Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.60

4.6 Rating 3,993 Reviews

91 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

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“Purchase was completed without hassle, was the cheapest available at the time, and arived within a few days. The phone (Galaxy S7) was in fantastic 'like new' condition! I'm impressed! Thank you!”

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“Top Quality, value and price with overnight delivery! Thanks”

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“I’m starting enjoying my new phone”

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“very friendly and helpful”

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“Love the phone so bought another for the other half when they broke theirs”

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“I ordered an iPhone 8plus (A grade) on Thursday and it arrived on Monday!! Perfect condition. Really impressed.”

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“The website was very easy to navigate and so far they had the best deals for my particular phone model anywhere. The free case was indeed high quality and I’m very happy with it, the free glass screen protector was very nice as well. Had some air bubbles near the home button on my phone though so I would maybe recommend making sure that is sorted before shipping out in the future. The phone is in excellent condition as advertised, and I received it within 2 days of ordering it to my surprise, so I was very satisfied with both my purchase and the service provided to me through PhoneBot.”

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“The staff were so friendly and always helpful with me enquirers. It did take a couple of days to process my order, but totally understandable amidst this pandemic. I would definitely recommend purchasing with Phonebot! Great products and affordable prices.”

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“Love my iPhone 8, delivered within 2 days which was fantastic during this COVID 19 shutdown Thank you Phonebot”

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“Good service and everything nothing really bad to say exceptexcept when I got the phone and charged it the battery dosnt even last I wasn't really happy with it but it's a good phone just need to get the battery fix as well”

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“The phone came in good condition:))”

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“Excellent service - ordered a google pixel 3 and received it in 2 days flat. On top of being the best price I could find. And it even came with a case. Love you guys.”

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“The watch I ordered has not been delivered .”

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“The phone is excellent. one small tip, could you please supply instruction or a link to instruction for the models you sell. i found it very hard to locate data on the s7 phone operation. i had to ring samsung because the internet unhelpful because the mode button they spoke of was not there. you had to right swipe to access the extra icons”

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“Great value for a great fhone”

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“Very quick and exactly as advertised”

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“AAA plus cannot recommend Phonebot enough. incredible service, fast shipping, phone was in immaculate condition. I received tracking within hours and the phone was here two days later definitely will use Phonebot again in the future.”

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“Delivery time was excellent and staff answered my questions quickly and the phone is in great condition for what i bought thank you!”

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“Excellent service”

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“Prompt shipping and great customer service. Unfortunately I decided to return the phone because of maybe my expectations were too high but would definitely like to shop again in the future :-)”

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Phonebot is rated 4.6 based on 3,993 reviews