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Phonebot Reviews

4.6 Rating 3,351 Reviews

91 %

of reviewers recommend Phonebot

Company Reviews

Product Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Phonebot 5 star review on 26th November 2023

Phonebot 5 star review on 18th October 2023

Phonebot 5 star review on 18th October 2023

Phonebot 1 star review on 24th May 2023

Phonebot 1 star review on 4th April 2023

Phonebot 5 star review on 3rd November 2021

16

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks good works well”

“Great Phone, love it ! Great Price. Fast delivery. Terrific service spoiled by including the wrong charge cable and a dead flat battery.”

Hi Lou, Thanks for your positive feedback! We're glad you love the phone, and we apologize for the inconvenience caused by including the wrong charge cable and a dead flat battery. We're committed to resolving this for you promptly. If you have any further concerns or if there's anything else you'd like to address, please contact us at support@phonebot.com.au. Best regards, Team PhoneBot

“Excellent service. Item arrived as advertised. Excellent condition.”

“Phone was good, although set up for the incorrect region. Charging cable and plug did not work.”

Thank you for your feedback. We apologize for any inconvenience. If you had contacted our customer support, we could have promptly shipped a replacement charger and cable. However, we've taken note, and a new set is on its way to you now. We appreciate your understanding and hope this enhances your overall experience. Best regards, Team Phonebot

“Excellent service! Kept me informed about shipping and the item was as described, in excellent condition. I’d recommend you :)”

“Quick delivery of refurbished 12 Pro Max iPhone Max Pro, it is everything I Wanted in a refurbished phone at good price of a rubbished phone.”

“Highly recommend this company, communication, helpful, supply to delivery, all as promised. To be able to chat on line, no matter the inquiry, it's all there. Thank you Phonebot for being such a transparent company to deal with. Gordan”

“Picked it up at the store - very helpful in installing protective covers ..friendly service professionals”

“Great value for IPAD pro.. fast delivery. Definitely buy from them again”

“Everything arrived as ordered in the condition and timeframe they stated.”

“Very easy to deal with product spot on competitive prices will recommend to others ,”

“Great shopping experience. My item was dispatched quickly and arrived in as described condition (as new). Happy to recommend Phonebot based on my experience.”

“Yes very pleased arrived in excellent condition refurbished 1TB have been searching all the sites over a couple of months ,considered a private sale ,but this takes all the worry out of it”

“Excellent service and outstanding product. Very happy with my recent purchase, thank you Phonebot.”

“HACKINGPROTEAM001 expertise and proficiency profoundly impressed me. They displayed a comprehensive understanding of their tasks and effectively conveyed the rehabilitation process in terms that I could easily grasp. Periodic updates on their progress reassured me of their proactive efforts to recover my lost Bitcoin. Additionally, I want to convey my heartfelt gratitude to HACKINGPROTEAM for their exceptional customer support. They consistently addressed my concerns and remained accessible whenever I needed assistance. I am genuinely grateful for their unwavering support, as they consistently made me feel like a priority. For anyone grappling with lost or stolen Bitcoin or any form of romance scam, I highly recommend reaching out to the BEST HACKER i've ever known. For more information contact them on (HACKINGPROTEAM001@ GMAIL. COM) Whatsapp only (+44 7526 187377) website (www.hackingproteam.top) Telegram +15163220541”

“The phones are great and exactly as described. The problem is that it took a week for them to process the order and send the phones. I paid for express shipping with the expectation that I would receive them quickly which did not happen.”

“Easy process, great quality for the price, second phone I've purchased from Phonebot and I've been happy both times.”

“Rapid order processing, especially considering the time of year (mid december) and 8 purchased a phone that was "A"grade and it works perfectly was fully charged and was in great condition. It was around the same price that it would have to cost me to repair a slightly older model phone. Thanks heaps guys. +5 stars”

“Was impressed by the standard of the packaging and the inclusions that came with the phone. my only concern is that the phone is a cheap Chinese knock off, despite the Apple logo. I have seen these phones in China and while they appear to do all the things Genuine Apple product does the reliability is suspect. Anyway I have it now and would have difficulty getting a refund.”

Dear Cornelis, We appreciate your feedback and concerns. We assure you that we sell genuine products, and we apologize if there's been any confusion. If you have specific doubts or questions about the authenticity of your device, please contact our support team at support@phonebot.com.au. We're here to assist you. Best regards, Team PhoneBot

“As previously, my purchase was seamless!”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

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Phonebot is rated 4.6 based on 3,351 reviews