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Play It Koi Reviews

4.9 Rating 3,973 Reviews
97 %
of reviewers recommend Play It Koi
4.9
Based on 3,973 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026
"Steven"
Play It Koi 5 star review on 11th June 2026
William
Play It Koi 5 star review on 8th June 2026
Jerilyn
Play It Koi 5 star review on 5th June 2026
Elizabeth
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 30th May 2026
Peter
824
Anonymous
Anonymous  // 01/01/2019
I received my plants in good condition and the have already quadrupled in size in 3 weeks. I'm so pleased.
Helpful Report
Posted 1 year ago
Great service and better prices than I can get anywhere else
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Posted 1 year ago
Everything seemed well packaged.
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Posted 1 year ago
Purchased some aquablox, their prices are honest, service was great.
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Posted 1 year ago
Website was very easy to navigate and ordering was a breeze. Product arrived in just a few days and was very well packaged.
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Posted 1 year ago
Pack and ship good item come in pieces
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Posted 1 year ago
Called to buy a new pump for a fountain. Support noticed that the one that I had failed was still in warranty.
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Posted 1 year ago
Wonderful customer service
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Posted 1 year ago
Very well packed and plants looked healthy on arrival.
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Posted 1 year ago
The Pondmaxx750 is fantastic! I upgraded from the 650. It is absolutely perfect. Thank you so much. Julie
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Posted 1 year ago
The specimens are all of top quality! Potting each plant, I marveled at the potential I held in my hands. Only a day later, I could see the new growth on several of the plants.
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Posted 1 year ago
Quick and easy. Delivered in a timely manner
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Posted 1 year ago
Excellent customer service! Always available to help and reply to messages quickly!
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Posted 1 year ago
The plants arrived in good condition and are doing well. I would buy again from this company. Unfortunately, whoever printed my address reversed two numbers in the street address (the address was correct kn the invoice); so there was a one-day delay and some hassle for me in obtaining the plants. Fortunately, the mistaken address was one that does not exist; so the plants weren't simply left at the wrong address.
Helpful Report
Posted 1 year ago
Know it's not your fault. The snales were left by the door on a 95 degree day. The ice pack was melted. We put them in the pond and it appears they all made it but we were disappointed on how they arrived
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Posted 1 year ago
Got what I ordered, shipment was prompt, and price was good. What more could you ask for.
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Posted 1 year ago
I received quick responses to questions, ordered what was needed and received products quickly
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Posted 1 year ago
Very pleased with the things I bought! Fast delivery also!
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Posted 1 year ago
I’m still waiting for my plants to ship when I was told I would have them by the end of the week.
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Posted 1 year ago
Fast and nice looking plants. The cattails are in the soil but can't tell how they will do yet. Still early.
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Posted 1 year ago
Play It Koi is rated 4.9 based on 3,973 reviews