Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,722 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,722 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time and in good shape”

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Posted 3 years ago

“Things went great. Clear communication.”

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Posted 3 years ago

“I never received the package even though FedEx said it was delivered. I started a case file with them. They are the worst shipper I have ever dealt with and would never use them. This is not the first time they screwed up a delivery. They normally deliver to Sherman Avenue when it should be Sherman Place. If that is the only shipping service you use I will not be other anything from you. Thank you.”

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Posted 3 years ago

“Very satisfied everything was wrapped neatly and moist was very healthy looking I was so impressed with the order I ordered some more plants that”

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Posted 3 years ago

“Ben and team went out of their way to help us.”

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Posted 3 years ago

“Thanks for the quick service!”

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Posted 3 years ago

“The plants arrived in great shape and I was very happy with the quality, I will definitely buy your product again… thanks”

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Posted 3 years ago

“Product was delivered when promised and ordering online was simple and the follow up but you guys was commendable”

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Posted 3 years ago

“Been using Play It Koi since last year and I've always been extremally please.”

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Posted 3 years ago

“Great customer service, fast shipping and great products, very durable!!! Highly recommend!”

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Posted 3 years ago

“The plants arrived quickly and in great shape. Thankyou!”

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Posted 3 years ago

“I always order my water hyacinths from Play it Koi. They never disappoint!”

Play It Koi 5 star review on 23rd May 2022

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Posted 3 years ago

Beautiful! Thanks for sharing Elisha!

Posted 3 years ago

“Thanks for getting the bare roots to me in a timely fashion. Got them planted and now we shall see.”

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Posted 3 years ago

“Plants arrived in good shape, I like supporting small businesses. Second year ordering plants for our koi pond from Play it Koi, both years have been great.”

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Posted 3 years ago

“Hedychium 'Elizabeth' Pink Butterfly Ginger (Bare Root) These are the healthiest plants I have ever received from an online order. They were fresh and green about 10" tall with good roots. Would recommend to anyone! Happy Buyer!”

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Posted 3 years ago

“Great product, good price and fast shipping!”

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Posted 3 years ago

“Your service was great returning calls until contact was made, follow up was consistent until the product was actually shipped. Your agent was very helpful in locating company products. Thanks Ed Aguiar”

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Posted 3 years ago

“Thank you for the quick response and even faster delivery.”

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Posted 3 years ago

“The plants arrived looking very healthy. We were impressed at how strong they were. All are planted and we have fingers crossed for luck. Thanks”

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Posted 3 years ago

“Product was shipped quickly.”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,722 reviews