Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 3,712 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 3,712 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products that work as expected. My only downer on this site is trying to navigate to get what supplies you need. It definitely needs to be more user-friendly. As with this survey there is no option for the question How did you communicate with the company to choose the Web page store.”

Helpful Report

Posted 2 years ago

“Derek responded quickly to my questions and knew exactly what to do. I appreciate being able to pick up my order locally. My pond is cleaner than it has been in years! This will be my pond supplier from now on. Thanks!!”

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Posted 2 years ago

“I’m very happy with the service I receive and will continue to give my business to Play It Koi. My koi are happy also!”

Play It Koi 5 star review on 5th August 2023

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Posted 2 years ago

“Ya gotta love a company called "Play it Koi"... makes me smile. Service has been excellent.”

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Posted 2 years ago

“I ordered something to be shipped. Great experience, will order from here again. The item was delivered on time and in good condition.”

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Posted 2 years ago

“Very good 👍”

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Posted 2 years ago

“My plants were delivered in good health and clearly labled.”

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Posted 2 years ago

“Plants all arrived in excellent condition. Super fast delivery. Great experience.”

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Posted 2 years ago

“Very prompt arrival of all items and prompt response to questions. Very satisfied!”

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Posted 2 years ago

“I really love the lotus plants from here! They arrived healthy and are even more happy in the pond!”

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Posted 2 years ago

“Pleasure doing business with Play It Koi!”

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Posted 2 years ago

“I have only been using Play It Koi for a short while but have been extremely satisfied at their customer service and quick responses to my questions and needs.”

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Posted 2 years ago

“The nets to hold floating plants works great.”

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Posted 2 years ago

“Excellent services, great prices and fast shipping !!”

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Posted 2 years ago

“Love the quick shipping when I've forgotten to fill up the food container. :).”

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Posted 2 years ago

“Best supplies and ease of purchase. Thanks!”

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Posted 2 years ago

“Items arrived super fast and the plants look very healthy.”

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Posted 2 years ago

“I love this company they are super knowledgeable and always available to answer your questions. They have better pricing than any of their competitors. ( I have done my homework) . They also offer fin points which is such a nice perk. As a new pond owner i am grateful for this company !!! I love play it koi !”

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Posted 2 years ago

“Very impressed, arrived within 2 days in excellent condition, it said the lilly was a bare root so that is what I expected but what arrived was a potted lilly with stems and leaves too. already building up my next order and I know who I will be buying from in the future. thanks again for the great service I received”

Play It Koi 5 star review on 2nd August 2023

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Posted 2 years ago

“Great service and very speedy shipping. Thanks!”

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,712 reviews