Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,727 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,727 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 31st March 2026

Eric

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

785

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My husband wanted to know the best lights for our pond. Play it Koi called him back immediately and sent him lights. These lights are the best!! We enjoy relaxing by our pond every night looking at them! This company has the best customer service. Thank you Derek!”

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Posted 4 years ago

“I always go to Play it Koi for my pond/Koi fish needs because they carry the brands I like such as PondMax. I also enjoy the fast shipping!”

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Posted 4 years ago

“Very happy with our service with them”

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Posted 4 years ago

“I am happy with”

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Posted 4 years ago

“Good delivery. Right size. Covered my pond almost completely. Hope it holds a lot of leaves.”

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Posted 4 years ago

“In a nutshell. Play It Koi do what they say they'll do, on time, best price and friendly service. Every time!!”

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Posted 4 years ago

“very fast shipping, great communication”

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Posted 4 years ago

“For good use”

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Posted 4 years ago

“Excellent service, very timely delivery, very customer oriented, and very efficient. This is my first time ordering from Play It Koi and I am not disappointed. I plan to order from them in the future.”

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Posted 4 years ago

“The best people, with the best products. Play It Koi can't be beat. Whether you're stopping by in person or ordering online their service is outstanding. It's always rewarding to know that I'm supporting a local, family-owned business too. Play It koi has my business for all of my pond needs from here on forward!”

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Posted 4 years ago

“This was our second order from Play It Koi and, once again, we are very happy! Easy ordering process and quick delivery makes Play It Koi our "go to" for pond supplies. Thank you Play It Koi!”

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Posted 4 years ago

“Great customer service. The order was as good as I asked for. Will be order from Play It Koi again.”

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Posted 4 years ago

“I highly recommend Play it Koi. I ordered late on a Monday and the Hyacinths arrived at my door Friday morning! I was happily surprised. The plants are beautiful, healthy and vibrant. They are all fully rooted and of good size. And they were carefully packaged so as not to dry out or sustain damage during shipping. I am very impressed with the quality of the plants and the care with which they were shipped. I order pond plants every year and have tried many different companies. I am so glad to have found Play it Koi. This company obviously values their product and their customers.”

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Posted 4 years ago

“Easy online ordering. Quick service and shipping. Kept me informed about my order and they even reached out with a personal email to thank me for my order.”

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Posted 4 years ago

“I have ordered from Play It Koi several times & have always received my shipment quickly. The plants are packaged well and arrive in excellent condition. I highly recommend this company.”

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Posted 4 years ago

“I have ordered from Play It Koi several times & have always received my shipment quickly. The plants are packaged well and arrive in excellent condition. I highly recommend this company.”

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Posted 4 years ago

“I had a hard time finding water plants for my pond. Found Play it Koi. Fast delivery. Plants arrived in great condition. Thank you so much!”

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Posted 4 years ago

“All of the items I needed in one kit. Play it koi got it to me fast and has had great service making sure I am fully satisfied with my purchase! Will definitely order from here again”

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Posted 4 years ago

“Flowers are in excellent shape upon delivery and love the fact that the owner reach out to thank me personally. I certainly recommend Play it Koi and will order from them again. Thanks Ben!”

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Posted 4 years ago

“The people at play it Koi were very helpful in troubleshooting the problem I was having with my filter and getting me the right parts. The customer service was great.their prices were also unbeatable! I will definitely shop with them again!”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 3,727 reviews