“Morrisons Wrexham. Sunday 22nd November. Staff were not helpful what so ever! Apart from a young lady called Kirsty. She was so helpful. Keep up the work!!!!”
“Nothing Changes at Morrisons Still Appalling 'Customer Service' !
Morrisons 'Customer Service'
and store 43, Merrion Centre, Woodhouse Ln, Leeds LS2 8PJ
The Worse in the UK !
Our Complaints Mirror that of Many but particular the Leeds Merrion centre store.
Self checkout and the complete disregard for customer respect by the same individual who looks like a female prison guard and snipes around with ugly distaste at customers yes the very same customers that pay their wages! This has gone on for Years !!!
Politeness is met with vulgarity and disrespect and yes don't dare call this person "Love" a common phrase by many from Yorkshire, She'll bite your head off !!!
The Pricing is appalling much of it reflects on the shelf half of what it actually is! Now that's Not a way to beat ALDI and LIDL is it but that's the best Morrisons have, deception !
When one points this out nothing is done but rudeness and embarrassment for the waiting customer as if they are at fault !
As for Morrisons 'Bradford' so called 'Customer Service' they are the rudest most impolite most arrogantly indifferent so called 'customer service' on earth a complete contradiction of what they allegedly stand for.
Recommendations, take your money elsewhere and save not only huge amounts of saving and get better quality but also experience improved Customer service not the absurd excuse of whatever Morrisons justify it to be.
We like so many shoppers are now ALDI shoppers, yes Morrisons You've Lost our Large Grocery shop income to a much better Grocery chain that actually does what it says on the tin, Not like YOU!”
“Morrisons Cleveleys Dry Cleaning Dept. Assistant refused to take my cleaning because it had pet hairs on it. It was a substantial amount of cleaning (15 shirts and 4 pair trousers). She said I couldn't have had my laundry done there before. In actual fact, I have had my cleaning done there for at least 2 years, and quite a lot of it. Quite where this woman's head was I don't know, as I imagine that 90% of cleaning has some hair on it. I should have realised that Morrisons were a special sort of stupid after they charged me a pound for a teabag in their cafe, because the tea couldn't drag itself out of the pot, it was that weak. I can't say if other stores are like this one, but everything is just too much trouble for them.”
“Not shopping in morrisons anymore following the Hugh's war on waste program. Terrible treatment of the suppliers providing parsnips to to morrisons. They are now out of business after 30 years”
“You should be ashamed in the way you dealt with family farmers. Just watching Hugh's programme on waste. Not impressed and your represented speakers was unconvincing. They did not care. Poor show. Won't be shopping with you again and will be checking the performance of other supermarkets. Bring back the local trader. Happy to buy good quality veg what ever the shape.”
“Went to my local Morrisons today Paignton but couldn't find the price of an item that was on sale, so I took it up to the checkout supervisor point and I asked if one of the three members of staff ( all just stood chatting ) could please find out what the price was, but oh no that was clearly too much effort for them as their answer to me was ,if you go over to one of the checkouts they will tell you, but at least five customers were waiting to be served at every till and I still need to get more shopping. If that is what you call customer service Morrisons then no wonder you are losing so many shoppers.”
“Dear Morrisons
In your store on the Isle of Sheppey I saw a product advertised as a "Manx style Kipper"
This is not a Manx Kipper, nor is it a Manx style Kipper, the only thing this abomination has in common with a Manx Kipper is that it began life as a herring.
We take our herring and smoke them for hours over smouldering wood chips until it takes on a deep substantial flavour and a smell that can penetrate armoured glass.
A Manx kipper is a food item of gobal significance, right up there with Pata Negra Ham, Vacherin Cheese, Whitstable Native Oysters, and Blufin Tuna Sashimi.
What you have in that display fridge is a dead fish dipped in floor varnish. Please do not insult my nation by associating it with the Isle of Man
Butch Buttery
The Boat House
Head Road
Douglas
IM1 5BF”
“Morrisons rochdale.
Very very poor service with customer relations.
When shopping today I asked a supervisor for assistance when he was walking towards me and when I said have you got a minute I was flatly told no and just no, then walked off.
All I can say is if thats how the management deal with customers it's no wonder morrisons sales are down.
Back to Aldi I think.”
“The staff at the great harwood branch are quite grumpy looking and not helpful at all in particular the cashiers who tend to be gossiping with customers. Compared to tesco down the road the staff are amateur for customer service.”
“Dont risk parking. A car I own was parked in their car park and despite me advising I was working in a diffetent town with a different car advising them I could supply proof of both they are still harrasing me. In Airdrie shop at Tesco. Dont tisk it”
“Rubbish people at Enfield town. Store.. all perverts work here who have no respect for women.. as they are always staring at girls n passing comments.. I'm glad they're closing as I live Nearby.”
“Ok. So, Morrisons is the ONLY British owned supermarket left. Let that sink in.
I'm mainly writing this review in response to the way they handled my stinky meat problem. I got home from my local supermarket, and popped my shoulder of pork in t'oven to slow roast, for pulling purposes. After 2 hours of cooking, there was a sour smell drifting through the house... I realised it was the pork and to be fair I was pretty gutted. I wanted slow roasted pulled pork for my tea, and there was no way I would be able to have slow roasted pulled pork now.
I rung customer care and explained my porky dilemma.. They simply told me to return it, even though it was cooked, or part cooked. I got to customer care and the lady was lovely about the situation. She gave me my money back immediately.
Thankfully, morrisons do a pre-packaged slow roasted pork for pulling and now that's what I'm having for my tea tonight.”
“Went shopping in Morrisons today but decided to get a spot of lunch first. We waited ten minutes for the milk to be replaced in the coffee machine and 20 minutes for a fork along with about 20 other people. We were told they were short staffed! To be fair they must be short staffed every time we go in there!
Come on Morrisons get your act together! Your food is lovely in the cafe and it could be just perfect if it was better staffed.
On a positive note.....
Fair play to the young male member of staff in there at lunch time today who took the time to help a disabled elderly lady. He spent time with her cutting up her dinner for her, opening sachets of sauce for her and continuously returning to top her coffee up for her.
It was lovely to see a young lad respecting and caring for an elderly lady in need. Fair play young man. Feel good that you have really helped someone today!!????????????????????”
“We have been shopping at Morrisons River View store since it opened many years ago but just lately we have found that the fruit and vege is going off very quickly
I have watched staff fling apples lettuce etc around like a ruggby ball If this continues we will be doing our weekly shop elsewhere”
“I would normally shop at another supermarket, but morrisons at Lockwood was nearer for me and I needed something quickly. I have to say next time I will do the extra couple of miles. My list.... Burgen bread, femfresh wipes, pack of small tins slimline tonic water, lamb mince, warburtons 50/50 bread, deli manchego cheese and some cooked meats. For such a large supermarket I was amazed to see how poorly stocked it seems to be. Maybe I was having a bad day.... Burgen Bread no one had ever heard of but I find it everywhere else, only Andrex items stocked, only hovis 50/50 which I don't like, any cheddar, Cheshire, Leicester and other hard cheeses you might want but specialist forget it. The meats were dry and limited. Tonic had run out. Oh and 3 packs only of lamb mince in a sea of beef mince and products, even in the lamb section. Took me ages to find it then I had no choice but morrisons own. Come on guys.... It's not that hard... I won't be going back.”
“Worthing branch 8.10 am 05/10/15
I have shopped here almost every week day for approx. 2 years and have found certain members of staff to be very friendly. However in the past week on 3 separate occasions I have noticed I have been charged more at the till than the products price showed on the shelf. On one occasion by £4! Once, ok errors happen, but 3 times in a week shows a total lack of care and suggests management do not have a handle on this issue or do not see it as important. I wonder now how many times I have been overcharged. To bring this to a head today there wasn't a single fresh loaf or roll on offer 10 minutes after the opening of the store - totally unacceptable. I tried to complain but could see I wasn't going to get anywhere so instead I shall not be returning. If I cannot trust this store to get their pricing correct I shall shop elsewhere in future. I would suggest the future is not bright for Morrison's. If you do shop there check your bill every time.”
“Fantastic cafe at Newark on Trent the staff are all lovely, We live in mablethorpe but we travel down once a fortnight to see the family wouldn't go anywhere else. I would like to say a big thank you to all the girls in the cafe especially Donna and Charlotte and Christine the place wouldn't be the same without them”
