O'Briens Wine Reviews

Name: O'Briens Wine
Rating: 4.73

4.7 Rating 6,341 Reviews

94 %

of reviewers recommend O'Briens Wine

4.7

Based on 6,341 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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O'Briens Wine 5 star review on 23rd April 2025

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Wine was ordered on Tuesday 18th at 20:40. Email was received on Fri 21st saying that it would be delivered that day but no delivery was received and no further contact was received. I had to ring on Monday 24th to find out where it was and only then was told that something had happened. Delivery was finally received on Wed 26th, 8 days after the order was placed. The communication on the non-delivery was poor.”

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Posted 5 years ago

“Placed order and only received two boxes of three a number of days later and still waiting for the last box.”

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Posted 5 years ago

“Very disappointed with order made for wine fur Christmas. Ordered on Saturday 14th 7 bottles of wine. Received 1 on 17th abc today is 23rd and no second delivery.”

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Posted 5 years ago

“Have been ordering from O Briens for a few years,had difficulty this year,but the end result was very positive.”

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Posted 5 years ago

“The online payment engine did not work and gave a spurious message and there was no way to cancel the order, which was stuck in a limbo and had to be resolved through manual intervention. Some items were out of stock but the team apparently waited and so some days passed before further phone calls resolved the problem and got the process moving again.”

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Posted 5 years ago

“Wine is good. Delivery service was a problem. The phone I filled in online was not provided to the courier. They sent an email saying no one at the address when someone was there. They couldn’t ph as they didn’t have the contact number”

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Posted 5 years ago

“I sent a bottle of champagne but O'Brien's did not include the note I sent with it so the recipient did not know it was from me or why I had sent it. Pretty poor.”

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Posted 5 years ago

“Slow response. Late delivery”

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Posted 5 years ago

O'Briens Wine is rated 4.7 based on 6,341 reviews