Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,181 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was received promptly and in very good condition. Thank you!”

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Posted 4 years ago

“Great! Fair price and quick shipping.”

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Posted 4 years ago

“Very professional service. Plants arrived well-packaged, healthy, and vibrant.”

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Posted 4 years ago

“My order of hornwort and frogbit arrived as soon as the weather was warm enough for them to ship. All the plants were very large and healthy-looking. I can't wait for them to start multiplying!”

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Posted 4 years ago

“Thanks for the advice and quick delivery.”

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Posted 4 years ago

“Fast shipping and easy transaction will purchase again”

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Posted 4 years ago

“Our plants arrived via FedEx beautifully packed and in very good health. Much respect to this company for its careful handling and beautiful plants.”

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Posted 4 years ago

“very nice customer response and very smooth transactions!”

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Posted 4 years ago

“Delivery, product information and customer support -very good. Will purchase from this company again.”

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Posted 4 years ago

“Owner and manager is a pleasure to do business with. I will use this company for my koi pond supplies because of the caring for customers Ben puts into his business”

Play It Koi 5 star review on 26th April 2022

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Posted 4 years ago

Thanks Arthur! Your feedback means a lot! best, Ben

Posted 4 years ago

“Quick and easy pond plants shipped to my door”

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Posted 4 years ago

“Never played it”

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Posted 4 years ago

“Ordering food for my koi fish was very simple and the shipment arrived quickly.”

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Posted 4 years ago

“Best selection of pond supplies.”

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Posted 4 years ago

“Once again Play it Koi has delivered…literally across the country to NJ in just a couple of days! The great selection and fast service have made this my go-to stop for pond gear…thanks again Ben and team!”

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Posted 4 years ago

“Plants arrived when stated. The hornwort was green and still moist. Placed some in pond before work. Remaining plants were stored in a bucket of rain water to be planted after work. My only regret is that I didn’t buy another plant source at same time to distract the fish. I must say my fish and a visiting raccoon had a very good meal!!! Service and product received both great. Poor planning on my part and a raccoon.”

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Posted 4 years ago

“I recently purchased an order 2 different floating pond plants, not realizing one was prohibited in my state. I was notified immediately and made a different choice as recommended by a technician. My order arrived promptly and in excellent condition. Wish all internet transactions went this well!! Thank you for my excellent ordering experience!”

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Posted 4 years ago

“Seems nice , haven't had time to install, but was really impressed when I opened it up, a lot nicer then I thought it would be for the price.”

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Posted 4 years ago

“Very friendly and knowledgeable! Eager to help out and had everything I needed for my pond!”

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Posted 4 years ago

“Very pleased with plants”

Play It Koi 5 star review on 24th April 2022

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Posted 4 years ago

Beautiful! thanks for sharing Phyllis! -Ben

Posted 4 years ago

Play It Koi is rated 4.9 based on 4,181 reviews