Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.87

4.9 Rating 4,000 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,000 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026

824

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ben (owner) gave me fabulous customer service. I was trying to determine which splash mat to buy and he even had his kids do an experiment to determine best mat density for my situation. Enjoyable working with Ben and I highly recommend Play it Koi.”

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Posted 8 years ago

“I've bought a few Koi items from Play It Koi and their service is second to none. I had one issue with a Pond Vac not operating as expected, Ben went above and beyond to fix it (even including an onsite visit to repair it!). Great guy, great company!”

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Posted 8 years ago

“Ben's Koi is hands down the best Koi seller that I have visited. The selection and quality of the fish are superb. He spent a significant amount of time providing information on how to care of the Koi to maximize the chance of survival. I would recommend this seller for new and experience hobbyist.”

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Posted 8 years ago

“Play it Koi and Ben are a great local company. We recently installed a water feature and were having issues controlling the algae. I contacted Ben and he answered all my questions and provided me with the correct product to clear up the water. We will continue to use, and recommend Pkay it Koi for all our pond needs, even though we don't have Koi.”

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Posted 8 years ago

“Recently, I purchased some PondMax lighting from Play It Koi and was very happy with the product, but more importantly, I was pleased with the service and good customer care shown. One of the lights that I purchased turned out to be the wrong size, and since this item had been drop shipped from another supplier, Ben stepped in and facilitated a smooth exchange without any hassles at all. I also got to see his amazing Koi pond and found that his knowledge of this subject matter is impressive. This company is a great, trusted resource for products, supplies, and advice!”

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Posted 8 years ago

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Posted 8 years ago

“I found my new and now ONLY place to go for Koi, and supplies. Ben is outstanding - he is very knowledgeable and provides outstanding service. I just bought 4 more gorgeous Koi from Play it Koi yesterday and I can't wait to go back!! Go visit- you will not be disappointed”

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Posted 8 years ago

“I called Play It Koi for some advice with my koi Pond project who recommended this Rhino bottom Drain. I Placed the order over the phone which was easy and painless. The Rhino arrived in 2 days and I also ordered some UV bulbs showed up safe and sound a day after that. Pleased with the recommendation and the service I got.”

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Posted 8 years ago

“If you love koi ponds, you need to check out Play it Koi! Ben and Kelly do it all from sales to excellent customer service. They will make sure you are well taken care of and their fish and other products are top notch! Highly recommended.”

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Posted 8 years ago

“I'm a hard one to PLEaSe. Ask my husband. However I love Play It Koi. The service is fabulous. Just ask for Kelly and she'll take care of all your needs!”

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Posted 8 years ago

“Excellent! Play It Koi staff were great.”

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Posted 8 years ago

“I love buying from Play it Koi!”

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Posted 8 years ago

“I love buying from Play it Koi!”

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Posted 8 years ago

“We bought 3 of the Matala 300W Stainless Steel UV units for a large commercial job we were working on in Bothell, Wa. We needed these units quick and Play It Koi was able to deliver in record time! Great partnership! Thanks and we'll be back!”

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Posted 9 years ago

“I accidentally originally ordered the wrong bulb. Ben at Play It Koi was very understanding and helped me get the right one that I needed and took the old one back without question and gave me credit towards the one I actually needed. Thank you! I'll be back! great customer service! -Ann”

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Posted 9 years ago

“Play it Koi was efficient and helpful in expediting my order. Would buy from again and recommend.”

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Posted 9 years ago

“Play it Koi was efficient and helpful in expediting my order. Would buy from again and recommend.”

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Posted 9 years ago

“Play it Koi was efficient and helpful in expediting my order. Would buy from again and recommend.”

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Posted 9 years ago

“Great customer service”

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Posted 9 years ago

“Great customer service”

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Posted 9 years ago

Play It Koi is rated 4.9 based on 4,000 reviews