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Play It Koi Reviews

4.9 Rating 3,973 Reviews
97 %
of reviewers recommend Play It Koi
4.9
Based on 3,973 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Play It Koi Reviews

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 15th June 2026
"Steven"
Play It Koi 5 star review on 11th June 2026
William
Play It Koi 5 star review on 8th June 2026
Jerilyn
Play It Koi 5 star review on 5th June 2026
Elizabeth
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 2nd June 2026
Ronald
Play It Koi 5 star review on 30th May 2026
Peter
824
Anonymous
Anonymous  // 01/01/2019
Fast shipping with good communication.
Helpful Report
Posted 1 year ago
Good size healthy plants , well package and arrived on time. Thanks
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Posted 1 year ago
Did great came when it said it would!
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Posted 1 year ago
Nice quick service!
Helpful Report
Posted 1 year ago
Always a fast a secure delivery. I was looking for a medicated koi food for bacterial infections, hard to find since they stopped making Medi-koi. It arrived and I fed my koi as directed for 12 days. I have not seen an improvement since hoping it will change.
Helpful Report
Posted 1 year ago
Everything arrived as described. Great source for all your koi related items
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Posted 1 year ago
Fast shipping and product is just what I ordered
Helpful Report
Posted 1 year ago
My floating plants arrived nearly completely dried out. All of the roots fell off immediately. 4/10 would not re-order
Helpful Report
Posted 1 year ago
I’m very pleased with the ease of purchasing and receiving healthy koi. Thank you.
Helpful Report
Posted 1 year ago
Ben and the team are awesome! Very attentive to customers needs
Helpful Report
Posted 1 year ago
Every time I order, product is delivered quickly and accurately. Only problem is shipping to the East coast takes longer. But that’s geography, not anything to do with PlayIt Koi.
Helpful Report
Posted 1 year ago
Order was lost in shipping. I made a phone call and a new order was on the way. Thanks for your prompt response to the issue.
Helpful Report
Posted 1 year ago
I have been collecting Koi for many years. By far, this is the best place. They shpped the fish from Washingon state to Baltimore overnight. Very responsive to my questions and concerns. The koi are healthy and the best quality. The price is reasonable. They are very professional.
Helpful Report
Posted 1 year ago
As always everyone is helpful and friendly. Always happy to do business
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Posted 1 year ago
My plants were beautifully packaged and arrived in great shape and ready for life on the yard pond.
Helpful Report
Posted 1 year ago
Excellent service; plants arrived in excellent condition
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Posted 1 year ago
Fast service!
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Posted 1 year ago
Fish are healthy and well, Great customer service. Thank you
Helpful Report
Posted 1 year ago
Price and service are exemplary.
Helpful Report
Posted 1 year ago
I ordered replacement parts for my PondMax pond filter. The order was received in a timely fashion, and when I had some difficulties with assembly, Derek was very helpful in reassuring me and helping figure out a solution. I am very impressed with the quality of your service and will gladly order from Play it Koi again. Thank you!
Helpful Report
Posted 1 year ago
Play It Koi is rated 4.9 based on 3,973 reviews