Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,176 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,176 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants came packaged in a way to ensure that they made it alive to South Carolina! I also got more than 6, just in case some didn't make it! My fish food just arrived today. I've used this food before from another provider. It is great for growth and color!”

Play It Koi 4 star review on 29th August 2022

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Posted 4 years ago

“AWESOME PRODUCT!!”

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Posted 4 years ago

“I was a little leery about buying plants online. I live in a fairly hot climate, but none of the local nurseries really carry any water garden plants. My biggest fear about ordering online was.....how will the plants survive & handle the transportation.... Well I can honestly say that I have been impressed. Typically I receive an email of the shipment, and within 24 to 48 hours the box is at my doorstep. The plants are always well wrapped and packed carefully - and despite the hot weather they have always looked great and maintained their moisture. Of course if I was to add one tip - it is plan for your plants in advance. That is, have everything ready so that when you receive your plants you can get them repotted and placed by the end of the day. I can say on a few occasions I was not ready and I was able to place the plants in a bucket of water (and even those plants plants did fine). I suppose that shows that Play It Koi does send good quality, hardy, healthy plants. So even despite my inexperience, the plants did well & look great.”

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Posted 4 years ago

“Best information ever and prices are fair”

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Posted 4 years ago

“Play it Koi always has just what I need for my little Koi pond.”

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Posted 4 years ago

“Had exactly what I was looking for.”

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Posted 4 years ago

“Wow this was the quickest we have received any order you guys knocked it out of the park, or should I say pond! Great job highly recommend your company and will mb e coming back.”

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Posted 4 years ago

“As usual arrived in a timely manner Product was exactly what I wanted”

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Posted 4 years ago

“Lilies are great. Very healthy”

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Posted 4 years ago

“5 stars all around”

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Posted 4 years ago

“Fair, fast, and as expected. Thank you.”

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Posted 4 years ago

“great transaction. couldn't be happier with the service or the nijikawa genesis food. First time I've tried this food. But the koi loved it. Will be ordering again!! John”

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Posted 4 years ago

“Had absolutely no trouble finding the parts I needed to tune up customers koi pond. I will be returning for more great products from play it koi!!!”

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Posted 4 years ago

“Everything fit, filter is running great, Koi are happy. Thanks”

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Posted 4 years ago

“Excellent products and excellent customer service !”

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Posted 4 years ago

“Order came promptly.”

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Posted 4 years ago

“I needed a rhino bottom drain asap and I received it within 2 days. Awesome customer service! Heath, Art of the Yard”

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Posted 4 years ago

“Sorry it took a while but wanted to install liner that I ordered to give a honest assessment of not only service but also product. Service was good but the material of liner ordered was very hard to work with. Even after laying in the sun to help with flexibility it was very cumbersome to work with. Thanks for listening.”

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Posted 4 years ago

“Ordered at filter kit and uv light (included in kit). Received it on time. All parts in place. Install was easy. Clear water. And happy fish and turtle. Thank you!”

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Posted 4 years ago

“I like Play It Koi. Their staffs are very friendly and helpful. Questions are always answered. I ordered WattMizer10K KoiKeeper System and it just arrived. I have not set it up yet so I can't tell how good it is but it looks great. Can't wait to see how it works.”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,176 reviews