Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.88

4.9 Rating 4,177 Reviews

97 %

of reviewers recommend Play It Koi

4.9

Based on 4,177 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 22nd September 2026

Nicholas

Play It Koi 5 star review on 11th September 2026

Kyra

Play It Koi 5 star review on 28th August 2026

Amanda

848

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the order process, it came so quickly and no problems.”

Helpful Report

Posted 4 years ago

“Once I found that you were out of the food I usually order I asked for an alternative and bought that. I am very happy with Play It Koi for all of their help and suggestions. I will continue to buy my quality Koi food from you.”

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Posted 4 years ago

“Great! The plants came quickly and look great in the pond. A part of one of the pond plants was browning instead of green like the rest. I’m not sure what to expect when ordering plants in the mail.”

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Posted 4 years ago

“Quick delivery, well packed, in great shape and exactly what we wanted. I just wish our fish hadn’t eaten them all in the first couple days despite feeding them twice a day.”

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Posted 4 years ago

“Super great service and great products”

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Posted 4 years ago

“Plants all arrived in good shape. Sadly some of them were attacked by my koi! Never had that happen before but the plants that are still In, and there are several, look great. I even put a couple of them into my CATIO pond. Yes I have a screened in catio with it’s own calming pond with a grow light above it. 😀”

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Posted 4 years ago

“Plants came in healthy and in great condition.”

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Posted 4 years ago

“No issues, no problems”

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Posted 4 years ago

“Always reliable when it comes to ordering products to maintain the health of my koi. Delivery is fast and there is never any worries..”

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Posted 4 years ago

“Awesome service and arrived alive and thriving!”

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Posted 4 years ago

“Ben at Play it Koi did a great job helping us pick beautiful Koi and giving us lessons learned on how to maintain a healthy pond!! Thanks for the great experience!”

Play It Koi 5 star review on 25th July 2022

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Posted 4 years ago

“Play It Koi ships promptly. Everything is well packaged and in good shape. I'm glad I found them.”

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Posted 4 years ago

“All ways great service,product and price!!!”

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Posted 4 years ago

“Shipped super fast. Great koi viewing bowl. Waited a long time to get one. They were always a bit pricey for what I wanted to pay, but now that I have one I'm upset I held off so Long. In my opinion after having one, well worth the money. A++”

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Posted 4 years ago

“Easy as peasy in the cheesy. Will be back again”

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Posted 4 years ago

“Excellent delivery and freshness of plants...even to Arizona's 110+ heat!!!”

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Posted 4 years ago

“Great little pump protector. Just the right size for my small pond. It is so nicely constructed too!”

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Posted 4 years ago

“Our order arrived very quickly and was exactly what we were looking for! Very pleased!”

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Posted 4 years ago

“Good communication. Quick shipping.”

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Posted 4 years ago

“Way better than Amazon Each delivery has been great”

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Posted 4 years ago

Play It Koi is rated 4.9 based on 4,177 reviews