“Do not use. Cancelled with one hour notice. Have not responded to phone calls and emails about a refund. They have kept my money and not provided a service.”
“DO NOT USE THIS SERVICE!
I booked a week in advance and it cancelled 30 minutes before. They haven’t even responded to my email complaint I sent 3 weeks ago. Unprofessional and absolutely appalled. Save yourself the trouble and don’t use this service.”
“I booked with this company thinking it was a legitimate company, they assigned me a taxi firm that did not exist, have no website and only had a Hotmail email address, when I challenged this and wanted a refund they refused. Don't use this company”
“Total scam!!!
I booked GOJO but if you want to complain and get a deserved refund you’ve got to deal with this company who just ignore ANY complaints.
GOJO is a scam and, from my experience, so is this one!!!
Now taking GOJO to court.”
“Hidden extra charges. It's a sly con you cannot do anything about when you are a single female traveller unable to get home unless you pay the extras. The Driver, however, was nice helpful and drove well. His boss spent 20 mins yelling at me on the phone threatening to drop me off on the m25. Wouldn't produce any terms and conditions to back up the extras he wanted to charge for. Scammers. Dont use.”
“Taxicode are the worst organisation ever, never ever use them. I'm still waiting for my £19.50 refund back from July 2021 when I was a student. This is a lot of money for me not to have and have missed out on for 8 months. They booked me a taxi on the evening of July 2nd for my early morning train and then I woke up on the 3rd July Saturday to an email that said they had cancelled it at 5am so I literally had no way of getting to the station. They said they would refund me in 5 working days. This never happened and still hasn't. Every few months I ring to try and get my money back and still NOTHING.”
“Booked a taxi for 05.30 to airport woke up at 0.500 to find out they cancelled my taxi at 03.30 via email.
Had to drive airport and stay in carpark at £30 per day ...
Avoid this firm like the plague”
“Absolutely unreliable. Canceled my 4 am booking in the middle of the night. Missed my flight.
I kept calling them as my reservation was unconfirmed and they kept saying it is ok the taxi will be there. Not.”
“I ordered and paid a taxi to take me from London to Standsted airport, 48 hours before the flight. Did not receive confirmation so I contacted them by email. Drive is cancelled a few gours later by email, which arrived in the middle of the night, 4 hours before I had to leave for the airport. Will never use again.”
“Absolute joke
I called them before boarding to make sure my driver was going to pick me up - they ensured me 3 times everything was fine. I landed to find out they cancelled it 1 hour before the pick up time when I was on a plane
NO REFUND
THIEVS!!!”
