PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,984 Reviews

97 %

of reviewers recommend PC Specialist

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Metrics

4.8

Based on 4,984 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 11th September 2025

320

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the best companies out there for pre built pc. The only company I will ever use! Bought 2 pre builds that work well. My new pc was all set up ready to use perfectly. Build quality is amazing and very fast shipping. Friendly staff too!! Will definitely keep buying from pc specialist”

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Posted 3 years ago

“Really great service again. This is the second custom-made PC I have had from PC Specialist and I cannot recommend them highly enough. right from the start, they are there to help and make sure that the PC you get is going to be the best you can get. It is just a shame that the DPD messed up the delivery”

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Posted 3 years ago

“The PC arrived well and it’s worked super smoothly.”

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Posted 3 years ago

“Excellent service (especially considering supply chain issues during pandemic). Pc has exceeded expectations so far. Highly recommend PC specialist.”

PC Specialist 5 star review on 28th November 2021

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Posted 3 years ago

“The best computer I have ever used in my life! More value than the cost! I wished I knew about them some years ago.”

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Posted 3 years ago

“Good communication of build date and clear set up instructions. Very happy.”

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Posted 3 years ago

“I had some help setting up my PC not very tech savvy My overall experience was very good. I had set myself a limit and was very happy and surprised that what I got was below my budget. I was kept informed all the way along on where they were with building my PC and when it was completed was emailed to let me know they were now testing it. Delivery was very good arrived when it said packaged very well. I am absolutely delighted with my new PC. I would recommend you every time”

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Posted 3 years ago

“Kept up-to-date with build time and dispatch dates, good communication. Very happy with the purchase”

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Posted 3 years ago

“Perfect. Well packed, good comms, good build time, quality computer.”

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Posted 3 years ago

“I think this is my 4th PC from PC specialists, not all mine as such, the latest was for my mum, but Iv'e not been disappointed in the product yet. Build times can get a little long sometimes, but on this occasion it wasn't overly important. Delivery was next day once built, tested and dispatched.”

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Posted 3 years ago

“Easy to order. You get to specify what you actually want rather than make do with a compromise solution of high street offerings. Regular updates of progress with my order and projected delivery date. On receipt noted how robust and solid a product it is. High quality. Superior to the quailty noted in products available on the high street. Actually this is my 2nd purchase from PC specialist. My first is now nearly 6 years old, has been faultless from a hardware perspective and is still going strong.”

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Posted 3 years ago

“Great experience from start to finish. We ordered a custom gaming PC. The website was superb. Easy to use, with plenty of options and information about each component. Once the ordered was placed communication was excellent. Regular emails on progress and expected shipment date. PC was delivered on time. The computer was for an 18th present and it hasn't disappointed. Build quality is excellent with everything working as it should so far. Would definitely recommend PC Specialist and would use again.”

PC Specialist 5 star review on 27th November 2021

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Posted 3 years ago

“Superb service. Delivery times were extended, but this was communicated and acceptable to my project schedule.”

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Posted 3 years ago

“PC arrived on time and great communication. Great value, happy with purchase”

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Posted 3 years ago

“Perfect customer service, price is great for a powerful machine, it took a month for delivery but it was worth the wait, highly recommended, would be again in the future”

PC Specialist 5 star review on 26th November 2021

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Posted 3 years ago

“Very helpful right from the start. I told PCSpecialist what I needed and my budget and I trusted what they were offering me. Communication was excellent and very patient! I know my son is going to be extremely happy when Christmas comes. Thanks again. I shall be back I’m sure for upgrades and parts and advice!!”

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Posted 3 years ago

“Received emails frequently informing me on the building process. The build speed was fast. Service overall was amazing and the PC is unreal, performs perfect and was set up correctly. Delivery was very quick and I am more than pleased I chose to buy from PC Specialist.”

PC Specialist 5 star review on 25th November 2021

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Posted 3 years ago

“Very helpful right from the off and I trusted what they were selling me as they didn’t try to force me to have more power, and therefore more expense, than I needed.”

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Posted 3 years ago

“I have ordered several machines from PCSpecialist and on every occasion the service has been great. At each step along the purchase, build, test and delivery I was kept informed of progress and scheduled next steps. My next order will be early in 2022 and I look forward to the same service. Well done guys!”

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Posted 3 years ago

“Excellent choice, excellent configuration checker to make sure everything is compatible. Reasonable construction time, excellent build quality. Fair price for the service”

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Posted 3 years ago

PC Specialist is rated 4.8 based on 4,984 reviews