Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,727 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,727 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 31st March 2026

Eric

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

785

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Play It Koi, doesn’t fool around! The order was shipped quickly, and the plants were in great shape and are doing well in my pond. I especially appreciated the follow up email from the owner, it’s hard to beat the service I received from this company - thank you, I’ll be ordering again!”

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Posted 5 years ago

“Play it Koi was the only place I could find the bulb and came in perfect condition. Also was delivered fast.”

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Posted 5 years ago

“First time buying from here. Transaction was easy, product was as described, and shipping was fast and easy. Always better supporting a local business when I can!”

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Posted 5 years ago

“Thanks to Ben and team for the great service, I always enjoy his simple ye make the ordering and deliver process.”

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Posted 5 years ago

“I needed a small amount of flexible PVC for my TPRs, so I contacted Ben and he let me have some that he had in inventory. Once again, Play It Koi and Ben have made my pond project a joy.”

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Posted 5 years ago

“I was VERY pleased with my first purchase of pond plants from Play it Koi. The ordering was easy, I got a nice email from the president and the plants arrived safely in just days. I will order again!”

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Posted 5 years ago

“Your service was amazing. Got it up and going in 3 days from the time I ordered”

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Posted 5 years ago

“We can get our product from amazon, but why when we have PLAY IT KOI! We were able to get our pets meds fast. Ben is helpful got use what we needed fast. We’ll be back for all our pond needs.”

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Posted 5 years ago

“I have emailed them several times regarding Koi health and they were practical and knowledgeable. I love to see such passion in people, when they love what they do. I think I found my favorite Koi store. Keep up the good work. ! Best Paul”

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Posted 5 years ago

“My plants came very quickly and are healthy. They began to grow in just 2 days. Very happy and Ben at Play it Koi has been very helpful. I will give my future business to them whenever possible.”

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Posted 5 years ago

“Ben was extremely helpful guiding us through what we need to know about our pond water and the warning signs we should watch for through testing. It has given us a great deal of peace as the tests come back in the correct range.”

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Posted 5 years ago

“I run a Biosmart 10000 on my main pond and it has proven to work very great.. The ease of cleaning and the 3 inch return was a perfect fit for my application.. In fact those benefits alone is the reason i purchased the 5000 for my quarantine tank.. Play it Koi is a company that has earned my business cwith competitive pricing, super fast shipping and an owner that follows up on orders to make sure the customer is satisfied.. Thanks Ben!!”

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Posted 5 years ago

“Good quality products , fast delivery , and great customer relations that's why I'll keep purchasing from play it koi.”

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Posted 5 years ago

“I spoke with Play It Koi multiple times to arrange product pick up. I’m local so we did porch pick up. Product was ready very quickly!”

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Posted 5 years ago

“I call Ben at Playitkoi for all my koi support purchases, including a filter system, UV light, meds, and pro-bios. I have never been disappointed with the products or service. Dan from Tacoma”

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Posted 5 years ago

“Quick & Terrific Service!!! Customer Satisfaction is obviously a # 1 Priority at PLAY IT KOI !!!”

Play It Koi 5 star review on 24th June 2020

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Posted 5 years ago

“The plants were moist and beautiful. Unfortunately for me my Koi thought that it was tasty abd ate them up. Dang expensive food. Tommy Burrows”

Play It Koi 5 star review on 23rd June 2020

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Posted 5 years ago

“I love the plants here and tell all my plant nerd friends. Great size, affordable and the folks at play it koi give top notch service. Shipping is always swift, which is helpful for excited, impatient plant hoarders like myself :)”

Play It Koi 5 star review on 20th June 2020

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Posted 5 years ago

“Very pleased with Play It Koi! Great product selection, price, shipping and service. Will be ordering often!”

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Posted 5 years ago

“We have been using the products for a couple of years so it isn't new to us and your service was great, easy to order and we received the product in just a couple of days which was great. Thank you”

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Posted 5 years ago

Play It Koi is rated 4.9 based on 3,727 reviews