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Phonebot Reviews

4.6 Rating 3,351 Reviews

91 %

of reviewers recommend Phonebot

Company Reviews

Product Reviews

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th April 2024

Phonebot 5 star review on 26th November 2023

Phonebot 5 star review on 18th October 2023

Phonebot 5 star review on 18th October 2023

Phonebot 1 star review on 24th May 2023

Phonebot 1 star review on 4th April 2023

Phonebot 5 star review on 3rd November 2021

16

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Purchased a iPhone 11, it works great without any problems”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“The real deal. I bought an Apple iphone phone cover for $39 instead of RRP $59. It was delivered quickly within a few days.”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Watch was quickly delivered, in great condition, exactly as ordered and expected. Excellent service and fair pricing, will be shopping with Phonebot again!”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Received promptly and in better condition than described. Would use again.”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Very good service received from Phonebot. Order was processed on time, shipped within expected time lines. Phone received in expected condition as well. FAULTLESS !”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Excellent phone at a very reasonable price. Delivery was very efficient, received within a few working days in SE Melbourne. Could not fault the condition of Grade A, looks like a brand new phone. thank you”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Purchased a Samsung S23+ from Phonebot. Arrived very quickly, well packaged, included charger cable, faultless. Very happy with transaction.”

“Purchase a refurbished Samsung S20 Ultra from Phonebot, it's a great phone and in new condition for a great price. This was the second time I had purchased through them and I am very happy with my purchase. However, Phonebot needs to work on its communication with purchasers. The documentation supplied with the order advised the phone had been shipped by Toll Priority but Toll didn't know anything about it... Turns out it was shipped via Australia Post.”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Very happy with purchase. It’s always hard buying off the internet but this description of phone was A1 Have purchased before and will again.”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Good price, excellent product. I'm a return buyer.”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“The ordering system was easy and came in a well equipped package.”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Great product and saved heaps”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Had some skepticism, completely unwarranted. Great service, great communication, very honest advertising of products. I will definitely purchase again in future, grr]eat experiences.”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Phone was just like new and it came with the screen protector which was awesome and a cover”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“The phone was dispatched promptly , received in good time. I am hoping my grandson will be over the moon when he opens it for xmas.”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“The whole ordering process was first class. The iphone I bought was described as new and it was no marks or scratches. The battery health on the phone was 100% which made it as good as a new phone. I would have no hesitation in buying from this company again.. James H Horsham”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Excellent customer service, thank you!”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“good deal , I like the peace of mind of having a warranty”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“Very Good. Delivered on goods.”

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

“I purchased an Otterbox phone case for my Samsung galaxy s21 5G. Pick up from reservoir was easy, and the product is genuine and great quality. I also got it for the best price. Very happy, will shop with Phonebot again.”

Phonebot 5 star review on 26th November 2023

Thank You for choosing Phonebot! In case of any queries feel free to reach us on support@phonebot.com.au Best Regards, Team Phonebot

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Phonebot is rated 4.6 based on 3,351 reviews