Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,606 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 9th September 2025

773

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In a panic I ordered the wrong part and after it was delivered I reached out to Play It Koi. They were able to help me with the correct parts and the return process was simple! I will be ordering all my stuff from PIK!”

Helpful Report

Posted 2 years ago

“I ordered a filter for a pump that I "inherited" with a house purchase. It looks like just what I need to keep the pump running.”

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Posted 2 years ago

“Great product, received all alive and well. Only reason why not selected a "5" star is because for the price, should receive four times the amount that was shipped. Pretty disappointing.”

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Posted 2 years ago

“Great customer service”

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Posted 2 years ago

“The order I placed was shipped with special care taken for each plant to have a safe journey. The packaging method was impressive. I can not wait to see the bulbs come into bloom. I will definitely buy again.”

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Posted 2 years ago

“Great and quick response to a shipping error... Spot on customer service!!!!”

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Posted 2 years ago

“Great price with fast and free shipping. Thank you!”

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Posted 2 years ago

“Very helpful, great customer service and convenient ez pick up. Will be back.”

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Posted 2 years ago

“The corkscew plant didn't make it. I'm thinking small plants don't make the trip well. The cattail and Iris made it here in great shape. They are already growing. I like your service and product very much.”

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Posted 2 years ago

“Quick on time shipping”

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Posted 2 years ago

“Service was fast.”

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Posted 2 years ago

“My pond filter arrived within just a couple days and fit perfectly.”

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Posted 2 years ago

“You were outstanding”

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Posted 2 years ago

“Fast shipping and pricing 👍”

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Posted 2 years ago

“I ordered a Hakko air pump directly off the website. It was shipped right away and arrived quickly. Very happy.”

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Posted 2 years ago

“I was very pleased with the answers that were given to me with reference to my pond. Purchases we received in a very timely matter. I will continue using this business”

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Posted 2 years ago

“Perfect. My order of a large number of Louisiana irises arrived within two days, partly because I'm one state away (California), but also because they shipped them quickly. The box seemed small when it arrived, but the plants were not squashed in at all. They were beautifully packaged. Each iris was wrapped around in paper that may have been coated to be partly waterproof. The wrapper has a small pocket that holds a nice, plastic nametag that looks as though it will last. Each iris was then slipped into a plastic sleeve. When they arrived, their roots were still moist and the leaves were perfect. I could not be more pleased. I was delighted to find these irises in so many different colors--great choices available.”

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Posted 2 years ago

“Exactly what I needed. Received just a few days after ordering, great service”

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Posted 2 years ago

“All the plants healthy and a nice size. Fast shipping and packaged with care.”

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Posted 2 years ago

“Great, personalized service! I really enjoyed the buying experience, and I will definitely be back.”

Play It Koi 5 star review on 28th July 2023

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Posted 2 years ago

Play It Koi is rated 4.9 based on 3,606 reviews