The AA Reviews

Name: The AA
Rating: 2.82

2.8 Rating 1,991 Reviews

45 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 1,991 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with AA for two years now. ~When the renewal was due I received a snail mail reminder with a figure somewhat up on the premium for the first year. I looked on go compare site only to find an AA quote approximately the same as the first year. I phoned them and they agreed to supply cover at the price quoted on go compare. I was very satisfied with this. However te real test would be if I made a claim which thankfully I have not had to do - as yet.”

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(Car Insurance) - Posted 9 years ago

“Very helpful”

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(Car Insurance) - Posted 9 years ago

“I am John's sister acting on his behalf. We found the dealing with the AA very good. Staff polite and paper work good. If next quote good we shall use them again. V. Ward and John Nicholson.”

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(Home Insurance) - Posted 9 years ago

“everything clear and accurate. .no need to look elsewhere.”

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(Car Insurance) - Posted 9 years ago

“Excellent insurance provider, cheapest Ive ever had even included free AA roadside assistance for one year. For any car that I travel in,”

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(Home Insurance) - Posted 9 years ago

“Very good quote, saved me almost £50 on last years price.”

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(Car Insurance) - Posted 9 years ago

“Very good and as my details had been held from my last insurance with Go Compare it halved the time for imputting data”

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(Car Insurance) - Posted 9 years ago

“From the start of the quote to the end and receiving the paper work . It all was very good and quick . Will be using the aa again if the quote is good .”

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