Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,181 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your service was amazing. Got it up and going in 3 days from the time I ordered”

Helpful Report

Posted 6 years ago

“We can get our product from amazon, but why when we have PLAY IT KOI! We were able to get our pets meds fast. Ben is helpful got use what we needed fast. We’ll be back for all our pond needs.”

Helpful Report

Posted 6 years ago

“I have emailed them several times regarding Koi health and they were practical and knowledgeable. I love to see such passion in people, when they love what they do. I think I found my favorite Koi store. Keep up the good work. ! Best Paul”

Helpful Report

Posted 6 years ago

“My plants came very quickly and are healthy. They began to grow in just 2 days. Very happy and Ben at Play it Koi has been very helpful. I will give my future business to them whenever possible.”

Helpful Report

Posted 6 years ago

“Ben was extremely helpful guiding us through what we need to know about our pond water and the warning signs we should watch for through testing. It has given us a great deal of peace as the tests come back in the correct range.”

Helpful Report

Posted 6 years ago

“I run a Biosmart 10000 on my main pond and it has proven to work very great.. The ease of cleaning and the 3 inch return was a perfect fit for my application.. In fact those benefits alone is the reason i purchased the 5000 for my quarantine tank.. Play it Koi is a company that has earned my business cwith competitive pricing, super fast shipping and an owner that follows up on orders to make sure the customer is satisfied.. Thanks Ben!!”

Helpful Report

Posted 6 years ago

“Good quality products , fast delivery , and great customer relations that's why I'll keep purchasing from play it koi.”

Helpful Report

Posted 6 years ago

“I spoke with Play It Koi multiple times to arrange product pick up. I’m local so we did porch pick up. Product was ready very quickly!”

Helpful Report

Posted 6 years ago

“I call Ben at Playitkoi for all my koi support purchases, including a filter system, UV light, meds, and pro-bios. I have never been disappointed with the products or service. Dan from Tacoma”

Helpful Report

Posted 6 years ago

“Quick & Terrific Service!!! Customer Satisfaction is obviously a # 1 Priority at PLAY IT KOI !!!”

Play It Koi 5 star review on 24th June 2020

Helpful Report

Posted 6 years ago

“The plants were moist and beautiful. Unfortunately for me my Koi thought that it was tasty abd ate them up. Dang expensive food. Tommy Burrows”

Play It Koi 5 star review on 23rd June 2020

Helpful Report

Posted 6 years ago

“I love the plants here and tell all my plant nerd friends. Great size, affordable and the folks at play it koi give top notch service. Shipping is always swift, which is helpful for excited, impatient plant hoarders like myself :)”

Play It Koi 5 star review on 20th June 2020

Helpful Report

Posted 6 years ago

“Very pleased with Play It Koi! Great product selection, price, shipping and service. Will be ordering often!”

Helpful Report

Posted 6 years ago

“We have been using the products for a couple of years so it isn't new to us and your service was great, easy to order and we received the product in just a couple of days which was great. Thank you”

Helpful Report

Posted 6 years ago

“I was interested in getting additional plants for our pond and stumbled across Play it Koi. I tried them out and was pleasantly surprised to receive my order in short order and very fresh. I recommend them.”

Helpful Report

Posted 6 years ago

“Received my water lettuce sooner than expected, thriving and grateful. I couldn't find any of these locally. Website was easy, I'll shop with Play it Koi again!”

Helpful Report

Posted 6 years ago

“This is our 3rd Teton pump for our pond and they are the best! The pricing was good and I loved how fast it was shipped - even with the free shipping I got it in 2 days! I would buy from them again :) I love that the owner Ben really wants to hear both good and constructive criticism, which makes me realize he cares for his customers and his company!!!!”

Helpful Report

Posted 6 years ago

“My first impression was that the grounds were beautiful! Ben was very helpful and answered all our questions. We never felt rushed and I'm very happy with my new koi! I will definitely go back!”

Helpful Report

Posted 6 years ago

“I needed the medication for my fish and Play it Koi made it available for curve side pickup.”

Helpful Report

Posted 6 years ago

“best price on seaside aquatics build up plus 44lbs! free and very fast shipping!”

Helpful Report

Posted 6 years ago

Play It Koi is rated 4.9 based on 4,181 reviews