Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,181 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wasnt able to find another company but this one who sells the 3 ft. In diameter floating pond plant barrier. These work great from my koi eating the roots of my plants. Delivery was fast”

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Posted 4 years ago

“Fast shipping and very helpful”

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Posted 4 years ago

“Play it Koi responded immediately for my need for food and had it at my door with dispatch and no wrinkles. A SPLASHINGLY huge BRAVO! Valera”

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Posted 4 years ago

“excellent service. always fast and reliable.”

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Posted 4 years ago

“Great product. Super fast shipping. Very pleased. Will definitely use them for my Koi pond needs.”

Play It Koi 5 star review on 14th April 2022

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Posted 4 years ago

“Awesome! Great prices, and I Received the order super fast.”

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Posted 4 years ago

“First time ordering from play it koi and shipping was fast, plus the deal were awesome. Above and beyond service. :)”

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Posted 4 years ago

“Excellent service! Super fast! Best price!”

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Posted 4 years ago

“Good stuff and service.”

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Posted 4 years ago

“I recently ordered Nijikawa Color Genesis Premium Koi Food × 1 44lb Sinking 5mm. It arrived in 5 days but the production date says the food is 1 year old. Everything I have read about this food is that it is the freshest you can get, and this was not so I was very disappointed to see that it was a year old. Not much I can do about it now except find another vendor.”

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Posted 4 years ago

Nicholas, I'm very sorry to hear of your disappointment about the production date on the Nijikawa that you received. Our most recent shipment that arrived with the Color Genesis on it was delivered to us on 3/3, and at the time of delivery, the batch was the freshest that Nijikawa had available (Production date of 5/29/21). We utilize FIFO inventory procedures to ensure we maintain the freshest food possible, but with supply chain challenges across the globe, this was the freshest food that was available, and it was either we take this delivery or not have any Color Genesis to offer. If you would like to contact me prior to your next purchase to ensure the food's production date meets your expectations, I would be happy to verify the date before shipping your food out in the future. Once again, I'm very sorry to hear of your disappointment. I hope that you understand and give us a chance to take care of you again in the future. Best, Derek Boucher VP of Sales and General Manager Derek@PlayItKoi.com

Posted 4 years ago

“As expected.”

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Posted 4 years ago

“Thanks. See https://www.youtube.com/watch?v=6b1HHkitDNw”

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Posted 4 years ago

“My new compressor working good. Easy installation. My last one worked for two summer seasons non stop. Quick delivery and good price. Thank w.”

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Posted 4 years ago

“The plants arrived looking nice and healthy. They were bigger than I thought. Hoping they will do well, as I am planting them in dirt, not a pond.”

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Posted 4 years ago

“Great service and price was the best I could find! I will gladly continue to use Play It Koi for my water garden supplies.”

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Posted 4 years ago

“I was very [leased to get my equipment so quickly!!!! I'll be back.”

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Posted 4 years ago

“It was great to find the products we needed. Ordering was easy and the products arrived quickly.”

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Posted 4 years ago

“So far so good”

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Posted 4 years ago

“Best service ever quick fast and easy ways to pay really happy thank you playitkoi”

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Posted 4 years ago

“This was my first order with PIK and everything was great. Will continue doing business with them.”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,181 reviews