Opendoor Reviews

Name: Opendoor
Address: 410 N Scottsdale Rd, Ste 1600, 410 N Scottsdale Rd, Ste 1600, Tempe
Rating: 4.42

4.4 Rating 3,419 Reviews

86 %

of reviewers recommend Opendoor

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About Opendoor:

In 2014, we set out to reinvent life’s most important transaction with home sellers and buyers in mind. Since then, we’ve helped thousands of people sell their homes and move in one simple, seamless transaction.

Life’s biggest milestones come with a move. Whether you’re getting married, starting a family, or taking a new job, moving is a natural step towards your dream. But it isn’t easy. Each step is more stressful than the last, and sometimes it seems like everyone but you is in control of your destiny.

Opendoor is here to change that. From selling your current home to choosing your next one, we’ve revolutionized the process to put you at the center of your move. Because we believe only one person should be in charge of how your future unfolds, and that’s you.

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Opendoor 5 star review on 30th October 2023

Anonymous

Anonymous // 01/01/2019

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“They are great nice and very helpful from the beginning to the end and I recommend open door for everyone”

Helpful Report

Posted 3 years ago

Thank you for supporting what we do, Mehriah, and we're happy to hear that you've had a great experience with us. We would be honored if you would like to share your story in more detail by sending an email to support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“From the start of the process of selling my house at Jacksonville, Fl, Opendoor representative has been proactive and always on top of everything ensuring smooth process and completion of the closing. He's also very accommodating and flexible making the whole process a success.”

Helpful Report

(Jacksonville) - Posted 3 years ago

William, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

“Open door was very easy to work With and gave us a fair price. The only draw back was that they forgot to add the taxes we would have to pay, so at closing, we received $2200.00 less than we had expected”

Helpful Report

Posted 3 years ago

Thanks for letting us know! We would really like to continue to improve our services and we kindly ask you to send us an email with your name, address, and story to resolution@opendoor.com, so we can investigate this issue further.

Posted 3 years ago

“Everything was seamless from the beginning to the end. They beat my imagination in their response with generous offer. The whole processing took less than a month! Just virtual inspection of the house. Our rep Brook Lyons was on top of her game, very exceptional and professional. She coordinated well with the title company; promptly attended to all issues that came up. I was even given more than a week stay free of charge! That's incredible, no other e-buyer could match them. Notary was sent to meet us at a convenient location to sign the closing documents. Funds were promptly deposited. It was hassles free from the beginning to the end. My only suggestion to anyone that does business with them, is to have a copy of your survey handy. Will recommend them again and again! Thanks, Brooks and to all your team, kudos!”

Helpful Report

Posted 3 years ago

Thank you very much for sharing your story, Steve! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.

Posted 3 years ago

“Smooth transition. No hassles. Easy to talk to Representatives.”

Helpful Report

(Dallas) - Posted 3 years ago

Hi Ralph, It’s so great to hear that you've had a good experience with us! If you wish to share more of your story or ask any questions, please don’t hesitate to contact us at support@opendoor.com. Thanks for taking the time to share this, and please have a wonderful day!

Posted 3 years ago

“The process Opendoor puts home sellers through is designed to put the seller at a disadvantage or force them through unfavorable circumstances. Our first point of contact person gave false information on how the process would go (rather than just saying "I don't know; I'll follow up" so we had surprises when signing paperwork (for which we were given a deadline to sign and couldn't get legal clarification in time). The offer given was okay given market conditions, but they only use their inspector and then waited until 24 hours before closing (a week and a half after inspection) to present their offer with reduced repair costs, etc after inspection. The home seller is intentionally given no time to react, the people at offer pad are hard to get in touch with (thus giving even less time to figure out things) and the closing attorneys were calling me (not the buyer responsible for the inspection reports, other paperwork) because offer pad hadn't provided things they needed to and no one could get in touch with them. The people who work there are unapologetic and uninformed. You can tell something is going on internally there. They do not care about customers. The reason we went with offerpad was to avoid the rigamarole of home selling, but they dredged us through all of it. If I could do it again, I would try a different service or just use a realtor.”

Helpful Report

Posted 3 years ago

We appreciate you bringing this to our attention, your feedback is important to us. Please reach out to resolution@opendoor.com with your name, property address and the details of your situation, so we can look into this further.

Posted 3 years ago

“Very easy process. We sold our home for a little more than what we thought we could get on the open market. No showings, pick your closing date. So much better than going through a typical real estate transaction with realtors.”

Helpful Report

Posted 3 years ago

This is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

“I hope no one lives next to a property for sale by Opendoor. They don't cut the grass as needed nor do they maintain the exterior like other real estate companies. They are not responsive to neighbor request to speak with someone directly about property issues. They are not good neighbors while they are selling the property!”

Helpful Report

Posted 3 years ago

Francis, thanks for taking the time to share your feedback with us. Could you please email contact@opendoor.com with the property address? We strive to be good neighbors and would like to look into this further.

Posted 3 years ago

“Wow! Great service from my experience partner and the title company team was lights out! We closed in less than 2 weeks!”

Helpful Report

(Salt_lake_city) - Posted 3 years ago

We are very happy to hear this, Michael! We're so glad you were able to benefit from the ease and certainty the Opendoor experience provides and we are thankful for wanting to share this experience. Please send us an email with your story at support@opendoor.com. Thank you for choosing Opendoor for such an important transaction!

Posted 3 years ago

“It was a painless experience. I will definitely use them again.”

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(Houston) - Posted 3 years ago

Thanks for spreading the word about Opendoor, Colley, and we are happy to hear that you've had a great experience with us! We would be honored if you would like to share more of your story with us at support@opendoor.com. Have a wonderful day!

Posted 3 years ago

“I can’t believe how simple this process was! It started with a visit to the Opendoor website to check our home’s value, and after a brief video walk-through we had an offer that well surpassed our expectations. The offer paperwork was emailed to us immediately and the completion process was made very clear by simple step-by-step instructions. It was great to take our time to pack things up and choose our own closing date. On the last day, it was as simple as snapping a few photos and putting keys in the provided lock box. We would highly recommend this process to anyone considering selling their home.”

Helpful Report

Posted 3 years ago

Thank you very much for sharing your story, Sheri! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.

Posted 3 years ago

“Very fast and painless/easy process. They gave me a very fair offer and made the process so easy. I would recommend Open Door to everyone!”

Helpful Report

(Charlotte) - Posted 3 years ago

Brandon, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!

Posted 3 years ago

“This is a low stress way to sell a home. All transactions are handled on line and over the phone. Team I worked with were as lot more professional than any Real Estate agent I have ever used. They actually answered questions as to why forms were necessary and what they meant.”

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(Tucson) - Posted 3 years ago

Steven, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

“Open door was perfect for me and my family. We live in a different city from where we are purchasing our home. The realtors did Video calls for us at as many houses as we wanted to view. They were our eyes, nose, and ears. Our buyers agent did a magnificent job as well. He communicated and was very informative throughout the entire process. He wrote as many offers as we asked and never was not available. With the availability and communication these two entities have, we are forever grateful and highly recommend Opendoor for future home buyers. You guys were so awesome, I’m looking to become a realtor, so I can potentially work for your company. Thank you, we appreciate Opendoor.”

Helpful Report

Posted 3 years ago

Thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!

Posted 3 years ago

“The experience was seamless and so easy! We kept waiting for something to go wrong but it never did. We got a fantastic offer making it more than obvious it would be more hassle for minimal additional gain to sell on our own. We felt in control the whole time, yet hardly had to do a thing. They handled EVERYTHING! The title company communicated through every step, and it was always clear where they were in the process. Our payoff got to the bank the next business day after closing, and we received our funds even sooner. Things went just as described without a hitch. Highly highly recommend!”

Helpful Report

Posted 3 years ago

That’s amazing to hear! Thank you for your kind words and for trusting Opendoor with such an important transaction. We are always excited to read such positive reviews and we would be honored if you would like to share your story with us by sending an email to support@opendoor.com.

Posted 3 years ago

“We were not really sure we wanted to sell our home, but we reached out to see. What Open Door would offer us and how the process worked. After a zoom walkthrough and someone walking around outside we received a very competitive offer. The terms were flexible which was perfect for us. We moved our closing date forward after we found a home and rented back for two weeks to have time to move. Everything was just as stated and absolutely hassle free!”

Helpful Report

Posted 3 years ago

We love hearing stories like yours, Russ and Angel! Thank you for supporting what we do and for spreading the word about Opendoor. We wish you all the best in this next chapter!

Posted 3 years ago

“It was so easy to sell our house and the customer service throughout the process was excellent. I loved the fact that we could choose our closing date and it was amazing that it could be in as little as two weeks after signing the contract. Of course the bottom line is one of the most important aspects of this sale. I received a final offer that was $70,000 over what a local real estate agent suggested for a listing price!”

Helpful Report

(Austin) - Posted 3 years ago

Charles, this is so great to hear! We strive to offer the best services to our customers and your kind words mean so much to us. We would be honored if you would like to share your story with us by sending an email to support@opendoor.com. Thanks for taking the time to write this review and have a wonderful day!

Posted 3 years ago

“What went wrong? This company gives the Real Estate industry a bad name. They never respond. They don't know the market! Why are there listings don't sell and sit on te market for over 60 days in this kind of market. Well, it is called incompetence. They don not respond to an offer, in writing and all cash. A success to any business is MANAGEMENT and in this case there is none.”

Helpful Report

Posted 3 years ago

Thank you for reaching out, your feedback is a gift, and we would love to learn more. Please contact us at resolution@opendoor.com with your name, property address, and your experience details so we may look into it further.

Posted 3 years ago

“Our experience was great. My wife started work in a different state so I began shopping for cash offers knowing I wouldn’t have time to make repairs to go to open market with the short window we had to make a sale and move within. Opendoor came in $25k higher than a competing offer and their repair estimate was only $2k off from the estimate I’d gotten when first planning to sell. I was more than happy with the entire seamless process and communication throughout. Would recommend!”

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Posted 3 years ago

Thank you very much for sharing your story, Daniel! We strive to provide a great customer experience with Opendoor and your kind words are incredibly valuable to us. We appreciate you choosing Opendoor for such an important transaction.

Posted 3 years ago

“I couldn't have asked for a better experience selling my home. It was literally stress-free and Opendoor gave me an excellent offer - better than local agents thought I could get for my property. The commissions were totally fair (less than a local agent) and closing costs were low. From start to finish, it was the smoothest process ever and I would recommend anyone selling start with a preliminary offer from Opendoor. If the offer seems fair, go with them because you will be so satisfied with the ease of the process. A++++++”

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(Phoenix) - Posted 3 years ago

Vanessa, thank you so much for your kind words! We strive to provide a great customer experience with Opendoor and your feedback is incredibly fulfilling to us. If you would like to share more of your story or if you have any questions at all, please don’t hesitate to contact us at support@opendoor.com. It is our honor to help you!

Posted 3 years ago

Opendoor is rated 4.4 based on 3,419 reviews