpful whatsoever, took about 20 minutes to get served for them not to greet us or help bag shopping or even attempt to have a chat. They then stared as if we was doing something wrong won't be shopping there again! Awful.”
“Finally found a quarter pounder burger with onions that taste lovely for you to put the price up and totally change the taste and texture not happy at all won't be buying again”
“Morrisons store on Outland Road in Plymouth: a hostile, rude, appallingly bullying culture from the staff against their customers, and the recent article in the Plymouth Herald has done nothing to improve their attitudes. Only go there if you want to be shouted at, insulted, treated rudely, asccused of theft, followed around, and forced to leave your shpping behind at the till because, suddenly and mysteriously, the staff cannot free the till to allow you to purchase it. All part of the customer service experience in this unpleasant store.”
“Christmas order from Morrisons, what a joke, never again, sell by dates 26th Dec, no gammon, pre ordered in Nov, still didn't get the full order, disorganised chaos. Would have rated 0 but that wasn't an option.”
“Went to collect my Christmas order from Morrison's Cardonald what a nightmare. I should have known as I didn't receive my promised email on confirmation of my order and when trying to call the number quoted on my leaflet got a dead line. My order was wrong and I had to remember from memory what I had ordered. When discussing the poor service with the manager he advised me that they didn't have enough stock all the orders. So why have a food ordering service Morrison's. He took no ownership of my complaint what so the Bourbon Gammon for 6 would only do 2 people.”
“go Christmas shopping to stock up for Christmas and new year two days ago everything in my fridge is out of date most never got opened its a joke spend money and it's in the bin I'm never shopping in this store again”
“Pre ordered Christmas food to be collected in a 1/2 hour pre arranged time slot, 2nd year running a total disaster, never again, unorganised unhelpful and unstructured process to a very simple task which led to very long queues and angry customers, if you can't fulfill the the service don't offer it.”
“23 missing items from my home delivery and I have to wait 3 days to get them redelivered. Meanwhile my children and pets are left to stare, thanks alot Morrisons”
“I took my 91year old friend ordered fish and chips ordered yesterday for her shopping. She wanted us to eat in the cafe'. We ordered fish and chips and coffees. Service took for ever, chips almost cold and had been kept warm for hours, the peas were cold grey olive green and wrinkled. Had I been alone I would have complained bitterly. grahamgiblin.39@gmail.com.39@gmail.com”
“26.10.16 I clicked email from morrisons to "activate 5000 pts" on £40 shop(if shop before 31 oct over £40) points will be added within 72 hours of shop.
29.10.16 shopped spent £66.75 points balance on receipt shows 4700 (before today) + 330+200 (today) =5230 points
31.10.16 Internet customer service added 3000pts because missing items in my shop=should be 8230 points
1/2.11.16 email offer I activated should add 5000 points = 13230 points
13.11.16 shopping- I DIDN'T GET MY EXPECTED £10 IN VOUCHERS - was at baskets only till. Receipt shows 3230 (before today)+145 (today)=3375 points!!! WHERE'S MY £10?”
“I went to the fireworks display to buy some sparklers at the Kettering road Morrisons in Northampton. A lady called Michelle served me. She didn't explain the products very well. She let people push in the cue. While i was inquiring, she started chit-chatting with another customer. She let me wait to one side and think what to choose and let another customer be served, which is fine. But then she didn't ask if i was ready after that customer and served the whole cue before getting back to me.”
“Went to Coalville morrisons for lunch, ordered fish and chips waited 30 minuets chips were almost cold so we're the peas. Tables were not cleared had a job to find a clear one. It used to be very good food and fast service but not anymore. Won't be going again.”
