Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,555 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,555 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

Visit Website

Write Your review

Tell us how Sports Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sports Direct 5 star review on 15th July 2026

562

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Every one of my packages was damaged - especially the shin pad boxes. Then a pair of shorts had a hole in the front. And I have to pay to send them back. Dreadful.”

Helpful Report

Posted 5 years ago

“Havnt received my parcel yet it was due Monday hermes tracking shows they've not received it yet and customer service hasn't emailed me back”

Helpful Report

Posted 5 years ago

“Paid for next day delivery, didn't receive it next day. No refund of the next day delivery cost no response to my email requesting it. All round poor customer service”

Helpful Report

Posted 5 years ago

“Still waiting for the rest of my order. Only received part order. Playing the waiting game now!!”

Helpful Report

Posted 5 years ago

“Items still not received and no communication”

Helpful Report

Posted 5 years ago

“Was given the wrong size & cant get a refund as it has been personalised id like either refund or the size i wanted”

Helpful Report

Posted 5 years ago

“Most effective way of shopping. Quick and easy to use. Very happy with this service.”

Helpful Report

Posted 5 years ago

“Poor service.”

Helpful Report

Posted 5 years ago

“Ordered late afternoon for next day delivery, and i received order as requested following afternoon.”

Helpful Report

Posted 5 years ago

“It's just a hassle to send back Damaged goods after sending a clear picture of damaged goods for a replacement.”

Helpful Report

Posted 5 years ago

“I ordered two items, one came within three days. I'm still waiting for the other item ten days later. I've emailed with no response. Not happy.”

Helpful Report

Posted 5 years ago

“Yes was very pleased.Thankyou.”

Helpful Report

Posted 5 years ago

“Paid £7.99 for express delivery, but got a standard delivery.”

Helpful Report

Posted 5 years ago

“Good service and good prives as well”

Helpful Report

Posted 5 years ago

“Very poor. Package was damaged upon arrival and as it was for a gift I asked if I could be refunded but no. Bad customer service won’t be back”

Helpful Report

Posted 5 years ago

“Took way too long for my rice shirt to come taking the mickey”

Helpful Report

Posted 5 years ago

“Clear + fast + clean + professional. Thanks 👍”

Helpful Report

Posted 5 years ago

“Lovely just what we needed fits a 4 year old”

Helpful Report

Posted 5 years ago

“I paid a premium of £7.99 for next day delivery but my parcel didn’t arrive until the evening 2 days later. Not ideal as needed it for next day thus paying for this service.”

Helpful Report

Posted 5 years ago

“Paid for next day delivery and got it 2 days after... Not the best service but got what I ordered.”

Helpful Report

Posted 5 years ago

Sports Direct is rated 3.7 based on 746,555 reviews