Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.72

4.7 Rating 5,277 Reviews

93 %

of reviewers recommend Rack Attack

4.7

Based on 5,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 22nd February 2026

Prabhjot L

Rack Attack 5 star review on 18th February 2026

Michael D

Jerrad S

Rack Attack 5 star review on 17th February 2026

Claude F

730

Anonymous

Anonymous // 01/01/2019

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“Very efficient. It was super easy to find the right fit for my car on their website, and it shipped for free in a really short time.”

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Posted 5 years ago

“Amazing product, great quality. Instruction booklet not very clear but with Youtube Video it was much easier to follow.”

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Posted 5 years ago

“Appreciate that most of what I needed was in stock and how quickly the products were shipped and received. Looking forward to getting the final piece I need: Yakima Boatloader EVO Kayak Rack (extender) when it is in stock again.”

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Posted 5 years ago

“Good customer service, fast shipping.”

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Posted 5 years ago

“Order arrived quickly, and Rack Attack had the item in stock when it was sold out on other sites.”

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Posted 5 years ago

“Easy to order, shipped fast, only store that had what I wanted in stock anywhere I could find!”

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Posted 5 years ago

“Great service my lock arrived in a timely manner.”

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Posted 5 years ago

“Just WOW — out of stock everywhere except Rack Attack —received in super warp speed time— awesome Rack Attack!!”

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Posted 5 years ago

“Positive sales support to encourage ordering with NO Known delivery date.”

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Posted 5 years ago

“Great website. Easy to navigate to find what I wanted/needed. Quality products, shipped quickly.”

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Posted 5 years ago

“Kuat NV Add-On 2.0 2 Bike 2 Inch Rack, arrived well sealed & packaged. Was expecting in 3 days versus 4, I paid for 3 day service, Ordered on Sunday. arrived on Thursday.”

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Posted 5 years ago

“I ordered the Thule EasyFold XT Platform Bike Rack. As with many other things with biking this year, it was on backorder. I also ordered the 53" ramp for extra leverage. As soon as they came in Jason called to let me know it was in. I went to pick it up next day. He loaded it in my car for me.”

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Posted 5 years ago

“Super fast shipping, excellent product, completely satisfied”

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Posted 5 years ago

“Fast free shipping”

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Posted 5 years ago

“The Thule top carriers I purchased on line from Rack Attack were at the same price as on Amazon. I enjoyed shopping using the Rack Attack website; straight forward and easy to use. Delivery was very fast, within a couple of days.”

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Posted 5 years ago

“Rack Attack actually had the part in stock (like they indicated online) and shipped it right away. Can't ask for more.”

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Posted 5 years ago

“The actual product is great. But I’m missing an attachment clip and don’t know how to get a new one without ordering everything. So I only have 1 crossbar installed and that is pretty useless. I called and left a message. No response. Live chat was closed. I left an online message. No response. Maybe a 1 star review will get a response.”

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Posted 5 years ago

Hi Daniel, I wanted to reach out and apologize for not getting back to you right away on this. From the looks of the communication chain on your order, you have now been in contact with someone from our company. Please let me know if there is anything else I can do for you to make this a better experience. Thanks, Matt

Posted 5 years ago

“Good communication throughout the order fulfillment process and fast shipping once all parts were in stock.”

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Posted 5 years ago

“Just purchased this rack and 1st time using it - we love it. So easy to put together.”

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Posted 5 years ago

“Excellent service before the order with questions answered promptly. The item was backordered but I received updates regarding the order and received an email when it was in and did I still want the product. Said yes and it was shipped out immediately. Will order from them again.”

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Posted 5 years ago

Rack Attack is rated 4.7 based on 5,277 reviews