Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,538 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,538 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 19th July 2025

756

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products and selection are fantastic. The shipping is fairly quick and prices reasonable. Customer service was outstanding. Prompt reply and addressed my concerns thoroughly.”

Play It Koi 5 star review on 23rd May 2025

Helpful Report

Posted 1 month ago

“At first I was disappointed in the Nycor floating plant islands as they were rather shallow, but compared to my former deeper ones the koi have great difficulty pushing the plants out. The foam tube disappears after a month of plant growth and the three together filled with water hyacinth and frogbit will hide the rocky pond edge nicely. Also bought a yellow snowflake and primrose both arrived healthy and In good condition, looking forward to seeing them thrive.”

Helpful Report

Posted 1 month ago

“I ordered water poppies, giant sensitive fern, "Oregon Sunset," Feathery Mare's Tail, and forget-me-nots. All the plants came healthy and quickly. Two even split, giving me two for the price of one! I also ordered a floating plant basket, which was good quality. The only disappointing thing was that some things I hoped to buy, including a non-plant item, were out of stock.”

Helpful Report

Posted 1 month ago

“Ordered on Sunday night came in Thurs night very fast the plants came in healthy”

Helpful Report

Posted 1 month ago

“Arrived faster then I expected and was packaged discreetly which was awesome because it was a gift for my husband.”

Helpful Report

Posted 1 month ago

“Plants came in fast and healthy my frogbit is already multiplying fastly”

Helpful Report

Posted 1 month ago

“Superfast shipping A++++”

Helpful Report

Posted 1 month ago

“My purchase came very fast and everything was sealed tight no leaks. Very happy with the purchase.”

Helpful Report

Posted 1 month ago

“Excellent job”

Helpful Report

Posted 2 months ago

“Unfortunately, no lotus came from tubers. I followed all advice. After my review, they immediately reached out and provided free replacements with further directions. This is a caring place. The Lotus symbolizes cause and effect. Karma is smiling on this encounter.”

Helpful Report

Posted 2 months ago

“Great communication, on time and reasonable shipping for plants, well and eco packaged plants, wide array of pond plant options”

Helpful Report

Posted 2 months ago

“I’ve been shopping at “Play it Koi” for several years now. I’ve only had to go through customer service once, because I ordered the wrong size. The service was excellent. I received the correct size immediately. Their shipments have always arrived quickly. I would recommend them to anyone and will continue to purchase their products.”

Helpful Report

Posted 2 months ago

“Delivery was extremely slow but it arrived.”

Helpful Report

Posted 2 months ago

“I needed a quickly shipped order for a project and they delivered! Ordered on a Monday and recieved on a Friday. Also great communication when called about shipping times and when to order. Plants were also packed very well and looked great!”

Helpful Report

Posted 2 months ago

“Great packing and plants look great.”

Helpful Report

Posted 2 months ago

“Good selection of pond plants, fast delivery.”

Helpful Report

Posted 2 months ago

“Excellent plants and fast shipping. The largest forget-me-nots I’ve ever received from an aquatic nursery. And I also receive two extra bowl lotus rhizomes! You can’t get any better than that. I’ll definitely purchase from them again.”

Helpful Report

Posted 2 months ago

“I would have to say when I recieved my order I was skeptical that it would work for my situation. But after some thought I got the uv light to work in my skimmer. Seeing an improvement in water clarity with only 24 hours of use.”

Helpful Report

Posted 2 months ago

“Fair prices and quick delivery. Nice Product selection.”

Helpful Report

Posted 2 months ago

“Everything was great. Only wished there was a little info on care that could have been helpful. Otherwise perfect 👌”

Helpful Report

Posted 2 months ago

Play It Koi is rated 4.9 based on 3,538 reviews