Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,181 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,181 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, reasonable price, and faster than expected delivery!”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Excellent service once again from www.playitkoi.com as always”

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Posted 4 years ago

“As always, the customer service is top notch, professional, and just friendly. I am currently in the process of building a large volume pond and I'm excited to have them as a partner in the process.”

Play It Koi 5 star review on 2nd April 2022

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Posted 4 years ago

Your pond build is going to be epic Mike! Cheers! Ben

Posted 4 years ago

“Friendly people are great to do business with and play it koi Has them, the plants I purchased were healthy in broken and shipped secure and fast, good prices, I will use them again as a matter of fact I already did.”

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Posted 4 years ago

“It's that time of the year again and using a shotgun treatment of ProForm-C Broad Spectrum Disease Treatment and following up with Praziquantel has been very helpful for me in the Spring and Fall.”

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Posted 4 years ago

“I searched online for replacement parts for my koi filter system. Play It Koi’s website came up and I explored their products. I was reluctant to purchase at first without first confirming I was actually purchasing the correct part(s). I contacted Play It Koi via phone. Someone actually answered, which was wonderful to speak to a human being and problem solve the parts. I purchased two parts from Play It Koi. I appreciated the phone information. I appreciated their website which was easy to navigate and had pictures and reference areas. I also appreciated the emails confirming my shipment information. I will utilize Play It Koi in the future and appreciate it!!”

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Posted 4 years ago

“Had what I needed at a good price and delivered when expected.”

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Posted 4 years ago

“Y’all are awesome. Everything ordered showed up In great condition. Thanks guys”

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Posted 4 years ago

“great stuff”

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Posted 4 years ago

“I can’t believe how fast this arrived. They are my go to pond people. Thank you so much”

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Posted 4 years ago

“Plants arrived as promised, they look awesome! Had some questions, Kelly was great, answered all my questions!”

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Posted 4 years ago

“Very fast shipping. All plants were alive and beautiful”

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Posted 4 years ago

“Very fast shipping! I appreciate the flexible subscription option too. Thank you!”

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Posted 4 years ago

“Quick delivery, great experience. Thanks.”

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Posted 4 years ago

“Great products at great prices. I definitely will be ordering more supplies. Thanks Play It Koi!”

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Posted 4 years ago

“Products received quick and packaged well!! Can’t wait to try the koi kibbles on my koi fish this summer! And excited to try using the spring feed wheat germ pellets too. I’m sure they will make a difference in just using stock Petco (sorry but it’s what is available in area) Tetra products. Thanks for such a quick delivery!! I e ill definitely be a repeat customer for my koi needs!! 👍🏻”

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Posted 4 years ago

“The website and process are good.,”

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Posted 4 years ago

“Your service has been consistently excellent!”

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Posted 4 years ago

“All OK but one minor glitch. The handle (used for stirring when backwashing) we have for the filter lid (Pondmax PF750) didn't fit the replacement lid we received. The fitting has changed, it's now square instead of circular with teeth. Not a huge issue, by wrapping electrical tape around the new fitting, I could get the handle to go on. But it would be nice to have a handle that fit correctly..”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,181 reviews