“I got a large supreme pizza today it was the worst pizza I have ever ate from Pizza Hut!! Not sure what the deal was normally I love Pizza Hut sure hope it was whoever made the pizza and not something y'all have changed”
“The customer service I received from Victor in the location in Missouri location was great. He was very attentive giving us an excellent service. The food was great but I was really impressed by the great service I received by victor.woow!”
“The 12$ pizza was supposed to be a large pizza! The pizza was so so small that it didn't even look like a medium pizza it look more like a very small personal pizza , it was supposed to be with bacon peperoni and sweet banana peppers It barely had any of it very very disappointed would never order pizza hut again.”
“SHOOOOOOOOUTTTT to Brandi , Charles Town Wv Brandi have awesome customer service , we was indecisive about what we wanted and she gave us welcoming suggestions, made adjustments for stuff we didn’t want and even carried our stuff to my car ! She went ABOVE and Beyond for a customer. Food was hot and delicious! All of Brandi’s efforts was greatly appreciated! Thank you! You made us smile.”
“First, there wasn't a place to customize my breadsticks. And the phone number went to a call center, where I got the runaround and I couldn't contact the store directly. The 2 reps were unhelpful, I got a Door Dash driver that couldn't read a simple map, and I paid 20.00 for lousy service and a cold order”
“Pizza hut staff are extremely rude. We tried place order 10 pizza online tried 5 cards as order was so big there systems wouldn't allow so we called in spoke staff member waw no help at all hung up tried call back came back same situation we are regular customers due to service went to dominos provided better service don't order from pizza hut”
“They never bring my drink I always order a 2 liter and they never bring it NEVER . They never answer the phone either . I can never get in touch with them it sucks .”
“Order online with contactless pickup yesterday.
I drove to the curbside for pick up. Their staff came out within 1-2 minutes alway with fast service and courtesy. Price of $12 for a medium size (up to 5 toppings) is a good deal. Pizza is delicious, fresh and hot.”
“Order on my way home from work, the young lady that answered didn't know the difference between italian sausage or regular. Ask for candian bacon, she said black olives, I replied "no". Got to the place my order was totally wrong. As I was watching she was making a pizza, no gloves, wiping hands on her jeans. Got a refund and went to Miniskys pizza. Will NEVER order from pizza hut espeically when no one are wearing gloves.”
“Ordered a large pan pizza by phone while out shopping with different ingredients on each half from the store on Phelps Rd in Apache Junction. It was ready in 15 minutes for pickup and James did a perfect job for me and sooooo good. -will be back!”
“i visited the pizza hut on dorothy lane in kettering ohio. i paid $16.99 for a medium pizza. i went to my car to wait on it. i noticed a sign that said any large pizza any toppings for $12. i talked to the mgr and asked why he didn’t offer me the deal. he just kind of shrugged his shoulders and said he just rung in what i ordered. poor customer service. if you can save your customer money by letting them know about deals that would help ensure a return visit. think i’ll stick to dominos or papa john’s.”
