The AA Reviews

Name: The AA
Rating: 2.82

2.8 Rating 1,974 Reviews

45 %

of reviewers recommend The AA

Company Reviews

Questions

Metrics

2.8

Based on 1,974 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	Greater than 36%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Cancellations & Refunds
Cancellation Process	Difficult

Visit Website

Phone:

03300 531 100

Email:

customer.solutions@theaa.com

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EVERYTHING ABOUT THE AA INSURANCES IS EXCELLENT. R.MCMINN THANKYOU.”

Helpful Report

(Pet Insurance) - Posted 10 years ago

“easy to work with and excellent coverage at a great price”

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(Car Insurance) - Posted 10 years ago

“I can't give a review, because I haven't made a claim.”

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(Car Insurance) - Posted 10 years ago

“quick and easy to deal with good price for the cover I wanted, haven't made a claim yet so can't say what claim service is like.”

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(Home Insurance) - Posted 10 years ago

“Simply very professional and classy”

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(Car Insurance) - Posted 10 years ago

“Am very pleased with the quote given and I fully intend if its a competitive quote I will go to the AA again many thanks”

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(Car Insurance) - Posted 10 years ago

“Excellent in all areas”

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(Car Insurance) - Posted 10 years ago

“I recommend as is very cheap insurance”

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(Car Insurance) - Posted 10 years ago

“Quick easy and competitive - seems like a good deal.”

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(Home Insurance) - Posted 10 years ago

“Happy enough with my first years cover. Didn't need to get in touch,or make a claim. happy enough to renew, if the price is right”

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(Car Insurance) - Posted 10 years ago

“Very good service all round”

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(Car Insurance) - Posted 10 years ago

“Excellent web”

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(Home Insurance) - Posted 10 years ago

“instructions were clear as were the documents - an easy site to deal with.”

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(Home Insurance) - Posted 10 years ago

“Luckily, I have not needed to make any claims. The AA have kept me in touch with all that is on offer with them via my Emails and the information is very worthwhile.”

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(Car Insurance) - Posted 10 years ago

“when i was quoted a better price than any other insurance company i decided that i would try the AA i have been happy with the insurance and hopefully with renew my insurance with them this year”

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(Car Insurance) - Posted 10 years ago

“Friendly & helpful staff I needed to amend my policy recently it was quick & easy”

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(Car Insurance) - Posted 10 years ago

“First class hassle free service”

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(Car Insurance) - Posted 10 years ago

“Great friendly service and arrived quickly at my breakdown.”

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Posted 10 years ago

“very helpful when i broke down,quick to respond.”

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(Car Insurance) - Posted 10 years ago

“Good!”

Helpful Report

(Car Insurance) - Posted 10 years ago

The AA is rated 2.8 based on 1,974 reviews