Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,972 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,972 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 4 star review on 20th June 2026

827

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products almost always in stock and shipped in a timely manner.”

Helpful Report

Posted 2 months ago

Thanks so much, Elizabeth! Keeping things in stock and out the door quickly is something we work hard at, so it's great to hear it's landing that way for you. Reach out anytime you need a hand with your pond. — The PIK Crew, Play It Koi

Posted 12 hours ago

“The plants showed up very fast and they was in excellent shape with great roots, l will be using you again soon Thank You”

Helpful Report

Posted 2 months ago

So great to hear, Ken! Fast shipping and strong roots are exactly what we want when those plants arrive, especially with the cold temps we chatted about on your order. We'd love to see them settle into your pond, so send a photo anytime, and we'll be here when you're ready for the next round. — Kristen, Play It Koi

Posted 12 hours ago

“So far so good”

Helpful Report

Posted 2 months ago

Thanks for giving us a shot, Ralph! "So far so good" is a great start, and we're happy to be along for the ride. Reach out anytime as your pond comes together. — The PIK Crew, Play It Koi

Posted 12 hours ago

“Haven’t been able to find Proform-c for five years. Finally rattled the right door!”

Play It Koi 5 star review on 29th March 2026

Helpful Report

Posted 2 months ago

Five years is a long hunt, Gary, so I'm thrilled we were the door that finally opened! Glad to have you here, and reach out anytime you need a hand with the pond. — The PIK Crew, Play It Koi

Posted 12 hours ago

“Never fails me. Play it koi always on point with all my orders and deliveries. 👍🏻”

Helpful Report

Posted 2 months ago

"Never fails me" means a lot to hear, Ali! Knowing your orders and deliveries keep landing right is exactly what we're after. Thanks for sticking with us, and reach out anytime you need a hand. — Kristen, Play It Koi

Posted 12 hours ago

“THe palnts arrived safe and sound. Growing well in the pond.”

Helpful Report

Posted 2 months ago

So glad the plants made it to you safe and sound, Nicholas, and even happier to hear they're settling in and growing well in the pond! Thanks for your patience while I checked in with the nursery on things. Send a pond photo our way down the road, we'd love to see how they fill in. — Kristen, Play It Koi

Posted 12 hours ago

“The ordering process was very easy, and the product description was thorough and consistent. When the item arrived, it matched exactly what was advertised.”

Helpful Report

Posted 2 months ago

Thanks so much, Devon! It means a lot to hear the descriptions lined up exactly with what showed up at your door, that's exactly what we aim for. If you ever want a second set of eyes on anything pond-related, reach out anytime. — The PIK Crew, Play It Koi

Posted 12 hours ago

“Play It Koi met all of my expectations after shopping around for a replacement koi pond pump. Your service was excellent with prompt delivery of a great product. The new pump is up and running efficiently and makes a tremendous difference in the water clarity and water flow.”

Helpful Report

Posted 2 months ago

Thanks so much, Carol! It means a lot that we came out on top after you shopped around, and hearing the new pump is running efficiently with better clarity and flow is exactly what we love. Send us a pond photo sometime, and reach out anytime you need a hand. — The PIK Crew, Play It Koi

Posted 12 hours ago

“Great. Product shipped promptly”

Helpful Report

Posted 2 months ago

Thanks so much, John! Glad the order got to you quickly, that's always the goal. Reach out anytime if you need a hand with anything pond-related. — The PIK Crew, Play It Koi

Posted 12 hours ago

“The website is incredibly easy to use and contains a lot of educational resources. Based on my previous struggles with maintaining a koi pond, I really needed those resources. The shipment arrived sooner than I expected and everything was well packaged to ensure it arrived intact.”

Helpful Report

Posted 2 months ago

Thanks so much, Stephen! It means a lot to hear the educational resources actually helped after the struggles you'd had with your pond, that's exactly what we hope they do. Glad the shipment showed up early and made it through in good shape. Reach out anytime as your pond keeps evolving. — Kristen, Play It Koi

Posted 12 hours ago

“Product arrived in fantastic condition and the 2 lotuses are already growing leaves”

Helpful Report

Posted 2 months ago

Thanks so much, Arthur! Love hearing that both lotuses arrived in great shape and are already pushing out leaves. They'll really take off once the water warms up, so give them plenty of sun and they'll reward you. Send us a pond photo once they bloom, we'd love to see it. — The PIK Crew, Play It Koi

Posted 12 hours ago

“As always great customer service!”

Helpful Report

Posted 2 months ago

Thanks so much, Kenny! Glad I could help you track down those o-rings, and always happy to dig through photos with you anytime something comes up. Come back and say hi whenever you need a hand. — Kristen, Play It Koi

Posted 12 hours ago

“delivery was as expected, and plant was in excellent condition. Plant is already thriving and growing rapidly.”

Helpful Report

Posted 2 months ago

So glad it all worked out, Vicki! After the shipping mix-up, it's great to hear the plant arrived in excellent shape and is already thriving for you. Lotus love warm sun and still water, so they should keep taking off. Send us a pond photo once it really fills in. — Kristen, Play It Koi

Posted 12 hours ago

“Well, it was still cold but I had a voucher expiring 16th March so I ordered plants to save money. Your team rang me and offeredto delay shipment till after the cold spell. I was very impressed by this. I am a fan.”

Helpful Report

Posted 2 months ago

Thanks so much, Amanda! Holding your plants until after the cold snap just made sense, no point sending them into a frost. Sorry again we were out of those Roy Davidson, but I'm glad we got the timing sorted. So happy you're a fan, come back anytime. — Kristen, Play It Koi

Posted 12 hours ago

“It was great to find the right item and it was fast shipping.”

Helpful Report

Posted 2 months ago

So glad you found the right item, Richard, and that it got to you quickly! That's exactly what we hope for. Reach out anytime if you need a hand with anything pond-related. — The PIK Crew, Play It Koi

Posted 12 hours ago

“Easy online ordering, shipping was fast too.”

Helpful Report

Posted 2 months ago

Thanks so much, Bradley! Glad the ordering was easy and the box got to you quick, especially after sorting out that backorder together earlier. Reach out anytime you need a hand, and we'll be here. — Kristen, Play It Koi

Posted 12 hours ago

“I purchase from PIK often for my business. The prices are great and they are extremely helpful people. There’s a great variety of products and shipping is fast!!”

Helpful Report

Posted 2 months ago

Thanks so much, Kris! It means a lot that you keep coming back for your business, and we're glad the variety and quick shipping make things easier on your end. Reach out anytime you need a hand picking gear, we're always happy to talk shop. — The PIK Crew, Play It Koi

Posted 12 hours ago

“Thanks for Play It Koi. My fish very healthy.”

Helpful Report

Posted 2 months ago

“You folks are my number one for keeping my pond and fish in their best condition and health. I had just replaced my UV bulbs yesterday for another year of clean clear algae free pond water….and I for one couldn’t be happier with your service and supply! Thanks for everything you folks do!”

Helpful Report

Posted 3 months ago

“Excellent service. Lotus tuber is healthy and right size. Thanks”

Helpful Report

Posted 3 months ago

Play It Koi is rated 4.9 based on 3,972 reviews