Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,676 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent job”

Helpful Report

Posted 7 months ago

“Unfortunately, no lotus came from tubers. I followed all advice. After my review, they immediately reached out and provided free replacements with further directions. This is a caring place. The Lotus symbolizes cause and effect. Karma is smiling on this encounter.”

Helpful Report

Posted 7 months ago

“Great communication, on time and reasonable shipping for plants, well and eco packaged plants, wide array of pond plant options”

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Posted 7 months ago

“I’ve been shopping at “Play it Koi” for several years now. I’ve only had to go through customer service once, because I ordered the wrong size. The service was excellent. I received the correct size immediately. Their shipments have always arrived quickly. I would recommend them to anyone and will continue to purchase their products.”

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Posted 7 months ago

“Delivery was extremely slow but it arrived.”

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Posted 7 months ago

“I needed a quickly shipped order for a project and they delivered! Ordered on a Monday and recieved on a Friday. Also great communication when called about shipping times and when to order. Plants were also packed very well and looked great!”

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Posted 7 months ago

“Great packing and plants look great.”

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Posted 7 months ago

“Good selection of pond plants, fast delivery.”

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Posted 7 months ago

“Excellent plants and fast shipping. The largest forget-me-nots I’ve ever received from an aquatic nursery. And I also receive two extra bowl lotus rhizomes! You can’t get any better than that. I’ll definitely purchase from them again.”

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Posted 7 months ago

“I would have to say when I recieved my order I was skeptical that it would work for my situation. But after some thought I got the uv light to work in my skimmer. Seeing an improvement in water clarity with only 24 hours of use.”

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Posted 8 months ago

“Fair prices and quick delivery. Nice Product selection.”

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Posted 8 months ago

“Everything was great. Only wished there was a little info on care that could have been helpful. Otherwise perfect 👌”

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Posted 8 months ago

“The plants are growing and hoping for beautiful flowers”

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Posted 8 months ago

“Fast delivery, great plant, good price, what more can i say?”

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Posted 8 months ago

“The plants arrived in good condition.”

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Posted 8 months ago

“Fantastic experience with my order. Good price, fast shipping, packaged well, product was exactly what I expected. Thank you!!!”

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Posted 8 months ago

“My order arrived very quickly and the lotus rhizomes were excellent shape. 24 hours after planting the little leaves are growing.”

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Posted 8 months ago

“This was my 1st time ordering from Play it Koi & I'm very impressed! I ordered hornwort, water lettuce & and iris, and received generous, lush plants that I'm sure will enjoy my little container pond.”

Play It Koi 5 star review on 16th May 2025

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Posted 8 months ago

“Beautiful and healthy plants. Would definitely buy from Play it Koi again. Lily had two big buds.”

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Posted 8 months ago

“Beautifully wrapped, packaged and moist. Healthy and fresh plants. Vibrant green! Very pleased.”

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Posted 8 months ago

Play It Koi is rated 4.9 based on 3,676 reviews