Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,703 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,703 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome , plants look great”

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Posted 11 months ago

“This is a very complete kit. It includes everything needed to make the filter like new. I was very happy with my purchase and it arrived quickly.”

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Posted 11 months ago

“Was great arrived as scheduled. Thank you”

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Posted 11 months ago

“Top notch customer service, beautiful lotus rhizomes”

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Posted 11 months ago

“I received my lotus and package was done the best that it could be. During shipping leaf tip was damage but the plant has 3 growth tip so it’s still good. I’ve even reach out to support and was answer back with assurance that it will be fine. Support even offer remedies if lotus does end up with problem. Love the support quick reply and purchase of product was quick and easy. Definitely buying more in future.”

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Posted 11 months ago

“Food water delivered in a timely fashion.”

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Posted 11 months ago

“The items arrived in good shape! Unfortunately I thought they would be shipped when ready to be planted, as has been my experience with other mail order companies. Most of the plants have died at this point since it's still 1 month before I can place them outside. Just a buyer beware kind of thing to order when you are actually able to plant them.”

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Posted 11 months ago

“I just planted them. I have to wait for few months to let you know how they are doing!”

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Posted 11 months ago

“Excellent”

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Posted 11 months ago

“My Lotus water lilies arrived in great condition. Healthy plants. Just as described. I planted them immediately in three water basins I had ready for them. I am excited to see new leaves forming already after 4 days of planting them in the water basins in my rock garden. Will send pic after the lily pads develop. I give Play it Koi the highest rating for impressive, healthy plants and fast and excellent shipping & response services!”

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Posted 11 months ago

“Thank you for your excellent support getting my charcoal filter unit shipped to me.”

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Posted 11 months ago

“My koi love this food great product fast shipping”

Play It Koi 5 star review on 14th April 2025

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Posted 11 months ago

“The plants arrived on time.in great shpe very happy with my purchase. I realy appreciate that the floating plants were is such a great shape, extremely clean, ready to put in the pond.”

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Posted 11 months ago

“Always a pleasure ordering from you!!!”

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Posted 11 months ago

“Very helpful staff.”

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Posted 11 months ago

“Waiting on the results 👍”

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Posted 11 months ago

“Play it Koi has always been extremely helpful when I need it most. They are a very knowledgeable team and provide the best support with koi care and pond maintenance.”

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Posted 11 months ago

“The retun policy ca be better”

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Posted 11 months ago

“Order arrived in three days to Maryland. Everything was safe and sound. I ordered pond plants and they were better specimens than those that I have purchased locally and at a little cheaper price including the delivery charge. I will definitely consider buying more products from Play It Koi.”

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Posted 11 months ago

“Playitkoi is my new go to for pond plants. Excellent selection, they arrived quickly and in GREAT condition. Very nice quality plants and packaged wonderfully. They're honestly better quality than any I've purchased locally. Very impressed!”

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Posted 11 months ago

Play It Koi is rated 4.9 based on 3,703 reviews