“Stock keeping appalling - can never plan a meal as you never know what’s in stock (and I mean basics - pasta? Semi skimmed milk? Broccoli?)
Lots of food is damaged or mouldy.
Salad gets frozen because fridges are set to wrong temp.
Ice-cream often thawed and refrozen.
Empty shelves.
Broken fridges that take months and months to fix.
Wait ages to help at self checkout.
Generally shoddy... I could go on.”
“Morrisons at it again. This time with a quarter of a water melon in cling film for £1:50 and a single water melon for £2!!!!!!!!!!!!! So if you bought four quarters for £6 you may have well as bought three whole ones for the same money. I am gradually buying less and less there because of their constantly rising prices. The only redeeming thing about this company are their lovely checkout ladies.”
“There doesn't seem anything very nice here about this company so I will add a little bit more. Checkout supervisors. Obviously they have been put under pressure from management, but it is wrong to take it out on lovely friendly checkout staff isn't it. Keep it up and they will start to leave. Customers enjoy talking to checkout staff and at times even have a giggle with them. It is called "customer service" but some supervisors seem to be missing the point of this. If they cannot take the strain they should leave.”
“morrisons aberystwyth disgusting hygiene standards at the cold meat deli counter - staff picking up the cold meat with there bare hands and slicing it on a dirty meat slicer that never gets cleaned from customer to customer then slicing it in to a bare hand ,,,,i witnessed this happening today 16/07/2019 and explained the hygiene issues to the girl and told her i was not happy , then she refused to serve me , i did have a chat with the manager who said he will sort it out , well lets hope he does ,,,,what ever you do please dont ask the staff at deli counter to wash there hands as this is what happens ,,,,,,very worrying”
“morrisons aberystwyth disgusting hygiene standards at the cold meat deli counter - staff picking up the cold meat with there bare hands and slicing it on a dirty meat slicer that never gets cleaned from customer to customer then slicing it in to a bare hand ,,,,i witnessed this happening today 16/07/2019 and explained the hygiene issues to the girl and told her i was not happy , then she refused to serve me , i did have a chat with the manager who said he will sort it out , well lets hope he does ,,,,what ever you do please dont ask the staff at deli counter to wash there hands as this is what happens ,,,,,,very worrying”
“Anyone else noticed the flowers scam they are up to now? Roses.Some used to be £3.50 per bunch or £5 for two.Now they are £3.50 per bunch and no two for £5. Instead they say each bunch contains 25% extra. I worked it out, (won't bore you with the details) and you are in fact paying more for two bunches even though they say 25% extra.Do Morrisons think we are all stupid or something? I guess so. What is ridiculous is that about a minute walk away there is an Asda selling them for much less and fresher. It is becoming impossible to shop in Morrisons because of their constant price increases,not to mention their ever increasing amount of self service checkouts.”
“Animal
Welfare is shocking . Moss Rose Piggery is nothing short of a concentration camp for pigs! Utterly barbaric and comes under red tractor .. avoid animal cruelty go vegan”
“Shocking service items missing again no sorry no refund I cannot believe you treat your loyal customers like this !!!! Please get your act together !!!!”
“Deceptive pricing again, Morrisons Higher Ince Wigan, three bottles of beer for five pounds, but they slip normal priced beers in with the offer, would not have noticed but only bought three bottles of beer and at the till it was £5,65, I asked how is that possable off the three for five pounds shelves 'of which there are four or more' the assistant said it must be right so she went and had a look, she explained that the offer beers are a yellow label and the normal priced beers are a white label, the yellow label cover most of the shelves but in between there is a small white label with a normal price on it for other beers not in the offer, you dont really see these and they are spread out in various places on the shelves, why not all together and not with the offer beers, and to add to this not stocking the shelves especially the dairy section, started going to lidl and aldi better quality I think”
“Abysmal company to work for. A proper dictatorship. Say anything out of line and youll be reprimanded for it. A new venture called "pathways" is just a genius name for management bullying people to do what they want because "you've signed up for it". CEO a proper greedy barstool, stripped staff of bonuses, Sunday pay, paid breaks... Meanwhile he takes in roughly £5m a year in bonus payments. Complete hypocrite. All food is cheaply made and charged at high prices, you're better off going to Aldi or lidl at least you get what you pay for.”
“I wrote to Morrisons Chief Executive, raising the issue of log-broken LPG pumps in Byker, after failing to get a reply from Morrisons Complaints process. I FAILED TO GET A REPLY FROM MORRISONS TO TWO EMAILS SENT TO HIM!!
If the CEO fails to work properly it will follow that the staffs below this rank will also fail to work properly. Morrisons is a shambles, by failing to listen to its customers it displays deep disregard for the public and the consumers who shop at Morrisons. Who can I complain to above the CEO?
Is there a Chairman of the Board or something?”
“Banned. Barred From Every Morrisons Store.
Blocked From All Communications With Morrisons.
More Card Account Stripped Of 201 X £5:00p Vouchers.
A Thoroughly Barbaric Discriminating Company.”
“Online shopping is hopeless due to the amount of out of stock items. Sometimes you can add items to your cart to find they are out of stock when you go to pay. However the item is still instock on the website.”
“Fresh food in Morrisons? Sorry but I do not believe that at all. Fruit never is, bread is normally past bb date (fresh baked that is). Prices throughout store are utterly ludicrous. They seem to go up on a daily basis. Is this company trying to force us away for some strange reason? Maybe they are heading for a store on the moon. At least the moon men will be able to afford their cheese. I hear they like it lots.”
“Absolutely disgusted by how we have been treated. The driver didn't speak a word of English. He rang up to say he couldn't find the address when no one else has had any problems. I told him where to go. He still couldn't do it. 3 other people from Morrisons tried. He was only 2 roads away from getting here at one stage. He then stopped answering his phone to his boss. Now a 9 month pregnant woman and small toddler won't have any food for another 24 hours until they try and redeliver... If they can even find us!”
“Morrisons Rubery Birmingham.
Never have I found it necessary to complain about so many rude and incompetent shop staff, that I found at this Morrisons store. And complaining to store managers who take all my complaints as are not to be serious enough to pursue, as my complaints have to be repeated so often.
Done my shopping in there recently (June 2019) We went into their instore, cafe One of my part of 3 went back into the store to buy something as an after though. She returned to the cafe table with a few bits of shopping clutched in her arms, she had a bag but decided to put shopping into the bag when inside the cafe, up to her really.
Then soon after their rube security guard came up to us all and said to her (my friend)... Staff enquiry, (how odd) Q... did you have your own bag? She paid for her bag at checkout. My frend was distressed. I butted in, is there an allegation of theft here? If not then go away and leave us in peace to enjoy our cafe brought drinks. Security guard seemed to disapprove of me intervening. He had by now caused us all distress and humiliation, showed us up in front of all other customers.
I went to customers services to complain, security guard followed me and my friend, he became very abusive we felt, refering to me as a W***** and a P****. he later denied this and reversed thre matter and blamed me! How odd, it apperas he had a staff witness, but my witness was ignored as irrelevant. It got worse though. No further comments at this time. Disgraceful conduct indeed.”
“My More account was hacked and the thiefs stole £65 from my account I had been saving the points for Xmas as money is very tight. It took customer services over 2 weeks to respond to my anxious e mails and then they said yes the money was stolen, nothing to do with us and you will not be reimbursed. Warning do not use their MORE card. Appalling I will never again spend my money there”
