PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,980 Reviews

97 %

of reviewers recommend PC Specialist

Company Reviews

Questions

Metrics

4.8

Based on 4,980 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how PC Specialist made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PC Specialist 4 star review on 11th September 2025

320

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I decided to go with PC Specialist after a recommendation from a friend and I have not been disappointed at all. The whole process was excellent. From the start choosing each part on the builder was very intuitive and informative from a first time buyers perspective. I ordered at the end of nov and received my build almost exactly a month later, with the run up to Christmas I bet this is actually an excellent turnaround. Although for me and my excitement it felt much longer and even though the online account section was very informative and explained each part of the process whist it was happening, I couldn’t help but jump on the chat. Whist on the chat the staff were very attentive and must have thought, here he is again. But what can I say, I couldn’t wait to get my hands on it. Shipping was through DPD, as always next day & excellent. The packaging was also excellent, and received perfectly. Set up was very easy as almost everything was done by PC Specialist. All I had to do was set up the RGB to my liking and tweak the graphics card settings for my screen. Overall excellent and no doubt I will be using them again in the future. Thank you!”

Helpful Report

Posted 3 years ago

“Very informative”

Helpful Report

Posted 3 years ago

“Fantastic experience. I selected a GPU which was not in stock and got constant updates on my place in the queue and they managed to deliver it right before Christmas! Thank you!”

Helpful Report

Posted 3 years ago

“Happy with service and response to queries when selecting pc components. Great experience”

Helpful Report

Posted 3 years ago

“I am very pleased with my new stylish and powerful PC. It took a few days to build and deliver but quality is worth waiting for.”

Helpful Report

Posted 3 years ago

“First class service from start to finish. Kept informed at every stage of the process. Love the fact you can switch components to suit your own personal needs. Have used PC Specialist before and will use again without hesitation, which says it all really!”

Helpful Report

Posted 3 years ago

“Computer arrived in November but it was a gift so its only just been set up. It’s brilliant exactly what we wanted. Many thanks to pc specialist”

Helpful Report

Posted 3 years ago

“The whole PC specialist experience was excellent. The website was easy to use with good quality parts available. Once ordered everything progressed as promised and I was able to follow this via my account. The PC arrived well packaged, with all manuals and no bloatware at all. All is working fine and was an overall excellent experience.”

Helpful Report

Posted 3 years ago

“Just a very professional service. I was a bit disappointed that it took so long to get the machine but it was more due to my excitement and anticipation. The pc is fabulous”

Helpful Report

Posted 3 years ago

“Recieved excellent technical advice before purchase was complete and communication from pc specialist was excellent giving us estimated build and delivery times”

Helpful Report

Posted 3 years ago

“Very pleased with the way I could specify exactly what I wanted for my PC. Very happy with the emails keeping me updated with the progress of the assembly, testing and delivery. PC is as specified and all working fine.”

Helpful Report

Posted 3 years ago

“Laptop was well built and very competitively priced for a custom build. Had a few teething problems as I opted to install Linux rather than Windows, but not the fault of PCS.”

Helpful Report

Posted 3 years ago

“The build and communication was fantastic. The expected antivirus 90 day trial install was not present, nether was the USB recovery stick, but they followed up with a link / overnight delivery. Minor niggles in an otherwise painless process. Don't expect to specify a high end PC and then get it within 2 days. They build to order, but the emails to update you are reassuring, and they managed to stick to the original 2 week schedule despite COVID and the aftermath of component shortages.”

Helpful Report

Posted 3 years ago

“PC runs amazing and was contacted through every stage of the build. Would heavily recommend”

Helpful Report

Posted 3 years ago

“Top quality service”

Helpful Report

Posted 3 years ago

“Produced and delivered the PC when they said they would. Kept in contact throughout.”

Helpful Report

Posted 3 years ago

“Great service. Excellent packaging and safe delivery. Amazing gaming PC.. top quality fast components Great case and quality finish. Great company. Highly recommended.”

PC Specialist 5 star review on 26th December 2021

Helpful Report

Posted 3 years ago

“Great service, quick dispatch. Pc was protected well in packaging and had clear instructions for the set up and beginners guide to new features.”

Helpful Report

Posted 3 years ago

“I specified the build of the machine I required and PCSpecialists were extremely helpful with advice and feedback on the compatibility of the components I chose, to ensure the PC I received would meet my needs”

Helpful Report

Posted 3 years ago

“Processing time was long. The PCSpecialist brand case is quite loud so don't go for that case. Packaged well.”

Helpful Report

Posted 3 years ago

PC Specialist is rated 4.8 based on 4,980 reviews