The AA Reviews

Name: The AA
Rating: 2.83

2.8 Rating 1,950 Reviews

45 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 1,950 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	Greater than 35%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like the say a MASSIVE thank you to Paul and Trev who helped me out hugely yesterday in Portsmouth. Both were incredibly professional, approachable and generally nice people. Trev managed to fix the problem and got my car back on the road. Thank you both.”

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Posted 5 years ago

“First class response to my breakdown respectful and job well done.”

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(Car Insurance) - Posted 5 years ago

“AA are well known, so I felt I could trust them from the off. This was a really good deal and I got a free Dine card which for once has been a bonus that I can actually use. Very happy customer :)”

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(Car Insurance) - Posted 5 years ago

“Seems OK so far .”

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(Car Insurance) - Posted 5 years ago

“Really good service i would rate the AA very highly”

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(Car Insurance) - Posted 5 years ago

“no problems changing to the AA”

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(Home Insurance) - Posted 5 years ago

“have been withAA over 17 years have never had reason to complain they are very good”

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(Home Insurance) - Posted 5 years ago

“It's just the personnel, who make it diferent, today, Anjum Hafiz did what a good responsible, professional, should do. persistently, nicely, dealt with my claim, which took my whole day with others with no hope.”

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Posted 6 years ago

“Little disappointed in the fact that they charged £25 for me to change my private number plate to the original, in the past other companies have wavered this.”

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