The AA Reviews

Name: The AA
Rating: 2.82

2.8 Rating 1,991 Reviews

45 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 1,991 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great friendly service and arrived quickly at my breakdown.”

Helpful Report

Posted 10 years ago

“very helpful when i broke down,quick to respond.”

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(Car Insurance) - Posted 10 years ago

“Good!”

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(Car Insurance) - Posted 10 years ago

“A great organisation and good peace of mind when travelling, not only for me but - on the Roadside Relay package - for my friends and family too. Craig”

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(Car Insurance) - Posted 10 years ago

“adequate cover offered with no attempt to over insure, very good.”

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(Home Insurance) - Posted 10 years ago

“Excellent rates, service and helpful call centre.”

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(Car Insurance) - Posted 10 years ago

“Very good service indeed.”

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(Car Insurance) - Posted 10 years ago

“When you get on in years it is hard to remember what you did last week never mind last March, so answers are the best i can remember.”

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(Home Insurance) - Posted 10 years ago

“Good Insurance.”

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(Car Insurance) - Posted 10 years ago

“I was very pleased with the insurance, look forward to another year if the cost is similar to what I have been paying,.”

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(Car Insurance) - Posted 10 years ago

“They were very helpful and there policies were much cheaper than all other quotes. I would recommend them.”

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(Home Insurance) - Posted 10 years ago

“Easy to get and peace of mind. Not sure about the free AAC membership, as I don't have a car, but could be useful for someone with transport.”

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(Home Insurance) - Posted 10 years ago

“Excellent and very helpful.”

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(Car Insurance) - Posted 10 years ago

“Not having made a claim really not anything to judge the service.”

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(Home Insurance) - Posted 10 years ago

“I found them easy to deal with no fuss.”

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(Home Insurance) - Posted 10 years ago

“Good.”

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(Car Insurance) - Posted 10 years ago

“Excellent service, thanks.”

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(Home Insurance) - Posted 10 years ago

“Had a query was so helpfull.”

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(Home Insurance) - Posted 10 years ago

“Good value policy; clearly documented and comprehensive. Easily taken out on line.”

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(Home Insurance) - Posted 10 years ago

“Extremely good.”

Helpful Report

(Home Insurance) - Posted 10 years ago

The AA is rated 2.8 based on 1,991 reviews