PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,991 Reviews

97 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 4,991 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how PC Specialist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PC Specialist 5 star review on 12th September 2025

321

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value for money, prompt and helpful service. Highly recommend.”

Helpful Report

Posted 3 years ago

“I carefully researched what I wanted for my PC order, and having heard good things about PCS, decided to buy from them. The website is well laid out (once you understand that it doesn't allow you to order mis-matched parts like some other sites) and shows you clearly what to expect. During the Graphics card shortage, the card I wanted was clearly shown as potentially a very long wait and only on pre-order, but I could get a slightly higher card within normal timeframes. The information is all there if you look for it, and they explain the process from order to delivery well. The only downside for me is that from order to delivery was around 4 weeks - with a long period between order placed and order in build. It would be useful to have had a "you are Nth in the queue" to track where I was. Once the system was in build, I received an email, and it wasn't long after that I received the system. The delivery day was unsuitable for me, but I was easily able to delay it by 24 hours, and it arrived via DPD exactly when expected. The system was exactly as I ordered , well packed (including the foam insert inside the case to stop components moving around), and has been performing as I expected - which is to say - superbly. Would definitely recommend PCS to others.”

Helpful Report

Posted 3 years ago

“I recently purchased a gaming PC for my son, and I have been really impressed with the entire process. I’m not a computer expert, and the customer service team were helpful in getting the right specifications and an appropriate monitor to go with the PC. I was kept updated with the assembly and delivery dates throughout. Most importantly, my son loves it! The performance and appearance are excellent, and exactly what he had hoped for.”

Helpful Report

Posted 3 years ago

“Very easy to order. Great communication. Delivery was straight forward.”

Helpful Report

Posted 3 years ago

“Very informative. Got lots of updated on processing and delivery. My son is very happy with his PC”

Helpful Report

Posted 3 years ago

“New pc just came works like a charm, also really fast response from the team whenever i tried to get in touch with them”

Helpful Report

Posted 3 years ago

“New pc runs like a dream. I Would definitely recommend. Responded to emails quickly. Great service”

PC Specialist 5 star review on 2nd October 2021

Helpful Report

Posted 3 years ago

“Good side: Good price ,quick delivery, good customer service. Bad point. Waiting time for product 4 weeks.”

Helpful Report

Posted 3 years ago

“Overall customer service was excellent. Delivery was slightly delayed but response to emails was really quick and I was informed on progress all the way along. Well packaged on delivery, the pc itself is great, set up was really easy and overall we're really pleased with it, performance is excellent. Would definitely recommend PC Specialist.”

Helpful Report

Posted 3 years ago

“excellent value PC for the spec, also their customer service has been very helpful and forthcoming compared with other companies, in sorting a couple of minor issues with my PC case. PC was very well packaged upon arrival. Have already recommended PCS to others - would again.”

Helpful Report

Posted 3 years ago

“very pleased so far, everything works fine and start up is incredibly quick. Transport packaging very good”

Helpful Report

Posted 3 years ago

“Very nice pc, love it. Price was really good. Very quick delivery”

Helpful Report

Posted 3 years ago

“Brilliant service, for the money your paying if you email them to ask about your order they have quick service, only downside for me was the waiting time but that was because I’m in patient. Pc runs excellently and does everything I ask it to do and better, great service , highly recommended for other customers. Thank you”

Helpful Report

Posted 3 years ago

“Computer works extremely well and delivered on time after I had enquired about it. Packed safely and neatly. It took 3-4week for the entire process from ordering to receiving. Web chat communication was slow, between 15-45 mins waiting for a response.”

Helpful Report

Posted 3 years ago

“Awesome! System was built properly in a timely manner and customer support were very quick to fix any problems.”

Helpful Report

Posted 3 years ago

“Was very quick, shipped well, good quality and everything as ordered. Would like more information on the website when purchasing, but very good service”

Helpful Report

Posted 3 years ago

“Excellent service as previously, item was late but I accepted that it would be when ordering due to shortage of some components. But there was plenty of notice regarding build, config and delivery all through the time my order was with them. Highly recommended.”

Helpful Report

Posted 3 years ago

“Laptop arrived in a reasonable timeframe (but a little later than originally anticipated). Very safely packaged for shipping. The laptop has a sturdy build quality and after some little tweaks in the settings met the dpc latency benchmark I was expecting. Configuring the laptop from the order page was really easy”

Helpful Report

Posted 3 years ago

“We had a new workplace all in one and so far we are really impressed - its a better spec than an off the shelf Dell or suchlike but it was the same price. We would buy again. Thanks!”

Helpful Report

Posted 3 years ago

“My second PC from PCS. Great build as always. Its the after care and support that is the big win for me, so will continue to bring my custom here, as long as the product and service remains this way :)”

Helpful Report

Posted 3 years ago

PC Specialist is rated 4.8 based on 4,991 reviews