PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,984 Reviews

97 %

of reviewers recommend PC Specialist

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4.8

Based on 4,984 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 11th September 2025

320

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faultless service”

Helpful Report

Posted 3 years ago

“Website very easy to use, showing you incompatibilities with any part of the build. Good communication on how the build is coming along as well as any issues that arise. My build was finished Thu/Fri and they pushed to delivery Sat if they could. All in all a great company.”

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Posted 3 years ago

“Accurate delivery times, superb quality pc exactly as specified”

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Posted 3 years ago

“Second pc bought on this Website. Both pcs built very well and not problem whatsoever. Last one unfortunately has not the space promised for more hdds that's why I'm not leaving 5 stars. A part that I will not hesitate to buy again from them. Timing was perfect and my pc is working just fine. So thanks”

Helpful Report

Posted 3 years ago

“Very happy with the service I received- from ordering, being updated on progress and through to delivery. The system itself was easy to set-up although the Welcome Pack refers only to tower systems, not all-in-ones. A bit more info on this would have been useful but I think everything is as it should be.”

Helpful Report

Posted 3 years ago

“The PC I bought is primarily for Work and Gaming. PC Specialist support is very helpful and accommodating. Their builders do a good job creating tidy cable management and setting up required and requested software without too much bloatware. Order wait times are roughly a month but the service is worth it. Very easy if you just want to pick your parts and receive a well put together PC to just plug and play. My experience: This is my 3rd time ordering with PC Specialist but a first for a computer specifically for my needs. Communicating through customer support, I was able to gain a lot of control regarding the build of the pc, asking about the positioning of parts such as fans and coolers and was able to have a "task" put onto the build with instructions of how I wanted the PC. I didn't buy a GPU with the PC as I already had one to install once receiving the PC, which PC Specialist accommodated for by including a text box on the order for me to include the GPU model so that the power cables would be in place to just plug in once I installed my card. The time to receive the PC after purchase was a decent wait but it's to be expected with a custom build. While installing an extra SSD and the GPU I re-routed some cables to allow for the installation of a 40mm fan for the VRM on the motherboard. This involved me practically removing the MB to gain access to a difficult screw but if I had done more research into the board and seen this optional add-on which comes with the MB and was placed in the box of extras which comes with the pc, I'm sure I could have asked for this to be pre-installed by the builder who did a wonderful job. One negative I'm not sure who to blame for is a minor round scratch on the inside of the tempered glass on my case (Masterbox TD500 mesh) but I can't be certain on if this came from PC Specialist or from the factory.”

Helpful Report

Posted 3 years ago

“Happy with the system itself but delivery was a little slow with updates being better once I chased. Good advice offered by the staff and overall a good company to do business with.”

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Posted 3 years ago

“I recently got a gaming PC from PC specialist. Their website has the best configurator I've seen (after comparing with some of their competitors before I ordered), very easy to use. Customer service was excellent, they do a great job keeping you informed about your order as it progresses and were up front about the wait times from the beginning. Their forum has lots of expert advice on how to choose your build, with help from the regulars there I ended up with a much better PC for my money than I'd have got otherwise. Delivery was good, on time and again i was kept up to date on progress. The PC itself is excellent and performs really well, haven't had any problems with it at all so far. Runs quiet, and can handle the games I play with ease (RTX on). I've not used it yet but the after sales service looks good too, with a compatibility checker for any upgrades I might want to do in the future.”

Helpful Report

Posted 3 years ago

“Ordering was greatly facilitated by the interactive web page to establish the exact specification that suited my needs. Great value for money. Excellent tracking and delivery system. It's wonderful to be able to buy what I want rather than what corporate sellers think I want.”

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Posted 3 years ago

“Excellent service and constant updates before delivery. Very happy with my new PC. Would recommend.”

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Posted 3 years ago

“I'm very happy that my First Gaming PC is running efficiency and Pcspecalist are a good company to buy from. Only issue was that the Back Case fan isn't working but that's about it.”

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Posted 3 years ago

“Website easy to use and informative. PC delivered on time and to spec. Very helpful support team”

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Posted 3 years ago

“The website was clear and the tracking function was helpful, build and delivery were very efficient. Very happy with the desktop pc massive improvement on my old one”

Helpful Report

Posted 3 years ago

“I have used this company before and found them to be excellent . The quality of the end product , the choice in options when specifying your requirements . they give feedback on how your order is progressing and when it arrives its packed well. they tick all my boxes.”

Helpful Report

Posted 3 years ago

“All I can say is great start to finish, clear updates and very happy with my pc so far. Brilliant thanks pc specialist”

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Posted 3 years ago

“A wide range of specifications available, which helped me choose the right PC for my son. Build times were as stated and delivery was prompt/”

Helpful Report

Posted 3 years ago

“Excellent website with clear pricing, Practical and functional validation of incompatible compenent selections and some overspecifications prior to payment. Though would have appreciated an option to also highlight that my memory was overspeced at 3600hz when processor limit is 3200hz (I only noticed this after PC was built) Regular updates of order progress Opportunity to upgrade components during pre-production. Once production started there was a short timeline from production to delivery of 5 days. Excellent build quality, clear instructions and stable build. Rapid customer support response to small query. I will definately use PC Specialist again in future over the usual big name shops and manufacturers.”

Helpful Report

Posted 3 years ago

“Very happy. 5 day progress updates, delivered on time. Only thing I had to do was unbox the tower, add a couple of feet/WiFi antennas, remove inner packaging and it was ready to go. Will use in future and recommend to others”

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Posted 3 years ago

“Solid build and arrived fairly promptly.”

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Posted 3 years ago

“Fast build and delivery, very happy.”

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Posted 3 years ago

PC Specialist is rated 4.8 based on 4,984 reviews