Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,833 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,833 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 5th May 2026

787

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The koi seem more energetic and have been improving. Thank you for making such a wonderful product.”

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Posted 8 months ago

“You guys are the best my grandson came over and put in the new biofilter and the next morning my pond was crystal clear! I hadn't seen my fish in 3 years in the summer!”

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Posted 8 months ago

“I ordered 3 kinds of iris. They arrived well packaged. When I opened it I was surprised to see such big, robust plants that clearly were well taken care of. I planted them right away although I know it’s gonna be next spring till I see them bloom (I’m in Zone6). They look great at the shore of the little lake where my house is located. Can’t wait to see them brighten up my by-the-water garden. Definitely will buy again from this seller”

Play It Koi 5 star review on 10th August 2025

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Posted 8 months ago

“Shipment arrived in great shape. All the media was in great shape”

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Posted 8 months ago

“As always there was no problem getting the parts we need for our koi pond. Service and questions are answered promptly.”

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Posted 8 months ago

“Fast Shipping, Great product! New go to for my pond needs!!!”

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Posted 8 months ago

“Except selection of products (I love the choice of koi food) and great pricing.”

Play It Koi 5 star review on 8th August 2025

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Posted 8 months ago

“My experience is very very happy. The customer service is unbelievable. They went beyond the expectations to make sure that I’m well taking care of. I will definitely become a repeat customer for years to come.”

Play It Koi 5 star review on 6th August 2025

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Posted 9 months ago

“Everything worked out well. The light we purchased is what we needed and priced comparable to others. We also received the lights in a timely manner.”

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Posted 9 months ago

“The pump and air diffusers are premium quality, my fish are thriving now with this excellent air solution for my small pond (200 gallons)”

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Posted 9 months ago

“Plants were awesome! Very healthy and bigger than I expected.”

Play It Koi 5 star review on 4th August 2025

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Posted 9 months ago

“The bottle was well sealed and arrived safely. Nice to see thought went into the extra tape around the screw cap. Well played...”

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Posted 9 months ago

“Wow! Just beautiful pond lilies - arrived big, healthy, and with budding flowers! Ordered ten from the Pond Guy as well and they weren't anything like yours. Impressed.”

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Posted 9 months ago

“Product arrived on time as described. Would be great to have a link to installation instructions on you tube. Thanks!!”

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Posted 9 months ago

“Love this place”

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Posted 9 months ago

“Quality of the plants and superb customer service as always!”

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Posted 9 months ago

“Got my new pump in just a few days. Great service and easy.”

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Posted 9 months ago

“Good customer service”

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Posted 9 months ago

“Excellent job!”

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Posted 9 months ago

“Found the UV filter I was looking for at a great price!”

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Posted 9 months ago

Hi Daniel! Thank you so much for sharing your experience. We're thrilled to hear you found the UV filter you were looking for at a great price. It's our goal to provide exactly what you need at a value that makes you smile, and we're always here to support your pond projects. Best fishes, Play It Koi!

Posted 9 months ago

Play It Koi is rated 4.9 based on 3,833 reviews