Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,600 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,600 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 28th August 2025

769

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service with quick and detailed responses.”

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Posted 4 months ago

“Extremely happy and impressed with not only the quality and size of my aquatic plant order but also the timeliness and packaging. The prices were great too! Will be ordering from this site again.”

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Posted 4 months ago

“I installed the new filter pads yesturday, today the pond looks 100% clearer. glad I was finally able to get the right size I needed for my Pondmax filter.”

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Posted 4 months ago

“Very fast shipping and the item was great,”

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Posted 4 months ago

“Very pleased with my purchase. Plants came in a timely fashion and were bigger than I expected.”

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Posted 4 months ago

“Plants were great!”

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Posted 4 months ago

“Replacement part dealer for PondMax. I spoke to PondMax and they directed my to Play it Koi...I had previously purchased from them and was pleased. This didn't disappoint. Shipping is minimal time. Support this business.”

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Posted 4 months ago

“Love ordering from PlayIt Koi!! Their Lillies and Lotus when grown and bloom are absolutely stunning!! And I love being able to order all my other pond supplies from them as well especially the AquaMeds Medzyme to keep my koi safe from bacterial issues. Ivan with PlayItKoi is also so very helpful and quick to responding to my questions via email. I love the customer support he provides, the advice for my koi pond is what helps keep them safe and my pond stunning!!”

Play It Koi 5 star review on 20th April 2025

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Posted 4 months ago

“Great product and fast delivery”

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Posted 4 months ago

“Best price, fast shipping even with USPS”

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Posted 4 months ago

“Plants came in very secure packaging and in very good shape!!!”

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Posted 4 months ago

“Great experience and easy shopping experience.”

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Posted 4 months ago

“I have had several filters over the past 10 years, but this filter is doing a great job in keeping the water clear!”

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Posted 4 months ago

“Awesome , plants look great”

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Posted 4 months ago

“This is a very complete kit. It includes everything needed to make the filter like new. I was very happy with my purchase and it arrived quickly.”

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Posted 4 months ago

“Was great arrived as scheduled. Thank you”

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Posted 4 months ago

“Top notch customer service, beautiful lotus rhizomes”

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Posted 4 months ago

“I received my lotus and package was done the best that it could be. During shipping leaf tip was damage but the plant has 3 growth tip so it’s still good. I’ve even reach out to support and was answer back with assurance that it will be fine. Support even offer remedies if lotus does end up with problem. Love the support quick reply and purchase of product was quick and easy. Definitely buying more in future.”

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Posted 4 months ago

“Food water delivered in a timely fashion.”

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Posted 4 months ago

“I just planted them. I have to wait for few months to let you know how they are doing!”

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Posted 4 months ago

Play It Koi is rated 4.9 based on 3,600 reviews