Login
Start Free Trial Are you a business? Click Here

The AA Reviews

2.8 Rating 2,032 Reviews
44 %
of reviewers recommend The AA
2.8
Based on 2,032 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Over A Month
Documents Delivered On-time
Greater than 22%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
1.7 out of 5
Cancellations & Refunds
Cancellation Process
Difficult
Read The AA Reviews
Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

Write Your review

The AA 1 star review on 1st March 2026
Henry Foster
The AA 1 star review on 21st February 2026
Jax Atwood
The AA 1 star review on 21st December 2025
David D. Williams
The AA 1 star review on 11th October 2025
Tessa
The AA 1 star review on 21st September 2025
Johnny Dang
The AA 1 star review on 21st September 2025
Henry
The AA 1 star review on 12th September 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
60
Anonymous
Anonymous  // 01/01/2019
Very pleased with quote and service..one thing to remember..they give you lots of extras one of which you have to physically cancel a month or so before renewal..if you don't you end up having to pay for it for a year, sorry i dont remember the specifics but these free perks are only good if you use them, or can remember what they are. One thing I will say. Do NOT under any circumstances whatsoever, go to or use One Call. They are a total shambles. They have subsidiary companies and are a nightmare if things go wrong. I had issues with them whereby I had to go to the Ombudsman because my 12 emails asking a simple question, was not answered, with one blaming the other blaming the other. Worse company I have ever had the misfortune to have to deal with. AA are totally brilliant in comparison
Helpful Report
(Car Insurance) - Posted 10 years ago
Simple to use got the price we wanted, and the cover we wanted,
Helpful Report
(Car Insurance) - Posted 10 years ago
Good price from well known provider
Helpful Report
(Car Insurance) - Posted 10 years ago
Very pleased with the ease of arrangement, have had no cause to make use of the cover provided.
Helpful Report
(Car Insurance) - Posted 10 years ago
My experience with the A.A, has been very good and all the information I required was supplied easily.
Helpful Report
(Car Insurance) - Posted 10 years ago
N/A
Helpful Report
(Car Insurance) - Posted 10 years ago
I found the policy which I was offered very easy to understand and compare to other providers, and as a bonus I was free breakdown insurance.
Helpful Report
(Car Insurance) - Posted 10 years ago
EVERYTHING ABOUT THE AA INSURANCES IS EXCELLENT. R.MCMINN THANKYOU.
Helpful Report
(Pet Insurance) - Posted 10 years ago
easy to work with and excellent coverage at a great price
Helpful Report
(Car Insurance) - Posted 10 years ago
I can't give a review, because I haven't made a claim.
Helpful Report
(Car Insurance) - Posted 10 years ago
quick and easy to deal with good price for the cover I wanted, haven't made a claim yet so can't say what claim service is like.
Helpful Report
(Home Insurance) - Posted 10 years ago
Simply very professional and classy
Helpful Report
(Car Insurance) - Posted 10 years ago
Am very pleased with the quote given and I fully intend if its a competitive quote I will go to the AA again many thanks
Helpful Report
(Car Insurance) - Posted 10 years ago
Excellent in all areas
Helpful Report
(Car Insurance) - Posted 10 years ago
I recommend as is very cheap insurance
Helpful Report
(Car Insurance) - Posted 10 years ago
Quick easy and competitive - seems like a good deal.
Helpful Report
(Home Insurance) - Posted 10 years ago
Happy enough with my first years cover. Didn't need to get in touch,or make a claim. happy enough to renew, if the price is right
Helpful Report
(Car Insurance) - Posted 10 years ago
Very good service all round
Helpful Report
(Car Insurance) - Posted 10 years ago
Excellent web
Helpful Report
(Home Insurance) - Posted 11 years ago
instructions were clear as were the documents - an easy site to deal with.
Helpful Report
(Home Insurance) - Posted 11 years ago
The AA is rated 2.8 based on 2,032 reviews