The AA Reviews

Name: The AA
Rating: 2.83

2.8 Rating 1,950 Reviews

45 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 1,950 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	Greater than 35%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to do and at a great price would recommend”

Helpful Report

(Car Insurance) - Posted 6 years ago

“Excellent insurance on paper - not claimed which is perhaps important if you need it. However ideal for basic insurance as meets the legal requirements plus a bit more @ a reasonable price.”

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(Car Insurance) - Posted 6 years ago

“Looks after it's loyal customers.”

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Posted 6 years ago

“Very good service and no problems setting up my cover and breakdown recovery. I'm glad I searched and found them.”

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(Car Insurance) - Posted 6 years ago

“I have to say the AA were extremely helpful . I had my rear windscreen broken in a random act of violence , the AA were very good at getting it sorted”

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(Car Insurance) - Posted 6 years ago

“We have been with the AA 50 years and have no problems with them.”

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(Car Insurance) - Posted 6 years ago

“Have used the AA for many years and have always been completely satisfied.”

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(Car Insurance) - Posted 6 years ago

“They were very helpful with my claim”

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(Car Insurance) - Posted 6 years ago

“I am not a member of the AA”

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(Home Insurance) - Posted 6 years ago

“I rang the AA today to discuss my membership, got a discount!! very happy”

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Posted 6 years ago

“Very easy and helpfull people to deal with”

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(Car Insurance) - Posted 6 years ago

“First rate service. I had a claim and it was dealt with brilliantly from start to finish. I would highly recommend the AA”

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(Car Insurance) - Posted 6 years ago

“Excellent service !”

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(Car Insurance) - Posted 6 years ago

“Fantastic service been with AA for two years and I don't have any issues”

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(Car Insurance) - Posted 6 years ago

“good price and cover. have not had to claim so can’t comment on that but easy process to buy”

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(Car Insurance) - Posted 6 years ago

“In all satisfied although disapointed that AA would not cover me for a curtesy car while my car was being serviced”

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(Car Insurance) - Posted 6 years ago

“came within the hr and he was very Friendly and helpful.. He managed to sort the problem in no time. It is the 1st time that we have had to call out...WELL DONE AA,I would recommend getting the AA security net. For excellent service”

Helpful Report

Posted 6 years ago

“Highly recommend AA. After my scooter had broken down today I had a brilliant service. I was recovered within 20 minutes of booking the brake down and recovered to a safe place whilst I waited for another recovery truck as other driver did not have the equipment. 2nd driver arrived was told 2 hours but I was recovered within 30 minutes and taken to my chosen garage, after scooter was left at the garage the AA guy waited with me and dropped me off at the train station. I cannot explain how pleased I am with today's recovery and the service received and the communication of both drivers was superb. Thank you once again Daniel Thompson”

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Posted 6 years ago

“Find that AA is very efficient and offers a good price both on car insurance and breakdown cover”

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(Car Insurance) - Posted 6 years ago

“After a recent RTA they were quick to get mme back on the road and kept me upto date whilst my car was repaired”

Helpful Report

(Car Insurance) - Posted 6 years ago

The AA is rated 2.8 based on 1,950 reviews