Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,539 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,539 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 19th July 2025

756

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy purchase”

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Posted 2 months ago

“I really love the uv lights I have installed in my 10,000 gallon ponds. The algae is under control!”

Play It Koi 5 star review on 3rd May 2025

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Posted 2 months ago

“Wonderful experience. Play It Koi went above and beyond to ensure we got what we needed! Thank you!!”

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Posted 2 months ago

“Great customer service!”

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Posted 2 months ago

“My items were shipped very fast and well protected. I will definitely be reordering again.”

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Posted 2 months ago

“Amazing experience with the Play It Koi group per usual! We’ve been customers for years! Would highly recommend to everyone from advanced koi keepers to beginner pond builders.”

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Posted 2 months ago

“Great communication Great price Fast shipping I would highly recommended them”

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Posted 2 months ago

“Quick delivery”

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Posted 2 months ago

“Great! Good products, quick shipment. Everything as expected.”

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Posted 2 months ago

“My 2 Lotus arrived yesterday and they are very healthy and were carefully packaged and i am very excited to get them planted and see them start growing and hpefully bloom . Hugh Criswell”

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Posted 2 months ago

“Great. Fast shipping.”

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Posted 2 months ago

“My lotus tubers arrived very carefully packed and promptly. I've never grown lotus before, but after spending a month in SE Asia, I can't imagine life without them. Hopefully, I will do them justice.”

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Posted 2 months ago

“Koi isn’t just about great products, they stand behind their customers too. When I had an issue with my lights, Kristen from their team made sure I wasn’t left in the dark (literally and figuratively!). She followed up, responded quickly, and truly cared about getting everything right. It’s clear that Koi empowers their team to go above and beyond, and it makes all the difference. Thank you, Koi and Kristen, for reminding me what real customer care looks like!”

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Posted 2 months ago

“installed the new filter all of the necessary replacement parts were included and it installed with ease”

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Posted 2 months ago

“Fast shipping, excellent product and great price. Thanks!”

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Posted 2 months ago

“The Service Department was very kind and efficent in taking care of my problem. I will definately shop here again.”

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Posted 2 months ago

“The plants were well packaged & in great shape. Everything looks very healthy 😊”

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Posted 2 months ago

“I was looking for ProformPC in 5 lb container but there was only the 2 lb.”

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Posted 2 months ago

“Kristin at Play it Koi has been super helpful and the advice and products she’s recommended have helped immensely. My Koi have almost healed completely and I couldn’t be happier! Check out the before and after pics!”

Play It Koi 5 star review on 26th April 2025

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Posted 2 months ago

“Ordering is always easy and shipping is quick (even across the country to me in NJ). I love my new filter- I was quick and simple to install and my fish crew are all happy!”

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Posted 2 months ago

Play It Koi is rated 4.9 based on 3,539 reviews