Phonebot Reviews

Name: Phonebot
Address: Shop A 289 Broadway reservoir, Melbourne
Rating: 4.61

4.6 Rating 3,900 Reviews

92 %

of reviewers recommend Phonebot

About Phonebot:

Established in 2012, Phonebot is a market leader in sustainable technology products. Our aim is to reduce carbon footprint by reusing or recycling technology products. From acquiring a gently used product, our team of highly qualified technicians grades and refurbishes each device and only the most delicately used are on sold to consumers in our shops & online. Devices that do not meet the criteria are then either exported for overseas use or used as parts elsewhere.

Hundreds of positive customer testimonials on various review platforms testify our commitment to providing excellent customer service and after sales support. Our team of geeks based in Melbourne are reachable 9am to 9pm AEST via Messenger app for any troubleshooting or sales related queries.

With 2 convenient locations in Melbourne, our trained staff is busy assisting customers make sustainable and Affordable repair choices every day of the week.

Our focus is refurbished ,gently used (second hand), ex-demo, change of mind and corporate buy back devices.

Visit Website

Phone:

0394626936

Email:

support@phonebot.com.au

Location:

Shop A 289 Broadway reservoir
Melbourne
3073

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Phonebot 5 star review on 5th October 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent experience - web site and phone product”

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“Glad Tommy Honan recommended Phonebot - very good service”

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“Super fast & efficient process”

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Thank you choosing PHONEBOT, again, and have a great day. Our management would like to thank you for choosing our products and also thank you for the opportunity to serve you. Truly, it is our pleasure. You are a valued customer to us. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PHONEBOT Customer Service!!

“I am very happy I have found Phonebot. They answered all my questions on the phone prior to me buying anything. The phone arrived the other day and looks like new. So happy, thank you!”

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Thank you for expressing you happiness, this is our main asset!! We are pleased to see your response and will make sure to keep you satisfied, For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PHONEBOT Customer Service!!

“Package arrived within only a few days, very good condition, functions well, just wish the battery lasted a little longer, but it’s overall very, very good.”

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Thank you for choosing PHONEBOT, again, and have a great day. Our management would like to thank you for patronizing our products and also thank you for the opportunity to serve you. Truly, it is our pleasure. You are a valued customer to us. Just in case if you are worried about the battery then I will like to tell you that your Phone battery performance has a warranty to have the performance capacity more than 85% else it can be recalled for the fix in first 6 months. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PHONEBOT Customer Service!!

“Excellent - second phone I’ve got from you guys. Great service and easy to deal with - thank you.”

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Thank you very much for your loyalty. We are very honoured to have customer like you. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PHONEBOT Customer Service!!

“Even with the current delivery delays, this only took 1 day extra than usual.”

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“Recently bought an A grade iPhone x. The phone only came with only one small scratch on the side of the phone, but came with one major problem for me. The phone i purchased was a Japanese phone, meaning that every time you take a picture, the camera sound will go of and there is no way to turn it off.”

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“Extremely pleased with the purchase of my Samsung S9 , it was exactly as described on the website. It was delivered promptly and would highly recommend Phonebot to anyone looking for a used phone.”

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“Excellent service product in top condition.”

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“Just what I was looking for for my mum. Great product, and super quick delivery”

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Thanks a lot for purchasing your product from Phonebot. Our company promises to provide high quality products for you as well as outstanding customer service for every transaction. Thank you and we are always happy to serve you. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

“Very good purchase and price”

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“Exactly what they say on the box.”

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Thank you for being our valued customer. We are so grateful for the pleasure of serving you and hope we met your expectations. For any queries feel free to reach us on support@phonebot.com.au Thanks and regards, PB Customer Service!!

“Fast service, refurbishment is prime, and it came with a case and a screen protector. More than happy with the service and the product. Would recommend to anyone who doesn't want to spend heaps and wants quick service.”

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“The Iphone is bought is like brand new. The service at PhoneBot is fantastic, prices and service amazing. Definately recommend.”

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“Great service and happy to answer all questions and enquiries theough to sale.”

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“Phone was delivered in beautiful condition. Looks and works like new, battery performance is great. Fast delivery. Recommend.”

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“Great product, very fast postage.”

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“Very happy”

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“Very easy process. Super fast delivery. Excellent product. Thanks Phonebot! One very happy customer!”

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Phonebot is rated 4.6 based on 3,900 reviews