Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,972 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,972 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 4 star review on 20th June 2026

827

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got plants alive and well. Great addition to my pond.”

Helpful Report

Posted 1 month ago

Thanks so much, David! Nothing beats hearing the plants showed up alive and settled in as a great addition to your pond. If you ever want to send a pond photo or have questions as they spread, reach out anytime. — The PIK Crew, Play It Koi

Posted 9 hours ago

“Was awesome easy site to navigate and all in all a joyful experience”

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Posted 1 month ago

So glad the site made things easy and the whole experience felt good, Rusted! That's exactly what we're going for. Reach out anytime you've got pond questions, and we're always happy to see a photo of your setup. — The PIK Crew, Play It Koi

Posted 9 hours ago

“Always had a great experience with them. Whether it’s buying plants or Koi supplies like food or medication’s. Would always recommend buying from them.”

Helpful Report

Posted 1 month ago

Thanks so much, Neal! It means a lot that you keep coming back for plants and supplies alike, and that you'd recommend us to other pond folks. Reach out anytime you need a hand picking food or sorting out a treatment. — The PIK Crew, Play It Koi

Posted 9 hours ago

“Thank you for your great customer experience and great products.”

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Posted 1 month ago

Thanks so much, Georgia! It means a lot to hear the experience and the products both hit the mark for you. Reach out anytime you've got pond questions, we're always happy to talk koi. — The PIK Crew, Play It Koi

Posted 9 hours ago

“The pure bomb worked great even with rainwater and ice...Louisiana playin it koi. Thank for the advice.”

Play It Koi 5 star review on 24th April 2026

Helpful Report

Posted 1 month ago

So glad to hear it, Matthew! The Pure Pond Bomb holding up through rainwater and ice down in Louisiana is exactly what we like to see, and glad we got that double order sorted out too. Reach out anytime, and feel free to send us a pond photo when you get a chance. — Kristen, Play It Koi

Posted 9 hours ago

“I was VERY happy with the product I received from play it again Koi. The plants were really healthy looking and the volume of plants received was generous. The plants have been placed in several ponds and are doing very well after a week. I was also impressed at the speed of delivery. From my personal experience you will be happy with you purchase from play it again Koi.”

Helpful Report

Posted 1 month ago

Thanks so much, Scott! Hearing that the plants looked healthy and came in generous bunches, then settled into several ponds well after a week, really makes our day. With floating plants like these, a little extra spread out across ponds usually fills in fast once they get going. Come back and tell us how they look once summer hits. — The PIK Crew, Play It Koi

Posted 9 hours ago

“My order of a pond pump impeller was available and shipped out within one day.”

Helpful Report

Posted 1 month ago

Thanks so much, Robert! Glad the impeller was in stock and out the door the next day, getting a pump back up and running fast makes all the difference. Reach out anytime if you need a hand down the road. — The PIK Crew, Play It Koi

Posted 9 hours ago

“The plants came fast and in nice condition. We had a dip in temperature and I hope the come back.”

Helpful Report

Posted 1 month ago

“I'm so glad I found you online! Your response time is great-Ive already received the 2 items I ordered. I wish you had the 60watt submersible in stock which would have been ideal for our 3000gal pond, but I took a chance on the 40watt and I can definitely see a difference. Fingers crossed. Seems like a super product and exactly what I was looking for. Our large filter has 2 compartments and I have it in the 1st one where water enters from the pond, tucked under the bristles to keep it submerged. It's working! I will still be keen to purchase the 60watt when it becomes available again.”

Helpful Report

Posted 2 months ago

“easy to order, arrived quickly and in excellent condition. Looking great in my pond”

Helpful Report

Posted 2 months ago

Thanks so much, Ken! Glad the ordering was smooth and everything showed up in great shape and looking right at home in your pond. Send us a pond photo sometime, we'd love to see how it all comes together. — The PIK Crew, Play It Koi

Posted 9 hours ago

“Great to work with and quality products! Thanks!”

Helpful Report

Posted 2 months ago

Thanks so much, Stuart! It's been a real pleasure working with you, and I'm glad the products have held up to the standard we aim for. Reach out anytime you need a hand with the pond, and happy to keep helping however we can. — Derek, Play It Koi

Posted 9 hours ago

“I bought two lotus tubers, and I’m very happy with the service and the quality of the product. They started growing immediately. I also like all the instructions provided online”

Helpful Report

Posted 2 months ago

Thanks so much, Julie! It's the best feeling when tubers take off and start growing right away, so I'm thrilled yours did. Glad the online instructions helped too, and if you ever want a second opinion as they fill in, send a pond photo our way anytime. — The PIK Crew, Play It Koi

Posted 9 hours ago

“The Large Pellet order that was mis sent, medium pellets, just landed on my front porch. Thank You for getting things straight. At 84 yrs of age I was a little dumbfounded at your personnell initial response indicating I might try to fool someone.. Hope the returned shipment arrived OK. .”

Helpful Report

Posted 2 months ago

“Excellent web site - prompt delivery, healthy plants!”

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Posted 2 months ago

Thanks so much, James! Hearing the plants arrived healthy and quick really makes our day, since live shipments always keep us on our toes. If you ever want to show off how they settle into the pond, send a photo our way anytime. — The PIK Crew, Play It Koi

Posted 9 hours ago

“Excellent quality plants. The root systems were very strong. I’m so happy with these plants”

Helpful Report

Posted 2 months ago

Thanks so much, Kimberly! Strong root systems are exactly what we hope you'll find, so it makes our day to hear yours arrived ready to thrive. Send us a pond photo once they settle in, we'd love to see them. — The PIK Crew, Play It Koi

Posted 9 hours ago

“The lillies were shipped in a timely matter. The information on shipping and planting once recieved was greatly appreciated. The lillies were in great shape, with all three already having leaves budding out.”

Helpful Report

Posted 2 months ago

Thanks so much, James! Glad the shipping and planting info hit the mark, and that all three lilies showed up with leaves already budding out. Once they settle in and start spreading, we'd love to see a pond photo. Reach out anytime. — The PIK Crew, Play It Koi

Posted 9 hours ago

“My new go to for water plants!”

Helpful Report

Posted 2 months ago

Becoming your go-to for water plants means a lot to us, Jodi! Thanks for trusting us with your pond, and send a photo our way once the plants settle in. — The PIK Crew, Play It Koi

Posted 9 hours ago

“I changed my mind on which bottom drain to buy and after receiving the 3" koi toilet I decided to switch to the Evolution Aqua 4" which worked out perfectly for my pond build. But the no hassle return was just the beginning. I got a call back and email from Ivan that answered all my newbie questions and even offered to help any time. That's service!”

Helpful Report

Posted 2 months ago

“Awesome! Timely delivery. Product was exactly as mentioned it would be. Replace exactly what I needed, with some added benefits. The price was perfect!”

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Posted 2 months ago

Thanks so much, Lance! Glad the pump landed right on time and slotted in as the exact replacement you needed, with a few bonuses to boot. Send a pond photo our way once it's all humming, we'd love to see it. — The PIK Crew, Play It Koi

Posted 9 hours ago

“Everything when well. Still waiting to hear back on a koi on when it will be in”

Play It Koi 5 star review on 19th April 2026

Helpful Report

Posted 2 months ago

Play It Koi is rated 4.9 based on 3,972 reviews