Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,833 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,833 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 5th May 2026

787

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great on shipping and packaging. plants look very healthy”

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Posted 11 months ago

“Easy ordering....timely delivery and product of excellent quality”

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Posted 11 months ago

“Very happy with the product”

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Posted 11 months ago

“everything arrived in good shape and better condition than I was expecting”

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Posted 11 months ago

“Wonderful product, fast shipping. Koi love it and I love it!”

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Posted 11 months ago

“Always quick service and prompt delivery.”

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Posted 11 months ago

“Great company to order from!”

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Posted 11 months ago

“Great service as usual with Derek and I couldn’t be more thrilled with my Aqua Sieve 2. My Pond got so much clearer in a couple of days. This is my grow Pond and I feed six times a day. Those fish at the bottom are at 4 1/2 feet. Does a great job pre-filtering.”

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Posted 11 months ago

“All the pond plants were delivered on great condition and doing very well.”

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Posted 11 months ago

“I’m very pleased with the products I purchased a long with the quality of products and items you and get. The help full videos you offer is amazing too. Thank You 🙏”

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Posted 11 months ago

“What can I say. Your website is completely misleading even on the verge of lying to your customers. 7 of my items will not survive my zone even though your website says it will. I've contacted support over phone got a refund for 2 items but not all of the ones that won't survive. I've emailed last week and still haven't got a reply. I spent around 400 dollars. I only bought things that I though would survive. Your website doesn't match the labelling of your distributor. Your distributor is completely correct and you website is full of lies. We can't trust your website at all. I used to work in the aquarium industry so I know how it operates. Updates your website to match your distributor is really easy and I can't believe they don't align. I moved the plants they all came in perfect condition and great packaging. Your your website if misleading and the descriptions are a jumbled mess. Each page should have the same format and I should know what zone they will tolerate as a perennial NOT an annual. No one not even your distributor labels it that way. Any thing can be an annual anywhere. We want to know where it will be a perennial.”

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Posted 11 months ago

“Fast delivery”

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Posted 11 months ago

“Great!!! Called support, one ring and Kristen answer the phone. Outstanding!!!! She was super!! Helped in getting my tracking info...She answered all of my question, she was super.!!!!”

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Posted 11 months ago

“Excellent customer service but bad delivery experience.”

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Posted 11 months ago

“Great service and quick shipping”

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Posted 11 months ago

“Everything arrived alive and well and are thriving in my pond!”

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Posted 11 months ago

“Excellent product. Excellent service.”

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Posted 11 months ago

“Fast shipping after order! Quality products!”

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Posted 11 months ago

“Omg🤩you guys did me awesome!!! I was amazed how healthy and stout the plants were, not to mention I think I got a bunch of extras in the order! Laura, you are the best, sorry meant to tell you before this but things have been hectic! Thank you so much! I will never shop anywhere else for lotus! Sincerely, Cheryl Shewak”

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Posted 11 months ago

“Really nice lotus plants!!!”

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Posted 11 months ago

Play It Koi is rated 4.9 based on 3,833 reviews