Play It Koi Reviews

Name: Play It Koi
Address: 18411 36th Drive Southeast, Bothell, Washington
Rating: 4.89

4.9 Rating 3,722 Reviews

98 %

of reviewers recommend Play It Koi

4.9

Based on 3,722 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Play It Koi:

Play it Koi makes it easy for you to turn your dream of a backyard watergarden into reality! From initial planning & design, through the build, all the way to sustainable long-term care and enjoyment of your thriving natural oasis - we have you covered every step of the way. These full-service offerings are available to greater Seattle area residents only at this time. In our online store, you'll find the best selection of quality Koi pond supplies, including pond kits, pond pumps, pond liner, pond filtration, water plants, koi food and other water feature supplies. We carry only the highest quality pond and waterscape supplies so you can rest assured your Koi fish and other pond inhabitants are safe and sound.

Visit Website

Phone:

(206) 350-7580

Email:

support@playitkoi.com

Location:

18411 36th Drive Southeast,
Bothell
Washington
98012

Play It Koi 5 star review on 14th December 2025

Beverly

Play It Koi 5 star review on 17th November 2025

Marie

Play It Koi 5 star review on 22nd October 2025

Alasdair

784

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you! I’m new to ponds and fish, so I sincerely appreciate that you supply things I need to get started down this path. 😊”

Play It Koi 5 star review on 9th May 2022

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Posted 3 years ago

“The pump is phenomenal, might have to much pressure for me.”

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Posted 3 years ago

“Thank you for your outstanding service. I get nervous ordering something from across the country. I was shocked when it arrived the next day. I ordered something in error and Kelly really helped me out.”

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Posted 3 years ago

“Great communication and great customer service !!!”

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Posted 3 years ago

“Receved plants fast and all healthy as usual. Very satisfied.”

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Posted 3 years ago

“I have ordered two pond kits from you guys and have received them right away. Thanks for your quickness.”

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Posted 3 years ago

“After ordering, I was at first slightly concerned as I never received a confirmation email or shipping notification, but I was pleasantly surprised to find my order at my home 3 days later! It was exactly as described!”

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Posted 3 years ago

“Arrived quickly, not sure if it’s deep enough for the water hyacinth roots and allows them to float upright. But I just put them in so we’ll see how they do, seems perfect for water lettuce.”

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Posted 3 years ago

“Great experience! I had made a mistake in ordering and Darren was kind enough to call me twice in order to straighten out a mistake I had made. Very impressed! You have a loyal customer for sure! Thank you again! Al”

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Posted 3 years ago

“The water poppy plants that I ordered were shipped promptly, well-packed for the journey, and in great condition when they arrived. Thank you!”

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Posted 3 years ago

“I received my items so quickly will definitely order from them again”

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Posted 3 years ago

“Super smooth shopping experience”

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Posted 3 years ago

“Very nice web site layout and super fast shipping. I had my new part within two days believe it or not. Definitely will work with this company again!”

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Posted 3 years ago

“Product arrived in 5 business days and in great shape as usual. Couldn’t give you 5 stars this time though. Paid an extra $12 for 2 day shipping because I needed it to replace an old pump that had failed. The $12 was refunded.”

Play It Koi 3 star review on 7th May 2022

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Posted 3 years ago

Sorry the 2 day didn't work out this time Craig. Thank you though for the feedback and for your continued loyalty. -Ben

Posted 3 years ago

“Professionally packaged, carefully selected, healthy plants.”

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Posted 3 years ago

“My order arrived promptly and packaged well. No issues with ordering or shipping. Will definitely order from again for future orders!”

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Posted 3 years ago

“I recently purchased some parts for my pond filters from Playitkoe and was quite happy with the service. The web site was very clear and found the prices much less than the other two pond sites in the surrounding area. It’s a home site business near our home so I was able to arrange for pickup and avoid any shipping cost. Will continue to use in for future needs. Dave”

Play It Koi 5 star review on 6th May 2022

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Posted 3 years ago

Thanks Dave! Beautiful Pond!

Posted 3 years ago

“Fast shipping great service. Love the media, hope it does the job. Thanks Ben”

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Posted 3 years ago

“Always very satisfied with the products and delivery”

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Posted 3 years ago

“The package came in a timely fashion, was well packaged and in working order...Thank you”

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Posted 3 years ago

Play It Koi is rated 4.9 based on 3,722 reviews